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CarMax Independence

(90 reviews)
Visit CarMax Independence
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(816) 479-4797 (816) 479-4797

Inventory

See all 178 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2016.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
CarMax, Wanna Drive??

Reviews

(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Independence from DealerRater.

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Loved the no haggle pricing when purchasing a vehicle. I was also happy with the trade-in offer we received for our vehicle we were trading in. Everyone we worked with was courteous and professional. We are a returning customer and would work with them again in the future.

Loved the no haggle pricing when purchasing a vehicle. I was also happy with the trade-in offer we received for our vehicle we were trading in. Everyone we worked with was courteous and professional. We are a returning customer and would work with them again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were very helpful. It was awesome working with them. I always buy my cars from Carmax.

They were very helpful. It was awesome working with them. I always buy my cars from Carmax.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone was supportive and helpful. Rachel was enthusiastic and very knowledgeable. Very professional and easy.

Everyone was supportive and helpful. Rachel was enthusiastic and very knowledgeable. Very professional and easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The store is clean and well organized. No issues to lay out. Would recommend anytime.

The store is clean and well organized. No issues to lay out. Would recommend anytime.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They're friendly and helpful from the very first step you make into the store.

They're friendly and helpful from the very first step you make into the store.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Every one was very friendly and polite. They try very hard to make sure you are stratified with your purchase.

Every one was very friendly and polite. They try very hard to make sure you are stratified with your purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Had an incredible experience at CarMax! Rocky was fantastic to work with. He handled my trade-in effortlessly and stayed on top of the financing to make sure everything went through without a hitch. If you want a smooth, stress-free car buying process, go see Rocky!

Had an incredible experience at CarMax! Rocky was fantastic to work with. He handled my trade-in effortlessly and stayed on top of the financing to make sure everything went through without a hitch. If you want a smooth, stress-free car buying process, go see Rocky!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is our fourth car from the Independence dealership. They are extremely efficient, the employees are very friendly, each car has been great!

This is our fourth car from the Independence dealership. They are extremely efficient, the employees are very friendly, each car has been great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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CarMax worked with me to find the car I wanted and even extended time to decide on a different vehicle than I originally purchased and decided was not right for me.

CarMax worked with me to find the car I wanted and even extended time to decide on a different vehicle than I originally purchased and decided was not right for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Independence MO Carmax is THE BEST. They went over and beyond to find solutions to our problems. Vehicle transfer snags? Roger in the Business Office fixed that one. Out of state financing (Texas)? Matt in the Business Office navigated the remedy. Wanted to bring the car home same day as test drive? Austin on the Sales Floor made that happen for us....avoided another 104 mile round trip. Very Important to us. And those are just our contacts! The team in Independence attended to countless details from a Louisiana title transfer to an inspection, detail, and gas up! Loads of GOOD PEOPLE working in the background to make this vehicle happen for us.

Independence MO Carmax is THE BEST. They went over and beyond to find solutions to our problems. Vehicle transfer snags? Roger in the Business Office fixed that one. Out of state financing (Texas)? Matt in the Business Office navigated the remedy. Wanted to bring the car home same day as test drive? Austin on the Sales Floor made that happen for us....avoided another 104 mile round trip. Very Important to us. And those are just our contacts! The team in Independence attended to countless details from a Louisiana title transfer to an inspection, detail, and gas up! Loads of GOOD PEOPLE working in the background to make this vehicle happen for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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