Reviews
Expectations Exceeded!
Our service appointment was scheduled quickly - repairs complete within a day (with part ordering). Summit stands being the vehicles they sell. Service staff was very knowledgeable and friendly from the moment we drove into the service bay.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional staff, quality service, good experience
I had a warranty issue with corrosion on our van. Leroy explained the process. It took a few days for review, and Chrysler honored the request. I had routine service performed at the same time as the warranty work. My wife dropped off, a rental was provided, and she was called that it was ready a couple of days later. The work looks good and good dealer experience. Perfect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick lube
Ignored me when I walked in and continued to do so as she did paperwork and made phone calls. Waited for about 2 hours for a thirty minute oil change.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Service work was excellent
Everything was done promptly and accurately! Everyone is super nice and helpful!! Very pleasant atmosphere. Nice and clean. I would recommend Summit to all our family and friends!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
💜💜Summit Auto 💜💜
Summit Automotive changed mine and my wife's bad experience from other dealerships,*cough* bergstrom *cough*, into an amazing purchase. Thank you Summit Automotive we are thoroughly pleased with our Jeep Wrangler Sahara. We will continue to to do business with the establishment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TOP NOTCH EXPERIENCE
I live part of the year in Pinehurst, NC and another part at our "Summer Place" on the west side of Lake Winnebago about 8 miles north of Fond du :Lac. Needed my 2012 Grand Cherokee serviced with just an oil change but got so much more. All of it without any additional cost. Service was quick and professional. Just like Arnold says "I'LL BE BACK!!"
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and friendly service
I had an unexpected issue with my vehicle. They got me the part to fix my truck and got me in the next morning. I was worried because we were leaving for vacation the next day. They did a great job so we were still able to leave as planned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tire replacement in one day!
The service department knew how busy I am and was able to get a replacement tire in and mounted in one day. They told me what time it was coming in and called as soon as it came in which I really appreciate!! Thanks, Pat
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast friendly service, great work!
The people at summit automotive were friendly, very professional, I used the quick lube and was very impressed with how professional everyone was. Very pleased and would tell everyone I know to go there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
My service went well in a timely manner and no complaints. Coffee and cookies in waiting room are always delicious. I came in just for an oil change and was able to get my safety recall done right away too. Thank you
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
