Reviews
A Wonderful experience
Purchasing my new Porsche from Mark at Rusnak Porsche was truly a wonderful experience. From the first test drive I had to the final signing, Mark made me feel very comfortable and extremely confident that he was being honest and very fair. I enjoyed the whole process from start to finish and would recommend Mark and Rusnak Porsche to all my friends and colleagues. Thank you for a great experience and I will be sure to a client for many years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Daphne, for the 5-Star Review! Mark is an outstanding member of the team, and I am happy to hear that he was so helpful! Enjoy your new car! We look forward to working with you again! - Keith Goldberg, General Manager
Great service
Steve Ellis was immediately available up my arrival for my appointment for service. He was friendly and professional and had me on my way in just a few minutes. He call me when my car was ready earlier than scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-Star Review! I am glad that Steve and our service team were able to exceed your expectations! Please let us know if we can help you with anything else. - Keith Goldberg, General Manager
I had my Porsche smogged.
The dealership accommodated my 11 am arrival and got the car out in less than 2 hrs. The car was washed in that time as well. I was very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-Star Review! I am happy to hear that we were able to meet your expectations! - Keith Goldberg, General Manager
Great service
This is the best place to get your Porsche serviced, if you are anywhere in the LA/Ventura area. Very reliable and friendly. Also great for buying, as they tend to be able to find whatever you need regardless of where it is located around the country + have a lot of capability for getting custom orders in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-Star Review! So glad to hear that your experiences with us are always positive. We hope that you'll come back again! - Keith Goldberg, General Manager
Best car experience
Rusnak Porsche never disappoints in the car buying experience.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dr. Jesus J Gonzales
Rene Carrasco is an outstanding representative of Rusnak. He anticipates my needs . . . He stays in contact with me. He is the BEST.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the excellent review, Dr. Gonzales! Rene is top-notch, and we are proud to have him on board! - Keith Goldberg, General Manager
Service
Great service. All of my concerns were addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review, Rich! Glad we were able to provide you with a great experience! - Keith Goldberg, General Manager
Recent service experiance
Rene, in service is always great to work with. He is very helpful and does a great job explaining everything needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Gabriel, for the 5-Star Review! I am so happy that Rene was able to meet your expectations! - Keith Goldberg, General Manager
Excellent Car Buying Experience
Best car buying experience ever (seriously). Mike Medina fielded questions from me over a 3 month period with incredible patience. He checked in with me periodically in a friendly and non-pushy manner. Also, even in 2015, you would not believe the way some people treat women buying sports cars. Mike was not condescending at all. The other great quality about Mike is his responsiveness. I emailed him from the road passing by the dealership, and in only a few minutes, he emailed me the available cars, I stopped in, and left with an amazing new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the excellent review! We value each and every one of our customers here, and I am so happy to hear that Mike was so helpful for you. He is an outstanding member of our team! Congratulations on your new car! - Keith Goldberg, General Manager
BEST Service!!
This is the BEST service department I have experienced!! Steve went over everything my car needed. I had thought to wait, but he had a loaner car ready for me ... no fuss, no hassle. By the end of the day my car was ready. They did everything they agreed to, and then cleaned it (almost better than Lavaggio!) Everyone I was in contact at the dealership was extremely nice and friendly. Couldn't be happier!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Lisa! So glad to hear that your experience was outstanding! We hope that you'll come back and see us again! - Keith Goldberg, General Manager
