Reviews
Nobody has contacted or tried too
Nobody has contacted or tried too,this is unacceptable
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John R, We appreciate you contacting our dealership through cars.com. I am responsible for contacting all of our Internet customers and your email was received while I was on vacation. I apologize that there was not an immediate contact due to my location and very limited Internet and phone service. I called the dealership with you phone number and our sales representative called you but received your voicemail. Upon my return from vacation I read your review and I called you as well. I also received your voicemail and as of yet have not received a return call. Again, I apologize for our delay in response and hope we can serve you in the future. Lisa
Helpful, interesting & fun to work with.
The Butlers were very helpful with recommendations and their knowledge of cars! They are friendly and enjoy "kidding" around!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's our pleasure serving you and we think car buying should be "fun"!
Best Car Buying Experience Ever
My wife and I purchased a vehicle after receiving a recommendation from a friend that Art Butler is the only place that most people in Accident, MD will buy a car. I can see why. After having so many negative experiences over the years with car dealer's, I can with complete sincerity say that Lisa and Duane at Art Butler make it a completely different and positive experience. No tough selling. Great financing. Wonderful, sincere, honest, friendly people. I will recommend Art Butler to all of my friends and I know that I'll be buying my next car from the great people at Art Butler.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience!
After looking online for several months for a replacement to my F150 that I sold, I came across the GMC 2500 that I had been searching for at Art Butler. Being that I never heard of them and that they were located out of state, I was apprehensive but willing to talk to them. All of my calls and emails were promptly answered. They went out of their way to accomodate us as out of state buyers, and really made the experience well worth it. They were also patient during my finance approval process, which lasted nearly 2 weeks. And finally they made special arrangements to meet us during non-business hours to close the deal. Art Butler
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words. It was our pleasure serving you. Our goal is to make your buying experience as easy as possible. We hope we can be of service to you again in the future.