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Battleground Kia

(702 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
New (866) 396-9748 (866) 396-9748
Used (336) 295-1196 (336) 295-1196
Service (888) 319-7384 (888) 319-7384

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Battleground Kia from DealerRater.

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Kia Sedona

Everything was awesome. Chance was the best to work with! He made me very comfortable and I felt he honestly had my family's best interest at heart.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review! We sincerely care about our customers and want you to have the best deal and experience when you come to our dealership!

Great customer service at Battleground Kia!

Mark at Battleground Kia did an exceptional job getting me worked in with my car repairs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for mentioning Mark in your review! We always want to give our customers the best experience!

Exceptional

The Best experience by far I ever had from a car dealership. My sales person was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are so happy to hear that we exceeded your expectations!

Mrs Locke

This is our Kia we purchased from Battleground Kia. Shawn Pevey was pur first tech before becoming the service manager. He took really good care of us. He referred me to Tony Yountz wbo also is doing a wonderful job. I was just in there and once again it was a wonderful experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for this positive review!

My service

I had to go back twice because the mechanic said they could not find nothing wrong with my windows I don't believe they really checked then I to take it back again because after getting brake work done they started scrubbing at every stop like I needed some brakes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your honest feedback! We want to hear about our customers' experiences.

Service

I was pleased with the service provided. This was my first service on my 2019 Optima. They changed my oil, rotated my tires, amd dis a computer update from a recall. The service was completed in a timely fashion despite them being busy from the minute they opened at 7am as I was their very first customer and they already had 4 cars that were dropped off at the gate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the positive review!

Review of Battleground Kia

Our salesperson Ryan was wonderful from start to finish. He was a joy to work with and I will be recommending Ryan and dealership to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for highlighting Ryan! We appreciate your recommendation and look forward to seeing you again!

Excellent Service Staff

Friendly, thorough, and courteous staff. Good prices too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love to hear such great reviews! Thank you for taking the time to leave the kind words!

Ernest kubg

Caleb was a great salesman! He was friendly, courteous and got us the price range we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for mentioning Caleb! We appreciate this review!

My New Car

Calib did an amazing job in getting me a car... my first car in America.. I am happy I went to BattleGround Kia.. Cristy an employee there who is a friend of mine is the main reason I came to this place... appreciate everyone .. I am referring this place to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We will pass them on to our staff!