Reviews
Seamless experience.
Seamless experience. Robert was helpful and communicative. He provided all the details and followed up promptly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! It's great to know Robert provided a seamless experience at BMW of Freehold. We appreciate your feedback and are here if you need anything else!
This dealership goes above and beyond to make sure the
This dealership goes above and beyond to make sure the customer is taken care of. My experience is above 5 stars. Dan and his team were delightful to work with! I am a forever loyal customer. They are all so courteous and pleasant. Mark went out of his way to make sure I was happy. Dan, of course., the perfect gentleman as always. Please pay them a visit, you will not be sorry.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! It's fantastic to know that Dan, Mark and the rest of our team at BMW of Freehold made your experience a memorable one. We're grateful for your loyalty and look forward to serving you in the future!
Always given high quality and service at Freehold BMW!
Always given high quality and service at Freehold BMW! Thank you Orville and to his team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thanks for letting us know that you have always received high quality service from our team at BMW of Freehold. Come again soon!
I purchased my car off the lease.
I purchased my car off the lease. It was painless and fast. No hiccups no hidden fees
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! Thanks for letting us know that you had a great purchase experience with our team at BMW of Freehold. Come again soon!
Sold me a car that required an oil change less than 500
Sold me a car that required an oil change less than 500 miles after I bought it. Why would a BMW dealership not make sure all maintenance was performed on a vehicle they are selling?
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello. We're sorry to learn about your recent experience. It's our standard practice to ensure all vehicles are up-to-date on maintenance before they leave the lot, so this is certainly concerning for us. We'd like a chance to look into this further and reimburse you for the oil change. Please reach out at the email below so we can coordinate this! Thank you, Frank Ghusson - Service Manager - fghusson@dchusa.com
As always great to work with everyone at BMW of Freehold.
As always great to work with everyone at BMW of Freehold. I have a customer for many uears
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We love hearing from our repeat customers, we are so happy that you have stuck around us. We hope to continue serving you with incredible service. We can't wait to serve you again at BMW of Freehold!
Mr. Orville bynoe is the best car salesman I know. He
Mr. Orville bynoe is the best car salesman I know. He listened to understand want I want, and very knowledgeable to explain to help me out with the car I want. Good customer care. Highly recommend and I will ask for him for my next car. Very happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're so glad to know that Orville provided you with excellent service at BMW of Freehold! It's great to see his knowledge and customer care skills were appreciated. We look forward to helping you find your next car when the time comes. Enjoy your new ride and come again soon!
Every aspect was handled professionally and competently.
Every aspect was handled professionally and competently. The support staff was cheerful and helpful, even going out of their way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're delighted to know that you had a positive experience with our team at BMW of Freehold. We always strive for professionalism and competence in all we do, so it's great to see this reflected in your visit. Come again soon!
I recently purchased a 2024 BMW 540Xi from BMW of
I recently purchased a 2024 BMW 540Xi from BMW of Freehold and the experience was exceptional. The customer service was notably friendly, patient, and honest, setting a high standard for car dealerships. My salesperson, Orville, was particularly outstanding - enthusiastic and easy to converse with, making the whole process feel personal. What I appreciated most was the smooth and seamless process from ordering to delivery. The staff’s welcoming attitude made a significant difference, making me feel valued rather than a bother. A memorable moment was discovering that Orville and I have children with the same name, adding a unique personal touch to my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ferdinand, we're so glad to know that your experience with Orville and the rest of our team at BMW of Freehold was exceptional. It's great to learn about those personal connections! We appreciate you choosing us for your new 2024 BMW 540Xi purchase. We hope to see you back for your first service appointment!
The BMW of freehold is well maintained facility, the
The BMW of freehold is well maintained facility, the staff is friendly and knowledgeable. Eugene is a pleasure to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're glad to know you had a positive experience at BMW of Freehold and found our team friendly and knowledgeable. Your kind words about Eugene are much appreciated, we'll be sure to pass them along! Come again soon!