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Benton Nissan of Oxford

(265 reviews)
Visit Benton Nissan of Oxford
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Benton Nissan of Oxford from DealerRater.

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Great service and very quick sale!

Great service and very quick sale! Some dealerships you are there all day and we were in and out within 2 hours! Loved the service department too! Thanks Andrew Robinson for a lovely deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your review. We're glad to hear you had such a wonderful experience with us! We are happy to pass along your comments to Andrew the team here at Benton Nissan!

Great service department.

Great service department. No nonsense, straight to what you want done and solid honest suggestions for items that need addressing. No pressure and honest. Priced fair with other dealers and brands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! The fact that you mention our customer service means a lot to us! It was our pleasure serving you, and hope to see you again soon!

As far as the inventory and offerings are concerned, you

As far as the inventory and offerings are concerned, you can't find a better dealership. The GM was cordial, informative, and professional. The bad experience comes into whenever I was deal with the sales representative, Raymond. Raymond was on his phone while he was supposed to be engaging with me, and he was disrespectful in his dealings with me. Raymond kept asking me how I am paying before delivering me any numbers, finally showed me the pricing sheet, I expressed that there was a gap between the number I was comfortable with and the one he showed me, and instead of being informative and explaining details, he scoffs at what i was saying and asks "where i got my number from?", and as I was in the middle of explaining my rationale, he quickly walks out and i dont see him anymore. I was greated by the GM, he explains that he's sorry we couldn't do business, and gives me the information that Raymond would not due to his poor attitude. If you're at Benton Nissan, do not be fooled by Raymond's "Top Salesman" plaque. He is a sales representative with poor people skills who lacks the commom decency to communicate information to someone even if it isn't to his or the customer's liking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know about your recent visit to Benton Nissan.

The shop has been excellent with all of my questions and

The shop has been excellent with all of my questions and concerns and Katie was my sales person and she is just the sweetest thing she prayed with me throughout the whole process and it was an absolute pleasure to work with them on getting my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

We have been so very pleased for years with Benton Nissan

We have been so very pleased for years with Benton Nissan - professional, knowledgeable and courteous. Always so helpful and answers my questions with care and understanding. All office personnel very welcoming and friendly. Everyone seems to enjoy their jobs very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Benton Nissan. We're happy we could meet your expectations!

Everyone was very nice and made sure we were being

Everyone was very nice and made sure we were being helped! Jordan Bowie was who we worked with and he was outstanding! Jordan was very thorough and professional! This was our first time at a dealership and we will not go anywhere else now!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Benton Nissan. We are happy to pass along your comments to Jordan Bowie and the team! Have a wonderful day!

Sale person very knowledgeable about the vehicles, made

Sale person very knowledgeable about the vehicles, made sure I looked at different options, I appreciate everyone making it an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Varon, your wonderful feedback and rating mean a lot to us. Thank you

The staff are very courteous, friendly and professional.

The staff are very courteous, friendly and professional. I've used their services since 2019 and I'm very pleased with their work ethics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Shay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Benton Nissan. We look forward to seeing you next time. Have a great day!

Great experience!

Really appreciated how hard everyone worked to get everything approved! Everyone I came into contact with was very nice and helpful! I would definitely recommend this dealership to anyone looking to buy a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dakota, thanks for your praise and kind comments about our team. Your review means so much to us. Thank you!

The is very professional and friendly.

The is very professional and friendly. They ask me if I am having any issues with my car and call me if they find any issues that need to be fixed before proceeding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Benton Nissan. We're happy we could meet your expectations!