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CarMax Henderson

(48 reviews)
Visit CarMax Henderson
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
(702) 475-3291 (702) 475-3291

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See all 385 vehicles from this dealership.

Reviews

(48 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Henderson from DealerRater.

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DAVE TREATED US LIKE WE WERE HIS GRANDPARENTS JOB WELL

DAVE TREATED US LIKE WE WERE HIS GRANDPARENTS JOB WELL DONE HE MADE SURE WE UNDERSTOOD OUR NEW CAR SETUP

DAVE TREATED US LIKE WE WERE HIS GRANDPARENTS JOB WELL

DAVE TREATED US LIKE WE WERE HIS GRANDPARENTS JOB WELL DONE HE MADE SURE WE UNDERSTOOD OUR NEW CAR SETUP

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Cassidy was very courteous, personable and prompt with

Cassidy was very courteous, personable and prompt with helping me with my trade in for the transfer in vehicle. I think it helped that I had a trade-in which had more equity than the purchase. Overall a better experience than expected

Cassidy was very courteous, personable and prompt with

Cassidy was very courteous, personable and prompt with helping me with my trade in for the transfer in vehicle. I think it helped that I had a trade-in which had more equity than the purchase. Overall a better experience than expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was done in a timely manner.

It was done in a timely manner. Very helpful and pleasant process . They were team players!

It was done in a timely manner.

It was done in a timely manner. Very helpful and pleasant process . They were team players!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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We went to Carvanna, Steven Wade and one other and Carmax

We went to Carvanna, Steven Wade and one other and Carmax beat there highest offer by $3,000.0

We went to Carvanna, Steven Wade and one other and Carmax

We went to Carvanna, Steven Wade and one other and Carmax beat there highest offer by $3,000.0

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding , 3rd purchase from this dealership on Warm

Outstanding , 3rd purchase from this dealership on Warm Springs, I haven't been to a "traditional Dealership" since discovering CarMax, (15 Years), tired of the "Hard Hustle" Love the Unconditional 10 day return policy !

Outstanding , 3rd purchase from this dealership on Warm

Outstanding , 3rd purchase from this dealership on Warm Springs, I haven't been to a "traditional Dealership" since discovering CarMax, (15 Years), tired of the "Hard Hustle" Love the Unconditional 10 day return policy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They dont do pre-inspections.

They dont do pre-inspections. Oil stain on my driveway first night parked. Had to wait til Monday to drop it off for service, no loaner until a obvious diagnosis. Finally a loaner after a couple days. So far the leak seems to have been taken care of. Would like to have my driveway cleaned. False advertisement on a 125+ point inspection.

They dont do pre-inspections.

They dont do pre-inspections. Oil stain on my driveway first night parked. Had to wait til Monday to drop it off for service, no loaner until a obvious diagnosis. Finally a loaner after a couple days. So far the leak seems to have been taken care of. Would like to have my driveway cleaned. False advertisement on a 125+ point inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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They handled our purchase of a used vehicle very fast,

They handled our purchase of a used vehicle very fast, efficiently, and professionally. We will deal with them if we ever need another vehicle

They handled our purchase of a used vehicle very fast,

They handled our purchase of a used vehicle very fast, efficiently, and professionally. We will deal with them if we ever need another vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great offer on my trade in.

Great offer on my trade in. This makes our fourth purchase from CarMax, and there is one simple reason… Customer service!! From value to the sales staff, every experience we have had with CarMax has been exceptional!

Great offer on my trade in.

Great offer on my trade in. This makes our fourth purchase from CarMax, and there is one simple reason… Customer service!! From value to the sales staff, every experience we have had with CarMax has been exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just an easy experience.

Just an easy experience. The sales person that helped me was nice and helpful. Dealing with carmax is just easy. The only place I would buy a car

Just an easy experience.

Just an easy experience. The sales person that helped me was nice and helpful. Dealing with carmax is just easy. The only place I would buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everything was ready to go.

Everything was ready to go. The car was as advertised. Follow-up was outstanding. I purchased a car shipped from California to Nevada and then transferred the title to Utah. All without a hitch.

Everything was ready to go.

Everything was ready to go. The car was as advertised. Follow-up was outstanding. I purchased a car shipped from California to Nevada and then transferred the title to Utah. All without a hitch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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