Reviews
Vehicle purchase
Micheal was very attentive to Our needs...Hevworked to get us the best deal possible. I would by from him in the future: great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with Michael! Please don't hesitate to reach out to us if there's anything more we can do!
Lexus Quality
At the end of the lease,exchange few emails with Michael Green,show up at the dealership and exchange “old” RX 350 for a new one.No one will waste your time,whole process is quick and efficient. If you will like to feel like valued costumer.please do business with Lexus of Melbourne.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Take care!
Professional salesmanship
I'm an Associate Broker in a real estate company. I have been in sales 27 years and the one thing I detest is a pushy sales person. I enjoyed the courtesy and professionalism shown me by Michael Greene. He was honest in answering the questions I asked him and it was a delightful buying experience.I have referred him to all my associates and friends. He is an asset to your company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Don, we are pleased to hear Michael provided you with an enjoyable car buying experience! If you have any further questions, please give us a call. We're always happy to help!
The Very Best
We have purchased four (4) Lexus Vehicles from Lexus of Melbourne and I must compliment the personnel that worked with me & made it a pleasure in the recent purchase of my Lexus.My sales representative Shaun Bourg was just outstanding.He made it easy in his method of explaining every thing in the process.Wonderful! In addition Shaun in Management was extremely beneficial.Also the finishing process conducted by Nicole DeVos made the process ,which is tedious very acceptable.I left with avery high regard
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
A pro all the way!
Purchased of a new ES 350 went absolutely perfect! Keith made it so easy and delivered our new car right to our door. Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Rick! If you have any further questions, please give us a call. We're always happy to help! Safe travels!
Always a great experience
I am treated like family, and that is awesome. I have worked with John for many years and he has always over achieved my expectations on all visits.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Excellent service
My service was scheduled for 10 am, I arrived early and was greeted immediately and had a wonderful experience. RUBEN texted me when the car was ready for pickup. Very very happy with w/Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Dealership!
Service is great! They've always taken good care of me. I've never experienced a problem with this dealer and plan on purchasing my next car there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
THANKS to LEXUS of MELBOURNE !!!!
I have purchased 3 Lexuses from this dealer ('05 'SC,' 08 ES & '18 LS500). My relationships over the years have been EXCELLENT........THANKS !!!!!! Wayne Owens
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your continued business with us! If you have any further questions, please give us a call. We're always happy to help!
1st Service
We had a flawless experience when bringing our car in for its first service to Lexus of Melborne. Friendly, efficient help and a comfortable wait area. Great coffee too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Thank you again for the great review!