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St. Cloud Toyota

(5,833 reviews)
Visit St. Cloud Toyota
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 6 awards
2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (866) 462-6656 (866) 462-6656
Used (866) 462-6949 (866) 462-6949
Service (877) 857-2812 (877) 857-2812

Reviews

(5,833 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of St. Cloud Toyota from DealerRater.

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Great experience.

Great experience. Everything is well organized. Love the new Camry I bought gets great gas mileage

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating. We appreciate your business.

Had very good interaction with the Service Rep.

Had very good interaction with the Service Rep. Bought new tires and had them installed. Was very disappointed that the tech left the white lube from installing the tires, on the black tires and black rims when done, didn't clean it off, left it for me to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback at the 4-star review, Brian!

St Cloud Toyota does a professional job helping to buy a

St Cloud Toyota does a professional job helping to buy a vehicle and keeping vehicles running safely, smoothly and reliable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

First time using St.

First time using St. Cloud Toyota for my 2023 Tacoma. I liked the service. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate having you as a customer.

Vehicle was not ready when I arrived Didn't address

Vehicle was not ready when I arrived Didn't address issues and respond promptly or at all until I arrived I have a transmission issue, but they don't have a transmission specialist

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything else we can do for you, please call our parts and service director, Ben Becker, at 320-253-2581 at your earliest convenience.

Washed car but left black streaks on lower panel got car

Washed car but left black streaks on lower panel got car on time that was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 4-star rating!

Helpful and informative information about the function of

Helpful and informative information about the function of the media. Explained the maintenance aspects of the new vehicle. Everyone was friendly and engaged with customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Lori! We appreciate having you as a customer.

Fast and friendly service.

Fast and friendly service. Explained any issues and what needs to be done and what time frame it should be done. Enjoyed visiting with the sales people well waiting for the car to be ready.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our Service department; we truly appreciate your support!

Excellent staff, very knowledgeable.

Excellent staff, very knowledgeable. A friendly environment focused on the customers needs. Will recommend to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review!

I picked up my new Tundra last night and was very happy

I picked up my new Tundra last night and was very happy with the people that helped me through the process. There was a discrepancy in the pricing but they said they would honor the price they quoted me originally. They did the right thing. I would definitely recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review!