Skip to main content

Browning Mazda

(575 reviews)

Inventory

See all 56 vehicles from this dealership.

Reviews

(575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Browning Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience. Everyone was nice and helpful. Liked that there’s a technician that explains how everything works on the car and helps you set up the app and all the settings

Great experience. Everyone was nice and helpful. Liked that there’s a technician that explains how everything works on the car and helps you set up the app and all the settings

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Mr Jun Paguinto. Gave me Cristal clear answers to my question that I was concerned about it

Mr Jun Paguinto. Gave me Cristal clear answers to my question that I was concerned about it

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback. We appreciate you recognizing the clear answers provided by our team at Browning Mazda.

Show full review

Amazing customer service! I am a first time buyer and I was extremely impressed! Thank you so much for your patience and time, beautiful selection of cars!

Amazing customer service! I am a first time buyer and I was extremely impressed! Thank you so much for your patience and time, beautiful selection of cars!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words about our customer service and selection. We appreciate your feedback and are glad to have assisted you as a first-time buyer at Browning Mazda.

Show full review

I highly recommend this dealership! They are always so welcoming, friendly, and extremely helpful. Every visit feels pleasant, and the staff goes above and beyond to make the experience easy and enjoyable. If you’re looking for great service and a team that genuinely cares, this is the place to go!

I highly recommend this dealership! They are always so welcoming, friendly, and extremely helpful. Every visit feels pleasant, and the staff goes above and beyond to make the experience easy and enjoyable. If you’re looking for great service and a team that genuinely cares, this is the place to go!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for recommending Browning Mazda. We appreciate your kind words about our team and service. Your feedback is valued.

Show full review

Great experience. Very courteous. Very nice salesperson. No pressure to buy vehicle. Great inventory. No hassle financing.

Great experience. Very courteous. Very nice salesperson. No pressure to buy vehicle. Great inventory. No hassle financing.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your positive experience with Browning Mazda. We appreciate your feedback about our courteous team and hassle-free financing.

Show full review

Quick service! No hassle! Nick-sales man understood what we were looking for! Rafael in Finance was quick! We’ve purchased many cars and this was the best experience dealership experience. Oh and my son loved the car!

Quick service! No hassle! Nick-sales man understood what we were looking for! Rafael in Finance was quick! We’ve purchased many cars and this was the best experience dealership experience. Oh and my son loved the car!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with Browning Mazda. We're glad our team could assist you efficiently and that your son is happy with the car. We appreciate your continued trust in us.

Show full review

Extraordinary service from the Sales team. Courteous, friendly and quick. Great inventory! Communication is one their attributes

Extraordinary service from the Sales team. Courteous, friendly and quick. Great inventory! Communication is one their attributes

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for recognizing our sales team's service and communication. We appreciate your feedback about our inventory as well. Browning Mazda values your support.

Show full review

BROWNING MAZDA CERRITOS is WORST dealer to go for repair and diagnostics. Technician and Customer Service representative here are incompetent. Their $290 FAMOUS and DECEIVING 21 POINT DIAGNOSTICS IS HORRIBLE,HORRENDOUS, CRAZY and UNBELIEVABLE. I went to this dealer hoping they have a better understanding of what diagnosting my lowbeam light. I didnt have much time to DIY, my initial diagnose was the harness pigtail needs replacement. Their diagnose was to replace whole harness and low beam light plus labor is $3500. I disagreed, i told them i will go somewhere else, i think thats not the problem. When i went to get my key they still charged me for $290 fee for diagnostics. They didnt diagnose it right and they still have the guts to charge. I just use one low beam for a while then occasionally use high beam if needed during my roadtrip. When i came back i did DIY, I replaced the pigtail and fuse for 20mins of labor. I spent $15 for parts and my $25 labor equals $40 bucks and my car is lighting bright as i wanted. DONT GO TO THIS DEALER EVER.

BROWNING MAZDA CERRITOS is WORST dealer to go for repair and diagnostics. Technician and Customer Service representative here are incompetent. Their $290 FAMOUS and DECEIVING 21 POINT DIAGNOSTICS IS HORRIBLE,HORRENDOUS, CRAZY and UNBELIEVABLE. I went to this dealer hoping they have a better understanding of what diagnosting my lowbeam light. I didnt have much time to DIY, my initial diagnose was the harness pigtail needs replacement. Their diagnose was to replace whole harness and low beam light plus labor is $3500. I disagreed, i told them i will go somewhere else, i think thats not the problem. When i went to get my key they still charged me for $290 fee for diagnostics. They didnt diagnose it right and they still have the guts to charge. I just use one low beam for a while then occasionally use high beam if needed during my roadtrip. When i came back i did DIY, I replaced the pigtail and fuse for 20mins of labor. I spent $15 for parts and my $25 labor equals $40 bucks and my car is lighting bright as i wanted. DONT GO TO THIS DEALER EVER.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Sharif was the absolute best he is very helpful and has great customer service ! I would recommend him to anyone interested in purchasing a new Mazada . He is was very patient through every step

Sharif was the absolute best he is very helpful and has great customer service ! I would recommend him to anyone interested in purchasing a new Mazada . He is was very patient through every step

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Paulette! We're glad Sharif provided such patient and helpful service throughout your visit. We appreciate your recommendation of Browning Mazda.

Show full review

The people are nice and welcoming. Nick and his team helped us out. The free water and coffee are also nice. Overall, i would recommend them to friends.

The people are nice and welcoming. Nick and his team helped us out. The free water and coffee are also nice. Overall, i would recommend them to friends.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Adrian! We're glad Nick and our team made you feel welcome, and that you enjoyed our coffee and water bar. We appreciate your recommendation of Browning Mazda.

Show full review
See all 575 reviews

Related searches near you