Reviews
Fast service and the messages letting me know that they
Fast service and the messages letting me know that they are available for any questions is great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this excellent review about Matt and our service team! We appreciate earning your trust and the opportunity to help with your vehicle maintenance needs! Please come see us again!
My third truck purchase from summit auto and I am very
My third truck purchase from summit auto and I am very pleased with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are blissfully grateful to work with you on your last three trucks! Thank you for honoring Marty and our team with your purchases, loyalty, and this exceptional review!
Great to deal with, transaction went smooth.
Great to deal with, transaction went smooth. I was hesitant in buying a vehicle from online without test driving it but it went great.😊
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the dive and purchasing your vehicle remotely with us! We're grateful to have earned your business and recommendation! Please keep us in mind for any of your future vehicle needs!
Professional service , extremely friendly and
Professional service , extremely friendly and knowledgeable about the products. Vehicle was cleaned and ready for pick up at the time promised
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciated this exceptional review of our hard-working and knowledgeable service team! They do their very best for every guest and every vehicle - every time! Thank you for recognizing their service and allowing us to pass along this excellent review!
Great to deal with, transaction went smooth.
Great to deal with, transaction went smooth. I was hesitant in buying a vehicle from out of state but it went great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this excellent review of Logan, Dave, and our team! Buying a vehicle can be an anxiety-inducing experience - especially if you're purchasing from out of state - but our team has really perfected an excellent and transparent process that we're happy you took advantage of! We're grateful to have earned your business and hope you will keep in touch for any of your vehicle needs!
I purchased a new Pacifica with the help of Michael.
I purchased a new Pacifica with the help of Michael. He is very knowledgable of the van. There were some glitches with rebates which I though were resolved, and we signed an agreement. I deposited $1000, but upon delivery I was told an additional $2500 was needed. We did split the difference but I question what is considered a binding contract? We were very disappointed and this soured our feelings regarding the purchase. The interest rate for financing was considerably higher than we had discussed. We would like to recommend this dealership but under this circumstance we will not. The only reason that our rating is a two star is because of Michael, he was great to work with.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hey we're terribly sorry about our clerical error during your deal. It sounds as though the management did everything they could to make up for the discrepancy in the finance deal, and were terribly sorry you weren't satisfied.
Fast and easy purchasing.
Fast and easy purchasing. The website photos and videos were a great help in making an informed decision and Jesse was great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this excellent review and for working with us on your new vehicle! We're pleased to pass along your kind words about Jesse and our inventory team. It was our pleasure to assist you with your vehicle needs and we hope you'll reach out if there is anything you need!
I am vary impressed with Summit auto.
I am vary impressed with Summit auto. They were not pushy on having to have to sell me something I didn’t want. They worked with me on all aspects on buying and receiving the vehicle I wanted. I would really suggest buying a vehicle from them and it won’t take you long in driving a vehicle away that you want. Thanks for the great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great review of Michael, Jesse, Zac and our team! We enjoyed working with you on your new vehicle - please give us a call if there is anything you need! Your recommendation means a lot to us!
After searching dealerships near us, we found the vehicle
After searching dealerships near us, we found the vehicle we were looking for at Summit. The team at Summit was able to work with us to meet our needs and was friendly and positive during the entire process. The next time we are in need of a vehicle, we will definitely consider the two hour drive to purchase one from Summit. Michael Marusich was a pleasure to work with and Zac in finance was also very accommodating. We wish the dealership continued success.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review has truly brightened our day! We appreciate you working with Michael, Zac and our team - as well as leaving this excellent recommendation. Please reach out to us if you have any questions or concerns - we're grateful to have earned your business!
After the purchase of our pickup truck we noticed that a
After the purchase of our pickup truck we noticed that a front tire was unsafe tire wear to pull a 5th wheel trailer I contacted the dealer and was told it's to late (after one day) so we have to deal with it. They were also supposed to clean some stains on the seats and ceiling and they didn't do a proper job. We were told we had to drive back to the dealership (1 1/2 hour drive) and they could finish the cleaning or we should use the insurance we purchased. This dealership doesn't seem to want to help correct things that shouldn't be a problem. It seemed like we would of been treated better dealing with a private party.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, thank you for explaining your experience with us. We completely apologize for the stains and we took note on that so that doesn't happen internally in the future. We would like to send you a care package and gift card to make up for our mistake. Please give us a call to let us know that this works out for you. (920) 921-0850.