Reviews
Loved the no haggle pricing when purchasing a vehicle. I was also happy with the trade-in offer we received for our vehicle we were trading in. Everyone we worked with was courteous and professional. We are a returning customer and would work with them again in the future.
Loved the no haggle pricing when purchasing a vehicle. I was also happy with the trade-in offer we received for our vehicle we were trading in. Everyone we worked with was courteous and professional. We are a returning customer and would work with them again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They were very helpful. It was awesome working with them. I always buy my cars from Carmax.
They were very helpful. It was awesome working with them. I always buy my cars from Carmax.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was supportive and helpful. Rachel was enthusiastic and very knowledgeable. Very professional and easy.
Everyone was supportive and helpful. Rachel was enthusiastic and very knowledgeable. Very professional and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The store is clean and well organized. No issues to lay out. Would recommend anytime.
The store is clean and well organized. No issues to lay out. Would recommend anytime.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They're friendly and helpful from the very first step you make into the store.
They're friendly and helpful from the very first step you make into the store.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Every one was very friendly and polite. They try very hard to make sure you are stratified with your purchase.
Every one was very friendly and polite. They try very hard to make sure you are stratified with your purchase.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Had an incredible experience at CarMax! Rocky was fantastic to work with. He handled my trade-in effortlessly and stayed on top of the financing to make sure everything went through without a hitch. If you want a smooth, stress-free car buying process, go see Rocky!
Had an incredible experience at CarMax! Rocky was fantastic to work with. He handled my trade-in effortlessly and stayed on top of the financing to make sure everything went through without a hitch. If you want a smooth, stress-free car buying process, go see Rocky!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is our fourth car from the Independence dealership. They are extremely efficient, the employees are very friendly, each car has been great!
This is our fourth car from the Independence dealership. They are extremely efficient, the employees are very friendly, each car has been great!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
CarMax worked with me to find the car I wanted and even extended time to decide on a different vehicle than I originally purchased and decided was not right for me.
CarMax worked with me to find the car I wanted and even extended time to decide on a different vehicle than I originally purchased and decided was not right for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Independence MO Carmax is THE BEST. They went over and beyond to find solutions to our problems. Vehicle transfer snags? Roger in the Business Office fixed that one. Out of state financing (Texas)? Matt in the Business Office navigated the remedy. Wanted to bring the car home same day as test drive? Austin on the Sales Floor made that happen for us....avoided another 104 mile round trip. Very Important to us. And those are just our contacts! The team in Independence attended to countless details from a Louisiana title transfer to an inspection, detail, and gas up! Loads of GOOD PEOPLE working in the background to make this vehicle happen for us.
Independence MO Carmax is THE BEST. They went over and beyond to find solutions to our problems. Vehicle transfer snags? Roger in the Business Office fixed that one. Out of state financing (Texas)? Matt in the Business Office navigated the remedy. Wanted to bring the car home same day as test drive? Austin on the Sales Floor made that happen for us....avoided another 104 mile round trip. Very Important to us. And those are just our contacts! The team in Independence attended to countless details from a Louisiana title transfer to an inspection, detail, and gas up! Loads of GOOD PEOPLE working in the background to make this vehicle happen for us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car