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CarMax Southwest Freeway

(27 reviews)
Visit CarMax Southwest Freeway
Sales hours: 10:00am to 9:00pm
View all hours
Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(832) 234-1249 (832) 234-1249

Reviews

(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Southwest Freeway from DealerRater.

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Probably the fifth car we have bought from CarMax.

Probably the fifth car we have bought from CarMax. Everything was smooth, friendly and clear

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Salesman was patient, thorough, and very accommodating.

Salesman was patient, thorough, and very accommodating. Everyone we encountered was very friendly. Enjoyed our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, I was able to test drive multiple

Great service, I was able to test drive multiple vehicles. No pressure to buy and paperwork was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience, no pressure, salesman was very nice and

Great experience, no pressure, salesman was very nice and great to work. Highly would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was great from beginning to end.

My experience was great from beginning to end. Tom was very knowledgeable and patient. We had an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was great the my only suggestion would be

My experience was great the my only suggestion would be to let go of that customer service number you call it is confusing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My sales rep was Abad and she was very professional and

My sales rep was Abad and she was very professional and respectful and she helped me and my son get our new car which is our second car from you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

the dealer was really friendl.

the dealer was really friendl. he acrively helped the car buying process. he makes great experience in carmax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From start to finish, my carmax experience was excellent.

From start to finish, my carmax experience was excellent. All matters were handled efficiently, and everyone with whom I came into contact was friendly, professional, and kind. AND I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service was great and the staff was amazing.

The service was great and the staff was amazing. Very easy process and great selection of inventory

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.