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Superior Ford

(2,739 reviews)
Visit Superior Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (877) 788-9833 (877) 788-9833
Used (833) 867-0067 (833) 867-0067
Service (877) 778-2911 (877) 778-2911

Reviews

(2,739 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Superior Ford from DealerRater.

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10,000 mile service

Lovely people, very helpful and did a great job. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Not sure yet

When I left after the 105K (equivalent to 15K) Mile service, as I was driving home, I found the brakes harder to use and a noise that wasn't there earlier. Car ran great, greater gas mileage, etc. But need to keep an eye on the new things I noticed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2010 Ford Focus Repair

Found the problem with my RPM jumping around. They replaced the MAF sensor. But, unfortunately, it wasn't covered under my extended warranty. Guy was very clear on explaining the problem and solution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Friendly Staff

Everyone on your staff is friendly, courteous and always willing to say "hello" and "thank you".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Chris Schulze is a very good asset to your company.She greats me with a smile and treats me with respect every time I come in for service work.Great job Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

I was in & out in less than 30 minutes, greAT JOB!! Also happy to hear & see that you have a new car wash so your service people don't have to remove my license plate so it doesn't get bent up going through the car wash. I am sure Paul is happy to see that, he said that was on his wish list 2 years ago when I bought my car, good job,Thanks Harlan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change

Very good service and I would recommend Superior Ford to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service

Because of your great customer service I recieved from Chris Schulze I will be bringing my car back in for more service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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First purchase in Mn

Went very smoothly and was nerve racking like I thought it was going to be

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service - repair

James was very personable and helpful. I came in expexpecting an oil change but we had developed a bad oil leak. We were able to get it fixed the same day. Which we were very happy with since we were lwaving the next day on a trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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