Reviews
New Service Writer this time.
New Service Writer this time. He was the ultimate professional. In and out of the shop in a little over 1hr. As the normal, was met at the car by the porter, very friendly and professional as well. Great Job!
New Service Writer this time.
New Service Writer this time. He was the ultimate professional. In and out of the shop in a little over 1hr. As the normal, was met at the car by the porter, very friendly and professional as well. Great Job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
The service I had was great.
The service I had was great. All of my questions were answered. That is why I use this dealership for all oil changes,tires and anything else that needs to be done on my vehicle.
The service I had was great.
The service I had was great. All of my questions were answered. That is why I use this dealership for all oil changes,tires and anything else that needs to be done on my vehicle.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Richard, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
My only issue is that after having my oil changed, when I
My only issue is that after having my oil changed, when I got in to leave it smelled like cigarettes. It would be nice if the mechanics didn?t smoke before getting in peoples cars.
My only issue is that after having my oil changed, when I
My only issue is that after having my oil changed, when I got in to leave it smelled like cigarettes. It would be nice if the mechanics didn?t smoke before getting in peoples cars.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You guys need to ask the Columbia service center how is
You guys need to ask the Columbia service center how is done. I got turned away one time because my miles weren't in range for the free oil change. Then it felt like I was being ignored this visit. Taking me to the cashier station to sign for my free service and having a fee listed on the paperwork had me thinking I was being charged. Never had any issues when I was taking it to Columbia. I'm glad that was my last free service so I never have to go back.
You guys need to ask the Columbia service center how is
You guys need to ask the Columbia service center how is done. I got turned away one time because my miles weren't in range for the free oil change. Then it felt like I was being ignored this visit. Taking me to the cashier station to sign for my free service and having a fee listed on the paperwork had me thinking I was being charged. Never had any issues when I was taking it to Columbia. I'm glad that was my last free service so I never have to go back.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Trevor, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (855) 548-9524 to share more details about your visit so we can make things right.
Oil change and replacing engine air filter .
Oil change and replacing engine air filter . The job was done promptly including a free car wash. The waiting area was cleaned, with snacks and tv provided. Computer work stations were also available.
Oil change and replacing engine air filter .
Oil change and replacing engine air filter . The job was done promptly including a free car wash. The waiting area was cleaned, with snacks and tv provided. Computer work stations were also available.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Raoul, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Mill Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Always excellent service at this location!
Always excellent service at this location!!! I continue to come back because if Tom in the service center. I trust he will always do the right thing for me and my car...and in all my 6 years so far, he has !!! Thank you, Tom! You are the only person besides my husband and dad that I trust with my vehicle!!! :)
Always excellent service at this location!
Always excellent service at this location!!! I continue to come back because if Tom in the service center. I trust he will always do the right thing for me and my car...and in all my 6 years so far, he has !!! Thank you, Tom! You are the only person besides my husband and dad that I trust with my vehicle!!! :)
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dawn, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Mill Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Absolutely, 100% Great service.
Absolutely, 100% Great service. No hassles, no pushing sales pitch. Modern sparkling clean service facility. Service persons from the greeter to my handler Tom, were a pleasure to talk to.
Absolutely, 100% Great service.
Absolutely, 100% Great service. No hassles, no pushing sales pitch. Modern sparkling clean service facility. Service persons from the greeter to my handler Tom, were a pleasure to talk to.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Mill Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Fantastic.
Fantastic. Great facilities and great customer service. Great communication and very organized. I would definitely recommend this location to a friend. Thank you for your time.
Fantastic.
Fantastic. Great facilities and great customer service. Great communication and very organized. I would definitely recommend this location to a friend. Thank you for your time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Fort Mill Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
Overall satisfied with the great customer service.
Overall satisfied with the great customer service. The purchase as far as finance not so smooth and too long of time to process. But overall I?m satisfied and love the new Kona. My 2nd purchase at this dealership.
Overall satisfied with the great customer service.
Overall satisfied with the great customer service. The purchase as far as finance not so smooth and too long of time to process. But overall I?m satisfied and love the new Kona. My 2nd purchase at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bonita, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Mill Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Tom has been our service representative for years and
Tom has been our service representative for years and never fails to provide the best service. The new facility makes it very convenient and faster check-in
Tom has been our service representative for years and
Tom has been our service representative for years and never fails to provide the best service. The new facility makes it very convenient and faster check-in
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Albert, we are pleased to hear of your experience with us here at Fort Mill Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.