Superior Chevrolet of Conway

Staff friendly! They keep you informed on time and service. They offer you drinks, snacks, and also if going to take day or more a car. If you need to go somewhere while car is in shop they offer to take you. They wash and vacuum your vehicle if you want. I get pampered and love it.

Awesome Service, awesome staff, awesome dealership!! Oil change didn’t take long and they threw in a free vacuum and car wash just because we are loyal customers.

Sherissa Potter was an outstanding Sales Consultant! She was patient and understood the need to find the right car! Thank you for taking the time to make the sales experience perfect! I would definitely purchase a car from you again!

After a 30 minute or so oil change and tire rotation, my car "vanished for 3 hours!!!" No one would tell me where it was or why it was gone. They just ignored me! After 3 hours, my car reappeared. . . DAMAGED!!!! They did NOTHING ABOUT IT AND overcharged me for the oil change !! The receptionist was pleasant, so was Mary, who checked me in. That was the ONLY thing positive about my experience.

A complete and total ripoff. They wanted to charge me $4000 for a job that cost $2500 at another local mechanic. Terrible service. They largely ignored me when I was there. Save yourself and go ANYWHERE ELSE.

A jack mistake during routine maintenance damaged the body of my car. Nobody bothered to tell me when it happened and I didn't notice until I got home and my husband immediately pointed it out. There is absolutely no way they could not have noticed they did it being right on top of it changing a tire. It happened March 1st and it did not get fully repaired until April 2nd. Utterly ridiculous. It almost always took me making contact to see what was taking so long, never getting calls from them. One excuse after another. Messages not getting relayed to the right people. Parts painted the wrong color. Very disappointing! They are the nicest people you'll ever meet but very unprofessional when it comes to a big issue such as this, unfortunately. I understand people make mistakes and we haven't had issues there the two times before but I'm not sure after that ordeal I would ever take it there again. Management did submit a claim to corporate and acknowledge it was their fault so they did cover the repair cost. A dealership should know the process of jacking up a sports car. I was told they would review this with the employees....so I'll give you a star for at least owning up to the mistake and making it right and otherwise being decent people.

My car did something weird and it took three visits for it to get fixed correctly, but this last time we finally got it done. They were able to track the problem back to be covered by the warranty.

My car is with them Now has had it for 2 months. Already paid 3,000 my car is still not fixed communication is poor I'm a paying costume Todd sends text instead of calling.. Every time my car will be ready another problem Occurs and they have done a diagnosis so why any issues. Car runs hot after I've given them 3,000 which wasn't a issue I had didn't even have car for 24 hours. Steven is really no help call them they can Never come to phone call bk.. I am 8 months pregnant took my car to professional so I would've have problems if I knew what I know Now I wouldn't have came to them. I feel like I'm being tooken advantage of in u want more and more money

Great sales staff.(Hope Hensley) Made it easy for me. We drove over 100 miles to Conway and it was worth it. We will go back there for our next vehicle purchase.

My experience was being met by a friendly face, asked what I required for my auto, and shown to the waiting area which is nicely stocked with drink and snacks. My Auto Service was done quickly and professionally (meaning no grease in my car mats or seats). My little Buick came back shining like a new car and running smoothly. Tires needed air before I went in, all taken care of! I trust Superior Chevrolet with my car which is very important to me. Trust was earned the first visit. Superior is the only place I will take My Car. Thanks Staff and Service you are all terrific!