Reviews
Wonderful, stress-free buying experience
Before going to the dealership I had researched online for what I wanted. I was pretty confident that I wanted the Honda Civic EX, but needed to see it in person and test drive it. I called ahead and set an appointment with salesperson Thomas (TC) Phelps. He was friendly and professional. He had a car ready to show me and he had me in the driver's seat within a couple of minutes. He showed me the special points about the car and then we headed out on a test drive. The car drove smoothly and it felt comfortable to me to drive. Back at the dealership we wasted no time haggling. There were a few decisions to be made, but it was a smooth and relatively quick process. I also talked with Mike D'Agostino about financing and he was very straight forward. I can remember the days when you walked out of a finance office with your head spinning because it seemed they were purposefully trying to confuse you. Mike was not at all like that. I understood everything. Plus he was a pleasure to do business with. I drove the car home that afternoon. I felt the price was good and I'm very happy with the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, positive, and quick
When I explained I was getting a little frazzled and wanted to slow down...they did just that! I appreciated this more than you know :) . Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I had a great experience. Atik was an...
My husband and I had a great experience. Atik was an awesome salesman and Troy worked hard to get us the best finance deal. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service!
From making my appointment, to arrival, to check out great experience! I had questions regarding features of the van and they took time to answer all my questions. I lease my Honda Odyssey and had a recall/update along with maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service! Everyone was amazing, helpful and...
Great customer service! Everyone was amazing, helpful and easy to work with! We are forever Lou Sobh customers! Thank you all for making this happen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bob K was absolutely awesome from start to finish. From...
Bob K was absolutely awesome from start to finish. From the first phone call to paying the bill he was professional and helpful. Our best experience at this store. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Informative and friendly- great service! Would recommend...
Informative and friendly- great service! Would recommend to all of my contacts for serving. Adam was very helpful and provided me with all of the information I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did everything to get the deal we were looking for....
They did everything to get the deal we were looking for. They gave us wonderful service, they were very nice and hardworking. We had the best of experience with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fred is a class act! I am really grateful for his...
Fred is a class act! I am really grateful for his competence and easygoing style - a true gentleman. If you want a fair, honest, and kind-hearted car salesman, then search no more. Thanks, Fred!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience. Zack did an amazing job with helping me...
Great experience. Zack did an amazing job with helping me through this entire process and Mike in the finance department did an amazing job as well. I would definitely recommend this dealership to other people.. Thanks for a truly amazing experience purchasing an automobile .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
