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Summit Automotive Chrysler Dodge Jeep RAM

(2,433 reviews)
Visit Summit Automotive Chrysler Dodge Jeep RAM
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2015 state dealer award
View 12 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (920) 933-8157 (920) 933-8157
Used (920) 933-4324 (920) 933-4324
Service (920) 933-8270 (920) 933-8270

Reviews

(2,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Summit Automotive Chrysler Dodge Jeep RAM from DealerRater.

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Expectations Exceeded!

Our service appointment was scheduled quickly - repairs complete within a day (with part ordering). Summit stands being the vehicles they sell. Service staff was very knowledgeable and friendly from the moment we drove into the service bay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional staff, quality service, good experience

I had a warranty issue with corrosion on our van. Leroy explained the process. It took a few days for review, and Chrysler honored the request. I had routine service performed at the same time as the warranty work. My wife dropped off, a rental was provided, and she was called that it was ready a couple of days later. The work looks good and good dealer experience. Perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick lube

Ignored me when I walked in and continued to do so as she did paperwork and made phone calls. Waited for about 2 hours for a thirty minute oil change.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service work was excellent

Everything was done promptly and accurately! Everyone is super nice and helpful!! Very pleasant atmosphere. Nice and clean. I would recommend Summit to all our family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

💜💜Summit Auto 💜💜

Summit Automotive changed mine and my wife's bad experience from other dealerships,*cough* bergstrom *cough*, into an amazing purchase. Thank you Summit Automotive we are thoroughly pleased with our Jeep Wrangler Sahara. We will continue to to do business with the establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

TOP NOTCH EXPERIENCE

I live part of the year in Pinehurst, NC and another part at our "Summer Place" on the west side of Lake Winnebago about 8 miles north of Fond du :Lac. Needed my 2012 Grand Cherokee serviced with just an oil change but got so much more. All of it without any additional cost. Service was quick and professional. Just like Arnold says "I'LL BE BACK!!"

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast and friendly service

I had an unexpected issue with my vehicle. They got me the part to fix my truck and got me in the next morning. I was worried because we were leaving for vacation the next day. They did a great job so we were still able to leave as planned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tire replacement in one day!

The service department knew how busy I am and was able to get a replacement tire in and mounted in one day. They told me what time it was coming in and called as soon as it came in which I really appreciate!! Thanks, Pat

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast friendly service, great work!

The people at summit automotive were friendly, very professional, I used the quick lube and was very impressed with how professional everyone was. Very pleased and would tell everyone I know to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

My service went well in a timely manner and no complaints. Coffee and cookies in waiting room are always delicious. I came in just for an oil change and was able to get my safety recall done right away too. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.