Reviews
He sold me a lemon.
He sold me a lemon. Lied to me and said he told me the catlyc converter was bad and needing replaced and that he knocked off $1000.00. That's a bold face lie. I wouldn't have bought the vehicle if I had known this who would have. he just said the check engine light comes on but it is good for a year. Next year come back he will inspect for free. So that tells me he knew full well something was wrong and he sold it anyways. he won't fix it or give me my money back or offer be a replacement. I will never trust Rich ever again. A person that can lie like that isn't a good person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear Lisa from Bath, After the car passed a legitimate Inspection , the check engine light came on . I dropped the price $ 1000.00 and told you about it. You agreed and you signed the papers acknowledging the fact.I also gave you a NYS lemon law warranty stating it was not covered under any warranty. Your boyfriend called saying it still ran excellent ,but just complained about the light. He said because you were a woman you didn't know better.I guess he has no respect for women. Why didn't he come with you ? Anyways,after you get the title in the mail, please bring it back for a full refund.
That is a lie you never never knocked off $1000. The original price was $5995 and you only reduced it to 5495 I still have the title I have haven’t been to dmv yet. All I asked was for you to make it right is all. If you want to give me back $1000 I will accept that and keep the car.or bring it back and get full price I paid back. He was with me but he doesn’t understand about cars either.
If I sold you a lemon, why do you still want it ? Anyways you decide and please call me with your answer.
I have decided I would like $1000 back to fix the car let me know
Call me to set up an appointment to give you $ 1,000 cash back for your car. Thanks, Richard.
Great dealership for affordable cars.
This is the place to go if you need a decently priced vehicle. Richie is honest and helpful. He sells these cars at very very reasonable prices, below blue book. The whole process was simple and straightforward. Can’t say enough good things. We bought 2 cars, love them both and have had no problems.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ariana , it is a pleasure to hear your positive review. I know you'll like the Fiat and Elantra. Thank you so much, Richie.
He is a Honest seller!
He is honest about the problems with the car he sold me! And it’s running lovely! I will forever buy my used cars from him for now on! Bought it six months ago and it’s still running beautifully!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kristal, Thank you so much for taking the time to leave us this great review., Richard.
My kia optima lx 2.4l
First class A1 DEALERSHIP NO PRESSURE SALES EXCELLENT PLACE TO GET A GREAT USED CAR AT A RESONABLE PRICE I PUT IN A SPECIAL REQUEST FOR A KIA OPTIMA AND HE FOUND ME THE EXACT MODEL IN 2 SHORT WEEKS THERE WERE SOME MINOR ISSUES THAT CAME UP WHICH HE GOT REPAIRED WITHIN 24HRS PEOPLE I HAVE PURCHASED Many used cars in my life and I have to say this was the smoothest transaction ever from a very kind intelligent Man I give my total endorsement to Richard from rochester wholesale auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alan,thank you for your five star review. If you ever have any issues with your Kia Optima ,come see me.Enjoy your car. Richard.
Great dealership with reliable vehicles.
Sorry I am so late posting a review. Purchased a 2011 Subaru Outback this past August and it has been great. We purchased it for our son and this car has more than lived up to not only the Subaru reputation but Richard was incredible to work with. We would not hesitate to purchase another vehicle from him and or highly recommend him to others looking for a nice used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Brian for your 5 star review.It is greatly appreciated.We both knew Subarus are a great car, and it was worth the wait until you found it. Thanks again , Richard.
Absolutely Fantastic
I bought my 2007 Honda Fit about 3 years ago. This car has been amazing. A solid vehicle. The gentleman who sold me the car was fantastic. I have had horrible experience buying cars from men who spoke down to me. This was a refreshing change. I would most definitely buy from here again....in fact I may be doing that soon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roseanne ,Thank you for the great review . I'm glad the Honda Fit turned out to be a good car. If you ever need another car,let me know what you want ,and I will get it for you.
Great guy Great purchase! Honest kind and professi
From the beginning he has been so honest. He has gone above and beyond what the warrenty covered. if I could rate 10 stars I would. He has even helped me with my other vehicle! He always kind and professional! I would recommend him to everyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob's Auto Purchases
I have purchased many autos from Richard, and I have had good luck with them all. He is honest, trustworthy and is not your typical pushy salesperson. Kudos to Richard and Rochester Wholesale Auto. Bob
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Bob for your great review. I appreciate it. Stop by when you're in the area.
Honest Dealer!
Richard, my son has purchased more than one vehicle from you over the years and he thinks highly of you. Adam loves the blue Chevy Impala he purchased app 2 years ago. He says you are the most honest dealer he has encountered. (My son Eric is looking for a 4-door as of today.) Regards, Greg Lenhardt (Dad).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Greg, thank you for your review on cars.com.Please call me so I can find out what kind of car Eric wants. Thanks, Richard.
Positive experience
Went with my son to purchase a vehicle after being referred here by my aunt. The owner was very nice and upfront. We bought a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much Brenda, for your positive review, Richard.