Reviews
I had a recall issue with my 2025 Explorer and utilized
I had a recall issue with my 2025 Explorer and utilized Dorschs’s remote service. My experience was excellent, convenient and professional. The technician Jay was top notch.
I had a recall issue with my 2025 Explorer and utilized
I had a recall issue with my 2025 Explorer and utilized Dorschs’s remote service. My experience was excellent, convenient and professional. The technician Jay was top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They made the car buying process seamless.
They made the car buying process seamless. Colin was very knowledgeable and didn’t make me feel pressured.
They made the car buying process seamless.
They made the car buying process seamless. Colin was very knowledgeable and didn’t make me feel pressured.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rob is excellant at his job never had a problem dealing
Rob is excellant at his job never had a problem dealing with him. And I have always had excellant service at dorsch
Rob is excellant at his job never had a problem dealing
Rob is excellant at his job never had a problem dealing with him. And I have always had excellant service at dorsch
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional service personnel that were accommodating
Professional service personnel that were accommodating and listened to my concerns. This was out first time going to Dorsch and will not be our last.
Professional service personnel that were accommodating
Professional service personnel that were accommodating and listened to my concerns. This was out first time going to Dorsch and will not be our last.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were honest and easy to talk too.
They were honest and easy to talk too. They did not try to force my hand in any way.
They were honest and easy to talk too.
They were honest and easy to talk too. They did not try to force my hand in any way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was promised a second key fob upon purchase and have
I was promised a second key fob upon purchase and have not yet received it. Two days after purchase, I discovered a tear in the back leather seat. This defect was not addressed at the time of sale. I received a parking violation notice for my trade-in vehicle, indicating that the ownership transfer was not completed by your dealership. I have called multiple times regarding the key fob with no action taken or follow-up provided. I have not been assigned a consistent point of contact, and my concerns have been repeatedly passed between departments without resolution.
I was promised a second key fob upon purchase and have
I was promised a second key fob upon purchase and have not yet received it. Two days after purchase, I discovered a tear in the back leather seat. This defect was not addressed at the time of sale. I received a parking violation notice for my trade-in vehicle, indicating that the ownership transfer was not completed by your dealership. I have called multiple times regarding the key fob with no action taken or follow-up provided. I have not been assigned a consistent point of contact, and my concerns have been repeatedly passed between departments without resolution.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very helpful on the phone.
Very helpful on the phone. Service was performed on time, and to satisfaction. Thank you
Very helpful on the phone.
Very helpful on the phone. Service was performed on time, and to satisfaction. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They treated us wonderful:) they took the time with us to
They treated us wonderful:) they took the time with us to make sure we were satisfied
They treated us wonderful:) they took the time with us to
They treated us wonderful:) they took the time with us to make sure we were satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your five-star rating! Thanks so much! - Dorsch Ford Lincoln Kia
Took Corsair in for routine maintenance and a bad cruise
Took Corsair in for routine maintenance and a bad cruise control button another problem was found Doug handled everything excellently.
Took Corsair in for routine maintenance and a bad cruise
Took Corsair in for routine maintenance and a bad cruise control button another problem was found Doug handled everything excellently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Dorsch Ford Lincoln Kia and for sharing your great review of Doug and the team. We look forward to welcoming you back next time!
He was very professional and completed the work in a
He was very professional and completed the work in a reasonable time. Ordered the part and later installed. I’m leaving for the winter soon and glad it got fixed.
He was very professional and completed the work in a
He was very professional and completed the work in a reasonable time. Ordered the part and later installed. I’m leaving for the winter soon and glad it got fixed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so glad we could help get everything fixed before your trip! Thank you for choosing Dorsch Ford Lincoln Kia and sharing your experience with our team. Safe travels!
