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CarMax West Sahara

(33 reviews)
Visit CarMax West Sahara
Sales hours: 11:00am to 7:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
(702) 475-3106 (702) 475-3106

Reviews

(33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax West Sahara from DealerRater.

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Worst experience ever very unprofessional they told me I

Worst experience ever very unprofessional they told me I would have my title between 6 to 8 weeks and it’s been 12 weeks and I still haven’t received my title. I tried to call very rude customer service. I would not recommend buying a car from this place horrible how they have add-on charges

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The trade in offer was insulting.

The trade in offer was insulting. Sales guy was nice until I wanted to postpone taking the car, I was hungry and it was taking too long but they refused to let me go eat so I could enjoy receiving the car I bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Melissa M.

Melissa M. & Phillip was great! Friendly and efficient. No pressure sales and transfer was very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience with the carmax dealership, went extremely

My experience with the carmax dealership, went extremely well. I am very pleased with the workers and the car that I received. Thank you carmax- Kip Wiebe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing staff never has been a smoother process in my

Amazing staff never has been a smoother process in my life!!!! Treated well and they heard me and got me into a car that fits me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have purchased a couple vehicles from carmax.

We have purchased a couple vehicles from carmax. We had no issues and the rep helping us was thorough, helpful, and friendly. The service was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sale was super easy.

The sale was super easy. Did almost everything online and was fast and easy approval even with not good credit. Good job Carmax

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excelente muy buena atencion me encanto todo gracias por

Excelente muy buena atencion me encanto todo gracias por todo el manager y el vendedor excelentes personas maneje 4 horas pero no me arrepiento valio la pena todo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The interior was cool, clean, and had a freindly vibe to

The interior was cool, clean, and had a freindly vibe to it! The moment you talked with an employee I would be offered a water while I wait and a friendly smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience was overall well professional and courteous

My experience was overall well professional and courteous service was provided salesman was kind knowledgeable and accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.