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CarMax Austin North

(39 reviews)
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Sales hours:
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(512) 782-0371 (512) 782-0371

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Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Austin North from DealerRater.

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Courteous and professional.

Courteous and professional. Randy Johnson was excellent. Follow-up was great also. I have done a lot of business with Carmax.

Courteous and professional.

Courteous and professional. Randy Johnson was excellent. Follow-up was great also. I have done a lot of business with Carmax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience all around.

Great experience all around. The staff was professional and very helpful. Love the straight forward approach and appreciate not having to deal with the xx. This is my 3rd purchase through CarMax… never going back!

Great experience all around.

Great experience all around. The staff was professional and very helpful. Love the straight forward approach and appreciate not having to deal with the xx. This is my 3rd purchase through CarMax… never going back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone is always super friendly whenever i come in and

Everyone is always super friendly whenever i come in and they do their best to help me with anything i need.

Everyone is always super friendly whenever i come in and

Everyone is always super friendly whenever i come in and they do their best to help me with anything i need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I had a wonderful experience with Paul at Austin North.

I had a wonderful experience with Paul at Austin North. I wish Carmarx care had been offered for 10 days after the sale, because I missed it at the time of signing, but realized I needed it when I got the car home. Otherwise, good job, guys

I had a wonderful experience with Paul at Austin North.

I had a wonderful experience with Paul at Austin North. I wish Carmarx care had been offered for 10 days after the sale, because I missed it at the time of signing, but realized I needed it when I got the car home. Otherwise, good job, guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Well, I was very impressed with the buying process, but

Well, I was very impressed with the buying process, but it ended there. Getting service after the fact has proven somewhat less than satisfactory and I somewhat regret my purchase. It feels like a bit and switch to be honest.

Well, I was very impressed with the buying process, but

Well, I was very impressed with the buying process, but it ended there. Getting service after the fact has proven somewhat less than satisfactory and I somewhat regret my purchase. It feels like a bit and switch to be honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Jessica was awesome.

Jessica was awesome. She made the whole process so simple. Her communication was the best.

Jessica was awesome.

Jessica was awesome. She made the whole process so simple. Her communication was the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was easy to buy and take my truck away.

It was easy to buy and take my truck away. what else can i say. hey.

It was easy to buy and take my truck away.

It was easy to buy and take my truck away. what else can i say. hey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience.

Great experience. No hassle. Had three trucks picked out and looked at all three and once we got a great offer from them on my trade in, decided on the truck we wanted. From start to finish, less than three hours out the door.

Great experience.

Great experience. No hassle. Had three trucks picked out and looked at all three and once we got a great offer from them on my trade in, decided on the truck we wanted. From start to finish, less than three hours out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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After I researched kind of vehicle I wanted, it was easy

After I researched kind of vehicle I wanted, it was easy to get one with very low mileage that was very well maintained at a very good price. The staff were all very friendly and helpful and polite. They made what could have been a very stressful negotiation, into an easy one allowing me more than enough time for test drives and inspections. Paul Pan was wonderful to work with.

After I researched kind of vehicle I wanted, it was easy

After I researched kind of vehicle I wanted, it was easy to get one with very low mileage that was very well maintained at a very good price. The staff were all very friendly and helpful and polite. They made what could have been a very stressful negotiation, into an easy one allowing me more than enough time for test drives and inspections. Paul Pan was wonderful to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The best service department fast turnaround service and

The best service department fast turnaround service and the best salesman Dan jang he took care of all the little thing's that was important to me, Thank yall.

The best service department fast turnaround service and

The best service department fast turnaround service and the best salesman Dan jang he took care of all the little thing's that was important to me, Thank yall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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