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CrazyCheapCars.com

(1,154 reviews)
Visit CrazyCheapCars.com
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–5:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2015 state dealer award
View 8 awards
2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(877) 459-1407 (877) 459-1407

Reviews

(1,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CrazyCheapCars.com from DealerRater.

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Complete joke of a dealership

I went in to trade in my excellent running condition 2012 Honda Pilot with 129,000 miles on it, they claimed on another rating website that they offered me $6,000, when in reality they slapped me in the face with an offer of $2,500. KBB has it at $6,500 for a trade in at a dealership, $9,500 for a private sale. They also claimed I wanted $12,500 for my trade in, which is utter xxxxxxxx, I'm more realistic than that. Stay away from this place unless you like getting nothing for your trade-in. My suggestion is to sell your vehicle on your own. It worked out for me, got $8,500 for mine, and best of all they didn't get my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We did offer you the $6500 for your trade we are sorry we couldn't do more for you than that but we are glad you got more for it. Thank you for the opportunity.

Chelsi was wonderful to work with. Not pushy, Clear...

Chelsi was wonderful to work with. Not pushy, Clear communication. We went in bought a car and left with it within 4 hours. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to work with, Thank you Ryan Woodward for allowing...

Easy to work with, Thank you Ryan Woodward for allowing me to be able to come out at such a random time without an appointment and go through with everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

He was always on the ball and explained everything...

He was always on the ball and explained everything thoroughly. He made the whole process hassle free and very smooth could not recommend him more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I want to thank crazy cheap cars for this beautiful...

I want to thank crazy cheap cars for this beautiful truck. Are sales women Chelsi Clark was amazing she turned are dream into a reality by helping us purchase this truck.The experience was so smooth and easy. This was are second purchase from there and we are amazed by the customer service we received.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a 2011 gmc terrain back on February 24th, since...

Bought a 2011 gmc terrain back on February 24th, since day one its had nothing but issues. It's been in the shop every week since I've owned the vehicle, it's been out of service over 30+ days. [About 35 as of right now] Had 3 engine swaps, and is still not operating properly. Asked for them to purchase back the vehicle as under NYS law any used vehicle that has been out of commission for more than 30 days in a one year period AND has more than 4 repair attempts [at atleast 8] is consider a lemon and must be bought back by the dealer for the full amount, refused, left the owner a voice mail 2 weeks ago and still no response. I am her again having to take time off to come back and see if the issue can be fixed her again. At this point it is 110% a lemon and should be bought back. If nothing is done soon I'll have to defer to other means of getting compensation. Not to mention when I 1st had an issue with in one day of owning it I talked to jon Cassidy who sold me the vehicle and he told me everyone knows the terrains have issues and it's not their problem and I'll have to pay for the repairs out of pocket yet there was only 250 miles put on the vehicle and was only owned for 1 week at that time. If I had known that the terrains from years 2010 to 2013 had issues in would have never bought it. So no jon, not everyone knows about the terrain issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Found My car at "Crazy Cheap Cars"

I have been looking for the right car in my price range for a while now. Found it on Crazy Cheap Car's website. Made a call and Chelsi answered the phone and was patient and delightful. Chelsi made it easy, easy, easy and continued to be patient and delightful throughout. Perfect car at the right price. Thanks Chelsi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We just bought our family car from crazy cheap cars and...

We just bought our family car from crazy cheap cars and we are so happy with it! Chelsi was great and made the whole experience very comfortable. We would definitely recommend chelsi crazy cheap cars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great salesman and manager. Love my car and very pleased...

Great salesman and manager. Love my car and very pleased with the price. A restaurant next door at good l prices was convient. I would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly, without the annoying pushyness of other places....

Friendly, without the annoying pushyness of other places. Salesman Matt Strobele and every one else i met on the team, were proffesional, to the point and extremely helpfull.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.