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Hartford Alfa Romeo Cadillac Jaguar Maserati Volkswagen FIAT

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (250 reviews)
Visit Hartford Alfa Romeo Cadillac Jaguar Maserati Volkswagen FIAT
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (860) 351-9131 (860) 351-9131
Used (860) 351-9135 (860) 351-9135
Service (860) 351-9094 (860) 351-9094

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ken was great very informative not pushy great first

Ken was great very informative not pushy great first experience will recommend Ken and dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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10 star service!

10 star service! Everything was way above and beyond I'm a customer for life

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a delightful experience we had purchasing our Jaguar

What a delightful experience we had purchasing our Jaguar F Pace from Jaguar Hartford. The sales and service team were accommodating and knowledgeable when it came to the financial aspect which included a trade in. Shout out to Raquel, our saleswoman, she was top notch! We tend to purchase the luxury vehicles not only for the quality of the vehicle but the staff handling the purchase as well. Jaguar Hartford did not disappoint! We are truly grateful for the wonderful experience. Happy Holidays to all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Spoke with Chris and Raquel on different occasions.

Spoke with Chris and Raquel on different occasions. Both times were rude and could care less about selling the car. Purchased car elsewhere. Love seeing the car I wanted STILL on their lot. I think they refer to this as “Lot Rot”.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Friendly and helpful people working here!

Friendly and helpful people working here! Bought the car and had a great overall experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Review of Valenti Volkswagen Hartford and Ty Curry

I would like to commend Sales and Leasing Consultant Tylon ("Ty") Curry and Valenti Volkswagen of Hartford, CT. As a recent college graduate, I worked with Ty on the purchase of my first car: a certified used 2017 Volkswagen Alltrack. Now several months since purchase, I continue to be very happy with this car. Ty Curry and everyone at Valenti provided the highest level of service and attention. I would be happy to return to Ty for my future vehicle needs. He was personable and friendly, while being very professional. I especially appreciated his knowledge, attention to detail and responsiveness Thank you Ty for your efforts to make my experience fun and stress free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was at Jaguar Hartford recently. They require a copy of...

Was at Jaguar Hartford recently. They require a copy of your own insurance information to test drive their vehicles. Shady things going on there at that place

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Awful experience. I was excited to test drive a Jaguar...

Awful experience. I was excited to test drive a Jaguar F-Type that I was considering buying and when I asked Chris, their Sales Manager if I could, he asked me “why?”. What do you mean, why! I responded that I’m not going to buy a car that I don’t test drive first. Not sure if he thought I couldn’t afford it or just didn’t feel like helping me. Whatever the reason, I was extremely disappointed. If that’s how their Sales Manager treats their customers, I will never buy a car here. I will take my money elsewhere. You should be ashamed!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Had no issues with our purchase. They had the car we...

Had no issues with our purchase. They had the car we wanted in stock, worked out a deal, and purchased the car. Could have gotten a slightly better deal elsewhere but this one had the options we wanted. We were treated well and all our questions pre and post sale were answered promptly. Can't speak for service as we have only gone in for the yearly maintenance (unlike our previous MB's and Volvos, where we knew the service manager by name).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I just purchased a 2021 Atlas without ever...

My wife and I just purchased a 2021 Atlas without ever setting foot in the dealership working exclusively with Ty. He was friendly, positive, easy to talk to, and quick to respond via phone call and text. We wanted the car before Christmas but it wasn’t possible, so Ty delivered the car to us to our house where we finished all the paperwork. He answered all of our questions. Best car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.