CarMax Independence

I will have to say that even though we had a hiccup with our new (to us) vehicle, EVERY step along the way has been awesome!!! From the sales person, finance process, and service department, I have had very pleasant interactions! Our vehicle had to have the Hyundia dealership perform repairs, Carmax's service department has taken care of every step along the way, and continuously updating me as the issue continues to get resolved. Even with the hiccup, we will get our next vehicle from them. Highly recommend Independence Carmax!!!

Was greeted right away and in no time we had just the car we wanted!!! Highly recommend!!!

From the time i walked in they had the car ready for me to test drive.My girlfriend bought a car from the same salesman so i went back to se him.

Dealership was first class and they went out of the way for professionalism and great customer service. THANKS TO LARRY MCDONALD AND THE REST OF THE CARMAX EMPLOYEES!

This is the second car we have purchased through Carmax and we will never go anywhere else. Such ease and swiftness. Our salesman was Rick and he was top notch

Typical car buying dealership. CarMax prices are at the top or higher range than other retail listings. CarMax handles almost 100% of the paperwork and licencing so I guess that is something. It's an easy experience. The 125 point inspection leaves a lot to be desired. They miss a lot of oblivious items. For instance the coolant level was a quart below the minimum fill line, the windshield washer tank was empty and the tire were over filed one being at 45 lbs.

Our sales person, Marvin was very responsive to our needs it was a good experience working with him

Very easy to deal with. Price I paid for my Sonata was fair. Will consider them in the future.

Carlos Pinto made my purchasing experience as seamless as possible especially since I bought a car and had to take it back the very next day because something was mechanically wrong with it. CarMax returned the car with no issues and I came back to CarMax to start over to find a new car. Bought a different car and he made sure the financial procedure went quickly and I drove away with a new car. 😊. Carlos was very knowledgeable and friendly and Is a very genuine person. I felt no pressure to buy a car and the price on their cars is the price you pay.

Great experience, did all the little things including follow through on registration and handling sales tax in a neighboring state.