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West Metro Buick GMC

(2,302 reviews)
Visit West Metro Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (763) 634-0032 (763) 634-0032
Used (763) 634-0031 (763) 634-0031
Service (763) 260-8820 (763) 260-8820

Reviews

(2,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Metro Buick GMC from DealerRater.

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Very happy with my first car

Thank you very much, Lloyd for finding the perfect first car for me. My Buick Regal is everything I wanted. Also, a big thanks to tony for being so friendly and helping me figure out how to use all the accessories.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lauren Roff, we are so pleased you enjoyed your visit to West Metro Buick GMC! Thank you so much again for your feedback! We hope you have a great day!

Purchased 4th vehicle

Returning customer to West Metro I just purchased my fourth vehicle yesterday from there. I also use their service department. Its good to find several of the same people working there year after year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jared Nebel is the best salesman ever!

When I leased my new Buick envision at westmetro I worked with Jared, he was friendly outgoing and went the extra mile. He helped me understand everything in my vehicle. I felt the small town home feel at westmetro when I was thanked personally by Lloyd there general manager and the owner even stopped to say hi. You don't get that at most places you go everyone at westmetro has a smile on there face and willing to help. Highly recommend buying your next vehicle there !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2nd car bought here!!!

Oh my seriously if you need a car come to get West Metro Buick GMC. This is my 2nd car bought here. We we referred in by a friend and did not know what to expect. What a fun experience. Jared Nebel and Jeff Tischner made the experience fun with no hassle. Without a doubt this is great place to do business. Jamie in service rocks and the whole crew is super cool.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

West Metro in Monticello - Great service

We had the greatest experience at West Metro when we bought our 2012 Silverado in February 2017. They were very professional and knowledgeable and helpful in every way. I would buy from them again in a heartbeat. Finally found the right place to go and close to home. Thank you West Metro!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Buying Experience

I recently purchased a 2017 Sierra from West Metro. I purchased on a Saturday afternoon and the dealership was extremely busy. Cory Nelson (sales rep) was very pleasant to work with. Jim in finance was also very knowledgeable and did his best to get me what I felt was a competitive rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic Dealer!

I have visited many dealerships in my day. West Metro was by far my best experience. They were knowledgeable, helpful and courteous throughout the entire process. No pressure, just great service. This is in regards to sales, financing, service and followup. All top notch! Purchased a 2016 Canyon Diesel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

exciting and informative

I felt like I was really taken care of and that everyone was friendly and willing to go above and beyond to make sure I was satisfied and informed about all my options and helped me to make the best decisions for me. It was not stressful, and I did not feel be littled because of my younger age. I was treated with respect and encouraged to stop by if I have any issues or questions at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Super great guys & experience

This is the second time we have bought from Monticello-West Metro GMC, and the experience is great!!! The service dept is one of the best we have experienced with recalls on the former truck :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bought 2016 Crossover

Tony was helpful, polite and listened to what type of vehicle we where interested in test driving. We never felt pressured with making our decision. All of the staff that we met where very curtious and answered all of our questions. We would recommend West Metro to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.