Reviews
Gerald was awesome, super helpful and knowledgeable.
Gerald was awesome, super helpful and knowledgeable. Answered all questions! I love my new pilot! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you, and have a fantastic day!
My daughter made her first car purchase from Ed Napleton
My daughter made her first car purchase from Ed Napleton Honda in Oak Lawn. Sales Associate Eric McGee was very knowledgeable, and friendly, throughout the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!
This dealer gives the Honda name a horrible reputation.
This dealer gives the Honda name a horrible reputation. Their managers are NEVER around. ALL calls are sent to voicemail. The sales rep have HORRIBLE customer service and the service department needs all NEW STAFF! They only care for their pockets. They DO NOT cater to the needs of the customer. I went there for oil change, they did not honor the maintenance plan. I called the maintenance plan provider and was told there was NO REASON why they would turn me away. Well they did. I would advise people to AVOID, AVOID, AVOID this dealer! You've been warned!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for letting us know about your recent visit to Ed Napleton Honda of Oak Lawn Dealer, the management has been notified about the same. When you have an opportunity, please reach out to us at (708) 430-0011 so we can try to restore your confidence in our business. We hope to hear from you soon.
Gerald Griffin has been absolutely the best go to
Gerald Griffin has been absolutely the best go to salesman there is. Very genuine and I love that he throughly goes through the features of the vehicle and process making it easier to make a buying decision. Very knowledgeable kind man. I refer all my Friends and family to GG always. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear our Staff took such great care of you, Iris R! We hope we can continue to be of service to you down the road!
Kevin Campbell was awesome sales guy helped and answered
Kevin Campbell was awesome sales guy helped and answered all my questions for my 2025 Honda passport I would recommend him any day
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear our Staff took such great care of you, Jen1234! We hope we can continue to be of service to you down the road!
This dealership is absolutely the best.
This dealership is absolutely the best. The staff was amazing and so very knowledgeable about their vehicles. I will definitely be going back there again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Kathy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Daniel was a great help and guided me through a smooth
Daniel was a great help and guided me through a smooth car purchase on a Cadillac Escalade. Thanks again Daniel
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda of Oak Lawn Dealer and we hope to see you again!
Gerald Griffin was great to work with.
Gerald Griffin was great to work with. Even after the sale, he stayed in touch and helped me with all my accessories. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your recent experience with us, Denis Murray! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!
From the moment I arrived I felt very comfortable and
From the moment I arrived I felt very comfortable and never felt rushed or pressured to buy anything. I want to thank Dan Niño who was very professional and courteous at every step of the way of my new purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Fermin, we're happy you found our staff to be so supportive during your experience here at Ed Napleton Honda of Oak Lawn Dealer. Please let us know if there is anything else we can do for you; we are more than happy to help!
Good experience!
I bought a Honda civic from them. I had a great experience! Dealerships in general don’t have the best reputation, but these guys are actually trying to do their best! I didn’t feel like my time was being wasted, overall, I would recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new car, Valentine! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!