Reviews
Just purchased new Jetta from Jeff and crowdAll other...
Just purchased new Jetta from Jeff and crowd All other dealers had nothing even close to as nice Car is like new! Love it Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Didn’t Want to Make a Sale
Spoke to Jeff about a particular car and let him know that I’d be coming from an hour away. Went to look at the vehicle and I was shown to a garage/showroom where the car was parked along with others. I looked over the car as the salesman walked away to tend to other matters. I looked at the car for several minutes when the salesman returned and asked if I had any questions. I asked a question about an option on the car, he answered and then walked away again. I guess they didn’t want my business as I left and purchased a car at another dealership that same day.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dear Fuse23, We are sorry to hear about your experience at our facility. We do not operate like a traditional car dealership where the salesman is next to you for every moment you are looking at the vehicle, often making the customer uncomfortable. We are a no pressure environment where our vehicles are presented in a large open area showroom for viewing and allow our customers as much time necessary to get acquainted with the vehicle on their own. Jeff does remember checking back with you a few times to answer your questions and giving you more time to look it over. He was surprised to see you had departed without any further communication with him. Since you mentioned from the onset that you were looking at our car in comparison to another car you had scheduled to see later that afternoon, we followed up after your departure with a phone call to see if we could be of further assistance. Unfortunately we never heard back from you and are surprised and ultimately disappointed to hear about you experience. We in no way ever wish or attempt to overlook any customer and apologize for any perceived impropriety. -Paul Sevag Motors Inc
Thanks guy’s! My second car purchased here and I don’t...
Thanks guy’s! My second car purchased here and I don’t think I would ever go anywhere else. Exceptional service, once again Philip and Jeff made the whole buying process easy and straight forward and went out of their way to make sure everything was the best it could be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I couldn't find the car I needed anywhere close to my...
I couldn't find the car I needed anywhere close to my home in Texas. I found it in Pennsylvania! Jeff at Paul Sevag Motors went way above and beyond to get me into this car and then worked with me while we got creative with the financing and then had it shipped to me within a couple of days. I would buy from them again anytime!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Can't even put into words how easy it was to put a deal...
Can't even put into words how easy it was to put a deal together, how relaxed & confident it was to purchase my Jeep Gladiator.... Can't thank you both enough..,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am at a loss of words with the Sevag Family.They are...
I am at a loss of words with the Sevag Family.They are the most honest and nicest people that you want to do business with...The selection of cars in their showroom was incredible...every single car was immaculate and in elegance shape..every single car had low mileage and detailed to perfection..There is a car for everyone's taste...you could eat off the showroom floor..thats how clean it was...and the old nostalgic posters and petroliana signs all over the walls added to the perfect touch...thanks for everything Jeff and Paul and philip and the family...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
An absolutely wonderful experience!! Very efficient and...
An absolutely wonderful experience!! Very efficient and highly professional. The A5 we purchased was stunning and perfect for us. Jeff, Phillip, Paul you guys are awesome!! Thank you so much for you kind attention to me, my wife and my teenage boy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had an excellent experience purchasing a car. We...
We had an excellent experience purchasing a car. We highly recommend Paul Sevag Motors. They are friendly, accommodating & have high quality cars. Thank you for making it a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience! So wish we knew about this business...
Great experience! So wish we knew about this business sooner. Found a beautiful car at a fair price. We will be back for our next automobile purchase! Thank you Paul, Jeff and Philip.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic service. Very responsive and easy to deal with....
Fantastic service. Very responsive and easy to deal with. Went out of their way to make an out of state purchase happen. Thanks very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
