Reviews
Everything was fine.
Everything was fine. Was in for an oil change was in and out within 35 minutes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always on top of things.
Always on top of things. Very dependable. Can't beat the service. Love the idea that I can get a ride to a restaurant while I wait on my car.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Replaced the radio in my jeep-i am not tech-savvy ….
Replaced the radio in my jeep-i am not tech-savvy …. Should have taken the time to explain what I would need to do instead of just handing me the keys. I was offered the opportunity to come back in for help but can’t get there for some days and I’m paying for Sirius radio that currently isn’t synched to this new radio.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Marty was awesome.
Marty was awesome. He explained everything and made my purchase a very pleasurable experience. In fact everyone that was there was super friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly employees at Summit Automotive Inc.
Friendly employees at Summit Automotive Inc. The service was great. They explained what was needed and what may be coming up for service. Would recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I got in a timely matter and was updated on the progress
I got in a timely matter and was updated on the progress of my vehicle. I will schedule future appointments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department is the star of the dealership.
Service department is the star of the dealership. Starting with the service manager, then to the service/lube advisors, the techs and porters. Thank you for getting me in and out in a timely manner. Great communication. Thank you Matt R!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a nice dealership, no pressure but no deals
This is a nice dealership, no pressure but no deals except for a supposedly $1K off our warranty we bought. They wouldn't budge on the price of truck or trade in was very low. We should have walked away, but we do like the Truck we bought, maybe just a little buyers remorse.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Very easy to work with and quick to respond.
Very easy to work with and quick to respond. Not intimidating, no high pressure sales gimmick. Highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everybody is always pleasant to work with.
Everybody is always pleasant to work with. I will say, though, the last couple times I have been there my oil monitor on the vehicle has not been reset, and I don’t think the tire pressures were checked on and adjusted. When the tires were rotated. Two times ago I didn’t realize it untill after I had left so I made sure I checked this time, and had them take care of the issues before I left. I know at stew hanson’s where I used to go in Des Moines they had always included a 24 point checklist type deal. Perhaps something y’all could implement for the future. Be a handy communication tool between the service tech and the Customer..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
