Reviews
I had a pleasant experience with CarMax.
I had a pleasant experience with CarMax. They were very attentive.I am passed so far.
I had a pleasant experience with CarMax.
I had a pleasant experience with CarMax. They were very attentive.I am passed so far.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience.
I had a great experience. No pressure and no fear of obligation. I appreciated the fact that they had several options in purchasing I have a few issues to have checked out but I’m still well within the 30 day window. We will see how that experience goes.
I had a great experience.
I had a great experience. No pressure and no fear of obligation. I appreciated the fact that they had several options in purchasing I have a few issues to have checked out but I’m still well within the 30 day window. We will see how that experience goes.
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- Buying process
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This was an awesome experience.
This was an awesome experience. Everything was clear and quick. Found an issue with the car when it came in and it was promptly fixed. Rick was my salesman and he was great. Highly recommend!
This was an awesome experience.
This was an awesome experience. Everything was clear and quick. Found an issue with the car when it came in and it was promptly fixed. Rick was my salesman and he was great. Highly recommend!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I will have to say that even though we had a hiccup with
I will have to say that even though we had a hiccup with our new (to us) vehicle, EVERY step along the way has been awesome!!! From the sales person, finance process, and service department, I have had very pleasant interactions! Our vehicle had to have the Hyundia dealership perform repairs, Carmax's service department has taken care of every step along the way, and continuously updating me as the issue continues to get resolved. Even with the hiccup, we will get our next vehicle from them. Highly recommend Independence Carmax!!!
I will have to say that even though we had a hiccup with
I will have to say that even though we had a hiccup with our new (to us) vehicle, EVERY step along the way has been awesome!!! From the sales person, finance process, and service department, I have had very pleasant interactions! Our vehicle had to have the Hyundia dealership perform repairs, Carmax's service department has taken care of every step along the way, and continuously updating me as the issue continues to get resolved. Even with the hiccup, we will get our next vehicle from them. Highly recommend Independence Carmax!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Was greeted right away and in no time we had just the car
Was greeted right away and in no time we had just the car we wanted!!! Highly recommend!!!
Was greeted right away and in no time we had just the car
Was greeted right away and in no time we had just the car we wanted!!! Highly recommend!!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From the time i walked in they had the car ready for me
From the time i walked in they had the car ready for me to test drive.My girlfriend bought a car from the same salesman so i went back to se him.
From the time i walked in they had the car ready for me
From the time i walked in they had the car ready for me to test drive.My girlfriend bought a car from the same salesman so i went back to se him.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was first class and they went out of the way
Dealership was first class and they went out of the way for professionalism and great customer service. THANKS TO LARRY MCDONALD AND THE REST OF THE CARMAX EMPLOYEES!
Dealership was first class and they went out of the way
Dealership was first class and they went out of the way for professionalism and great customer service. THANKS TO LARRY MCDONALD AND THE REST OF THE CARMAX EMPLOYEES!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is the second car we have purchased through Carmax
This is the second car we have purchased through Carmax and we will never go anywhere else. Such ease and swiftness. Our salesman was Rick and he was top notch
This is the second car we have purchased through Carmax
This is the second car we have purchased through Carmax and we will never go anywhere else. Such ease and swiftness. Our salesman was Rick and he was top notch
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Typical car buying dealership.
Typical car buying dealership. CarMax prices are at the top or higher range than other retail listings. CarMax handles almost 100% of the paperwork and licencing so I guess that is something. It's an easy experience. The 125 point inspection leaves a lot to be desired. They miss a lot of oblivious items. For instance the coolant level was a quart below the minimum fill line, the windshield washer tank was empty and the tire were over filed one being at 45 lbs.
Typical car buying dealership.
Typical car buying dealership. CarMax prices are at the top or higher range than other retail listings. CarMax handles almost 100% of the paperwork and licencing so I guess that is something. It's an easy experience. The 125 point inspection leaves a lot to be desired. They miss a lot of oblivious items. For instance the coolant level was a quart below the minimum fill line, the windshield washer tank was empty and the tire were over filed one being at 45 lbs.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Our sales person, Marvin was very responsive to our needs
Our sales person, Marvin was very responsive to our needs it was a good experience working with him
Our sales person, Marvin was very responsive to our needs
Our sales person, Marvin was very responsive to our needs it was a good experience working with him
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car