Superior Ford

Service of our Bronco sport is always easy, last time they even picked up and delivered our truck.

Great service, Joe gets me in and out fast every time. Pickup and delivery works great. Thanks.

Just picked up A New Bronco Outer Banks Thanks Keven Carter for the great service.

We purchased a new 2023 Explorer St line. They didn't need to work as we had already picked this one out and went out of our way to get the color we wanted there. After we were doing paperwork they decided they were taking a couple grand off our trade in due to us smoking. 2019 F150 33,000mi. superb cond they said.(when they listed it) along w lying that it was purchased there and serviced there, local trade and nonsmoker. I pointed this lie out and they removed that but changed it back again and now it is gone. Sold i assume. Very disappointed to see such ridiculous lying where I just spent a small fortune on a vehicle. Just now picked up our plates there. Very nice guy put them on for us. I showed him 2 places where there were paint defects. He was sending new car mgr out to look. We waited and waited and I guess he was too busy when there's a problem. I am hoping I can get the paint issues taken care of through Waconia Ford where we purchased our last 3 F150's They were always great. I will not be buying at this dealership again. Hopefully the new owner of our truck isn't allergic to smoke 🙄

I was really satisfied with the way Oliver took care of my sale. I would rate him a 10+. John Powers

I purchased a 2016 Ford Explorer Platinum. Even though the mileage was high it was a one owner vehicle with no accidents. Chris Tema was awesome. He tried to help me in every way he could. I discovered shortly thereafter that the heated and cooled seats weren't working. I told him they missed it during inspection obviously. The used car manager said because I bought it as is they couldn't fix it. I was also told that during inspection there was nothing that came up about the seats. They contacted the previous owner and he said they were working. My problem is if they were working for the previous owner and they were working upon inspection, what happened between inspection and the time I purchased the vehicle? Then I was told it would be expensive to fix and I would have to pay for it. I am a disabled veteran on a fixed income. I don't have thousands of dollars available to have this fixed. The heated seats in this state are almost a necessity. I also asked about a second key. I like to have a second key just in case. I was quoted about $325 for a new key and programming. I do believe I can get it done cheaper somewhere else. I am a bit disappointed that they didn't at least offer to look at the vehicle and see what it was and give me an estimate for free.

Just bought another Truck from Oliver always great service. He knowledgeable not just about sale but also service. I would recomend you to ask for him when shopping at Superior Ford.

Salesmen Oliver did a great job. He knew everything about our new Mach E. Working with the EV team that knows what they are talking about is why I will be sending everyone to see them. Thanks Superior Ford.

9/22/3023 - Thank you to Greg Holbrook's superior service today in helping me get my driver door latch problem fixed, so I could drive home without having to hold the door shut. His recommendation to getting it fixed was much appreciated. Thanks again Greg for going above and beyond!!

I was sold a vehicle that for last 10 months has been back in the dealership for 8 months with nonstop problems. Disappointing their sales men got me into a vehicle like that knowing I came to them needing a vehicle after having a vehicle stolen. I would never trust these guys again.