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Casey's Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–4:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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photo     Elvis and his Brother!

photo     Elvis and his Brother! Sold me a 2013 Volkswagen GTI. The car had problems with Transmission, Gear Box and Computer. They refuse to fix the car and Paid my money back.They own me $9,300 and Currently we have a Court Case because they didn’t pay my money back. Worst Car Dealer in RI. Hopefully you guys see this Elvis.

photo     Elvis and his Brother!

photo     Elvis and his Brother! Sold me a 2013 Volkswagen GTI. The car had problems with Transmission, Gear Box and Computer. They refuse to fix the car and Paid my money back.They own me $9,300 and Currently we have a Court Case because they didn’t pay my money back. Worst Car Dealer in RI. Hopefully you guys see this Elvis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New College Gift

My uncle had just bought me a used 2013 ford fusion SE from here and Anthony was great! He let me test out all the cars I wanted to until I found the right one! Works amazing on gas and everyone loves it!

New College Gift

My uncle had just bought me a used 2013 ford fusion SE from here and Anthony was great! He let me test out all the cars I wanted to until I found the right one! Works amazing on gas and everyone loves it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Many issues with purchased vehicle

Put in a new gear shift when I purchased. Broke off in my hand on the highway. Couldn’t put the truck into park. Had it towed to another repair shop because of the terribly poor attitude of the salesman. Guess what? Needed a new gear shift. Was told the “”new one” wasn’t new at all. Before this I had to go back for numerous issues after purchase. Never got fixed correctly and now the passenger window won’t go down. Stay away. There are better dealers out there!!

Many issues with purchased vehicle

Put in a new gear shift when I purchased. Broke off in my hand on the highway. Couldn’t put the truck into park. Had it towed to another repair shop because of the terribly poor attitude of the salesman. Guess what? Needed a new gear shift. Was told the “”new one” wasn’t new at all. Before this I had to go back for numerous issues after purchase. Never got fixed correctly and now the passenger window won’t go down. Stay away. There are better dealers out there!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, our service department was on vacation the week you called and that is why you brought to another shop. What were the numerous issues you had previously? The lighter not working (it was your device). The dash lights not working? (they all worked fine when I checked them right in front of you). We try to take care of our customers and I think this review is unfair and unwarranted.

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Ok I guess

Tried to purchase a vehicle and failed. The process to get credit approval was an annoyance. It took days with little to no updates. Finally, after 4 days of waiting, I went elsewhere and walked out with a new car in an hour. Not a bad place, just didn't feel like my purchase was a priority.

Ok I guess

Tried to purchase a vehicle and failed. The process to get credit approval was an annoyance. It took days with little to no updates. Finally, after 4 days of waiting, I went elsewhere and walked out with a new car in an hour. Not a bad place, just didn't feel like my purchase was a priority.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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used car buyer

I found the salesperson up front and honest when discussing the purchase of the car. They looked you in the eye and did not over pressure my son and me. They stood by their word which is THE major building block of a good situation.

used car buyer

I found the salesperson up front and honest when discussing the purchase of the car. They looked you in the eye and did not over pressure my son and me. They stood by their word which is THE major building block of a good situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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poor salesmen

overpriced junks,im sure this review wont be added.

poor salesmen

overpriced junks,im sure this review wont be added.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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looking for a good used car

found sales staff helpful not pushy-prices reusable average miles on good assortment of cars

looking for a good used car

found sales staff helpful not pushy-prices reusable average miles on good assortment of cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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