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Tyme Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I sent an email, they never responded to it.

I sent an email, they never responded to it. So can’t say if they are good or bad.

I sent an email, they never responded to it.

I sent an email, they never responded to it. So can’t say if they are good or bad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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In shock

Worst group of people I’ve ever met in the car industry in 69 years. Not a business bone in their minds or soul Absolute joke to talk to or speak with. Do your self a favor and close the door. Don’t understand how you continue in business. You must check it out for your self. Run.

In shock

Worst group of people I’ve ever met in the car industry in 69 years. Not a business bone in their minds or soul Absolute joke to talk to or speak with. Do your self a favor and close the door. Don’t understand how you continue in business. You must check it out for your self. Run.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Not applicable I inquired but did not see any results.

Not applicable I inquired but did not see any results. I tries to get more info before the drive there to look at it but could not get any additional info from the website and did not go.

Not applicable I inquired but did not see any results.

Not applicable I inquired but did not see any results. I tries to get more info before the drive there to look at it but could not get any additional info from the website and did not go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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The best of the best of the best

Best auto dealer in Wayne county. Great selection of great quality cars with a great staff.... What more can you ask for? Junior is the best!

The best of the best of the best

Best auto dealer in Wayne county. Great selection of great quality cars with a great staff.... What more can you ask for? Junior is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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poor communication and rude

7 minutes ago We were looking to purchase a 2012 Jeep Sahara from Tyme. We already had the financing from our bank approved, we just needed to go down and test drive it. My husband called shortly after dealers opened back up from the COVID-19 shutdown. They stated that yes the Sahara was still there. Well on there site it says make offer. My husband did and the lady was going to get ahold of the boss to see if he would accept. Then she never called back. We called back later and she said he never answered so we said okay that price is fine can we get an appt to come see it. Then she says um...it's not on the lot at the moment it went in for detail or something I'll let you know when it gets back. Well called back later that night and owner answered, he stated it was in the shop and should be back around 4 the next day. My husband left work early the next day being we live like 3 hours away which we told them, the owner said call beforehand. Well my husband did and they said it's still in the shop not going to be back tonight but you guys are first on the list I'll call you when it's in. We didn't hear back so gave them a day in between and most of that after noon and called at the latest possible moment we could to get down there on time that day, and the lady that had been working with us was so rude and said "sir I said I will call you its not back yet" I mean idc how annoyed you are you don't say that to a customer. Especially when that customer has money in hand ready to go....we went somewhere else however and got a better deal and good customer service and tyme never did try to call when it got out of the shop!

poor communication and rude

7 minutes ago We were looking to purchase a 2012 Jeep Sahara from Tyme. We already had the financing from our bank approved, we just needed to go down and test drive it. My husband called shortly after dealers opened back up from the COVID-19 shutdown. They stated that yes the Sahara was still there. Well on there site it says make offer. My husband did and the lady was going to get ahold of the boss to see if he would accept. Then she never called back. We called back later and she said he never answered so we said okay that price is fine can we get an appt to come see it. Then she says um...it's not on the lot at the moment it went in for detail or something I'll let you know when it gets back. Well called back later that night and owner answered, he stated it was in the shop and should be back around 4 the next day. My husband left work early the next day being we live like 3 hours away which we told them, the owner said call beforehand. Well my husband did and they said it's still in the shop not going to be back tonight but you guys are first on the list I'll call you when it's in. We didn't hear back so gave them a day in between and most of that after noon and called at the latest possible moment we could to get down there on time that day, and the lady that had been working with us was so rude and said "sir I said I will call you its not back yet" I mean idc how annoyed you are you don't say that to a customer. Especially when that customer has money in hand ready to go....we went somewhere else however and got a better deal and good customer service and tyme never did try to call when it got out of the shop!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Forde

Helped us as soon as we arrived. The problem we found they quickly fixed. The buying process was quick and we purchased the vehicle. Great experience

Forde

Helped us as soon as we arrived. The problem we found they quickly fixed. The buying process was quick and we purchased the vehicle. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dave Brewer

Brendan was very helpful. They gave me an excellent deal on a 2000 vw. Very professional and easy to deal with. Easiest vehicle purchase I ever made!

Dave Brewer

Brendan was very helpful. They gave me an excellent deal on a 2000 vw. Very professional and easy to deal with. Easiest vehicle purchase I ever made!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible experience

Horrible experience. I came in on a Saturday to test drive a 2007 Toyota Prius. The price was initially $2,550. After the test drive, I informed the salesperson, whose name was Roger, that I wanted to purchase the vehicle and that I would be back on Monday to pay cash for it as my credit union was closed at that time. Later that evening, the company increased the the amount of the purchase price to $3,795 on their website. I called Roger on Monday to inform him that I was on my way to purchase the vehicle. He informed me that they had to increase the price because they had sent it to a paint shop. This was very deception in my opinion because the price had been $2,550 for a week before I had came into the dealership for a test drive. I would hate to allege something as serious as potential racism but I will be filing a complaint to investigate this possibility.

Horrible experience

Horrible experience. I came in on a Saturday to test drive a 2007 Toyota Prius. The price was initially $2,550. After the test drive, I informed the salesperson, whose name was Roger, that I wanted to purchase the vehicle and that I would be back on Monday to pay cash for it as my credit union was closed at that time. Later that evening, the company increased the the amount of the purchase price to $3,795 on their website. I called Roger on Monday to inform him that I was on my way to purchase the vehicle. He informed me that they had to increase the price because they had sent it to a paint shop. This was very deception in my opinion because the price had been $2,550 for a week before I had came into the dealership for a test drive. I would hate to allege something as serious as potential racism but I will be filing a complaint to investigate this possibility.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Horrible experience

Horrible experience. I came in on a Saturday to test drive a 2007 Toyota Prius. The price was initially $2,550. After the test drive, I informed the salesperson, whose name was Roger, that I wanted to purchase the vehicle and that I would be back on Monday to pay cash for it as my credit union was closed at that time. Later that evening, the company increased the the amount of the purchase price to $3,795 on their website. I called Roger on Monday to inform him that I was on my way to purchase the vehicle. He informed me that they had to increase the price because they had sent it to a paint shop. This was very deception in my opinion because the price had been $2,550 for a week before I had came into the dealership for a test drive. I would hate to allege something as serious as potential racism but I will be filing a complaint to investigate this possibility.

Horrible experience

Horrible experience. I came in on a Saturday to test drive a 2007 Toyota Prius. The price was initially $2,550. After the test drive, I informed the salesperson, whose name was Roger, that I wanted to purchase the vehicle and that I would be back on Monday to pay cash for it as my credit union was closed at that time. Later that evening, the company increased the the amount of the purchase price to $3,795 on their website. I called Roger on Monday to inform him that I was on my way to purchase the vehicle. He informed me that they had to increase the price because they had sent it to a paint shop. This was very deception in my opinion because the price had been $2,550 for a week before I had came into the dealership for a test drive. I would hate to allege something as serious as potential racism but I will be filing a complaint to investigate this possibility.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Tyme Auto

This dealership does amazing work! The financing process was made very easy by the nice woman working it. The salesmen (and woman) were all very nice and made finding a car simple. The owner was very kind. Overall a great experience!

Tyme Auto

This dealership does amazing work! The financing process was made very easy by the nice woman working it. The salesmen (and woman) were all very nice and made finding a car simple. The owner was very kind. Overall a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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