Reviews
Write a reviewExcellent Service
Excellent service, fast and inexpensive. Had my car repaired on a number of ocassions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Prices and Good Cars
Even though the cars have been repair they offer warranty on all of their vehicles and have after the sale service. My warranty includes the maintenance of the car purchase for one year and i haven't had any problems with it. They offer finance plans to customers that don't have any credit like me which was also super helpful given the fact that i couldn't be approve anywhere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
upfront and honest
This wasn;t my first rodeo buying a salvage rebuild titled car, as I purchased a 2001 Honda Civic with a salvaged title back in 2003 with only 50K miles on it, drove it to over 300K miles (yes you read that right) with NO issues other then the minor upkeep. So, when I walked onto this lot, I knew what I was getting myself into. Michael, was very upfront about the damages done on the car, the work that the body shop out back took care and answered all my questions. I found a car that I was interested in, took it out for a LONG test drive, opened up the hood, and trunk everything seemed to check out. I was able to get a really good price on a well put together car. the whole transaction was quick and easy. They do now offer an extended warranty with a little bit of money to give customers the peace of mind on the car they are purchasing. And even without purchasing the extended warranty they are now offering a 3 month power train warranty to show that they back up their products. Overall, Satisfied with the purchase. I will re- review the purchase in a few months to give more feed back once I have put some miles on it.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent service
I bought my car at Brasil like a new one. Any time I need car service I had it. One time it took more time than they suggested it supposed to be ready and they gave another car per one week. I recommend them to all my friends, They never lied to me, I knew the cars look new but they have blue tittle. Good car and excellent price and service.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
Excellent, attentive and quick service every time I have required service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You Get What You Pay For.
The initial sales process and initial service were good. Manny (the owner's son) was helpful throughout the buying process. On the day we took delivery, the ignition locked and the vehicle wouldn't start, Manny personally came out and dealt with the matter. Additionally, the one year warranty came in handy, as a number of small maintenance issues arose. However, two years later, the car has turned into a money pit. The repair work done on the vehicle by the dealership was less than top notch and required us taking the vehicle to a Honda dealership, to 1) have the work corrected and 2) have further repairs on items that seemed to have been rigged well enough to work. We've since been saddled with replacing, AC components, window motors, the timing belt and water pump. And, the list keeps growing. If you're looking for a used vehicle, I'd strongly recommend saving yourself a headache and spending a few extra dollars at one of the major dealerships, or (at least) find an original owner who's cared for the vehicle. In short: You get what you pay for.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Customer: I feel sorry for the problems you had with the car. We do not have all the logbooks for the cars we sell. Our warranty is to offer good service and good cars and that's why we specialized in Honda and Acura.We rarely have problems with the cars we sell, but it happens. I want to ask you to stop by and we will exchange the car. We have been A+ in the Better Business Bureau for the last ten years. Our policy is to make our customers happy.
Not honest
I called about a used car advertized, and asked if there were any negatives I should be aware of. The salesman said "No". I did a carfax on the car and it came back with a salvage title. The car had been totalled, and put back together. I would call that a negative I should be aware of.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have been in the market for sixteen years selling a good product: Honda and Acuras. We reconditioned them and give warranty to all our clients. To have a good title, salvaged or reconditioned title does not guarantee the car will be in good shape. That's why why we have been so successful in our business. There are thousands of cars totally destroyed as clean titles and vice versa, hundred of cars with reconditioned titles with no damage. The business is for Car-Fax not for us. Thats why Car-Fax has a multimillion dollar lawsuit nowadays. We sell good cars not Car-Fax reports.