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Superior Chevrolet of Conway

(271 reviews)

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil Change

I had a routine oil change. I was able to get right in when I needed to make the appointment and it was pretty quick once I got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lucas, we are so glad you had a pleasant experience at our dealership! We love hearing when we exceed our customer's expectations across the store - sales to service! We appreciate your business as well as your review and we look forward to seeing you again!

Great experience buying a new truck

Best experience I've had with a car dealership and sales person in a long time. I think Steven very much he was great my hats off to you. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ronald - we are so glad to hear you had such a great experience at our dealership! We appreciate your business as well as your positive review and we look forward to seeing you again soon!

Prompt service and comfortable atmosphere

I came in without an appointment for an oil change and tire rotation. They began work immediately while I enjoyed coffee, refreshments, and used the wifi to catch up on work in the customer lounge. They finished before I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John - we are glad to hear you had such a positive experience at our dealership! We appreciate your business as well as your positive review and we look forward to seeing you again!

Great Service

Everyone was so nice and friendly and funny! As always! Love Superior!!! Will definitely continue getting my vehicle serviced here and will definitely be purchasing a second vehicle soon too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Regina - Thank you for the positive feedback! We are glad to hear you are such a fan of Superior because we couldn't be more thankful for YOU! Thank you so much for your business and we look forward to seeing you again soon!

Great service

Always good service. Hate that I got the service discount coupon in the mail the day after I had my oil change but that was not Superior's fault.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you had a pleasant experience at our dealership, Robert! Be sure to save that coupon for your next visit and we'll be happy to honor it for you! Thanks for your positive review as well as your business and we look forward to seeing you again!

clean, spacious, comfortable, excellent attitudes

Met by numerous salespersons all over the lot, after settling on a vehicle, laid out what it would take to close the deal and they met it entirely with no "back and forth" usually encountered. Most pleasant experience auto purchasing I have ever took part in. I have already recommended this dealership to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kenneth, we are so glad to hear you had such a great experience at our dealership! We appreciate your positive feedback almost as much as we appreciate your business! Thank you for choosing Superior and we look forward to seeing you again!

great people

best car buying experience I ever had they where friendly and very helpful and worked with me to get my truck thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you had such a great experience at our dealership, Euell! Thank you for your positive feedback as well as your business and we hope you are enjoying your new truck!

Great parts dept.

Went to the dealership to get some accessories for our 2015 Camaro, Danny waited on me and took my order. Called me the next day to say they were in. Going down to day to pick them up. That's what I call service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive feedback, Mark, and we are so glad we could make your experience with our team a great one! Thank you, as well, for your business!

Great dealership

We have bought a few cars over the years and I will have to say this was probably one of the easiest and least complicated transactions we have been involved in. Your staff was very courteous and very knowledgeable and made it a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you had such a great and easy experience at our dealership, Jerry! We love hearing when we successfully exceed our customers' expectations! We appreciate your business as well as your positive review and we look forward to seeing you again!

Mrs. Tonya Brink

Had a Great Experience. And Will recommend my Saleslady and this Store to anyone. Cammieto was Awesome and so was the Finance Team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you had such a great experience with us, Josh! Thanks for your business as well as your positive review!