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Market Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (122 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (122 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Decent

Car was a good price and the staff was helpful; answering all Of My questions. However, once I got the car Home and tried to use the cd player I discovered it did not work at all....it was the only item I did not check before purchasing the vehicle because I did not have a cd with me. When I informed the dealer he told Me that they only check the major items In the car. My advice... Check EVERYTHING because apparently they do not.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review. Sorry that you have experienced discomfort in not being able to listen to CD's. I would gladly set up a time for you to go to our Stereo shop vendor and have them fix it. Considering we put Brand New Tires, New Brakes, Alignment, Oil Change, New Wipers, & Flushed the Radiator, before you came to pick up the car, we were more than thorough in making sure you had a Safe, Reliable, Quality vehicle. However, it has been noted in our procedures to check CD players in the future....

A Superb Car-Buying Experience

Market Auto Sales' staff makes car-buying stress-free and an overall enjoyable time. All of the cars on the lot are very presentable, and as another review mentioned earlier, the cars are VERY clean when you come to purchase. The dealership is very small but definitely better than going to your local small-city sized dealer only due to the fact the staff is very competent and can work with you! I will be definitely referring friends and family to Market in the future, and something tells me my first purchase won't be my last here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kevin, we truly appreciate the kind words. However, our true appreciation is your service to this country! The real thanks goes to troops such as yourself defending our great nation. I was pleased to hear that you made it down to camp safe and sound with no vehicle issues. Your friends, family, and of course yourself are always welcome here. Please keep in touch, and let me know if you need anything. Best regards!

buying experience was ok, car needed work

car price was ok but on my way home with the car(200 miles away) i noticed a couple of things that were a little off. long story short, the car needed an alignment(which i brought up during the test drive but he guaranteed it didnt), and needed new disks and brake pads. i called them back and let them know i had to get that done(even offered them the old very worn out parts to show them) and they said they couldnt do anything about money back for parts cause IT WAS NORMAL WEAR AND TEAR. alignment, disks,and brake pads 2 weeks later, normal wear and tear. anyway, never again here. anyone who does, make sure you bring a mechanic with you to help in your final decision.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Bruce, thanks for your review. Sorry that you didn't feel our service was more than 2 Stars. You purchased a popular normal Honda Accord for $3,500 cheaper than your area, which is why you flew, not drove, from Boston to Paterson, NJ. Therefore, I would think our price was more than ?OK.? It is a common vehicle sold in every dealership across the country. If I recall correctly, your father came with you to inspect and drive the vehicle. He is an Airplane mechanic for American Airlines, and more knowledgeable than auto mechanics, according to him. So you brought your own mechanic (who is also your father): he inspected it, drove it, and ultimately gave it his approval. You were not required to buy the vehicle if you weren't satisfied. Brakes & Rotors do not go bad in 2 weeks, you would have felt those vibrations when both you and your father had driven the vehicle on the 3 different highways for more than 25min. You knowingly bought the vehicle AS-IS, with no additional fees to the sale price...No Dealer Fee, No DOC Fee, No acquisition fee... This car was not bought "Sight-Unseen." I do wish you would have contacted us the next day when you felt these issues, as opposed to waiting 34 days. Please if you have any questions, or if I can help you in any way please do not hesitate to contact me. If you have suggestions on how I can improve our buying process for others, please let me know. I wish you all the best with this vehicle! Best Regards.

A Dealer you can trust! Simple and Straight Fwd!

I have to say this is one of the best dealers I have been with. The owner knows a good deal about the cars including its mechanics! My entire buying experience could not have been much simpler and easier. One of the things I noticed with them is that they get the car super-clean and shiny before they sell it. It always feels good to step into a car which is clean and in good condition, esp when you are buying a used car. I bought a Nissan Altima (used) from this dealer, and I got it for a reasonable price compared to the market value outside. It was also one of the reason why I came all along from Long Island to NJ to buy this car. My car is running great and everyone loves my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so pleased to make another New Yorker so happy with their vehicle! Thank you for the great positive review. I'm sure this Altima is in great hands!! Stop in whenever you are in the area!! Take Great Care! -Market Auto Sales Family!!

Extremely happy with Market Auto Sales

I have a happy history with this dealership...I bought my first car, a 1999 Honda Accord, in 2001 and my second car, a 2004 BMW 325xi, in April 2009. The reason I'm writing this review now is because I would like to get another car this summer and immediately thought of Market Auto Sales based on my prior two experiences. The Honda was a super clean car that I loved and drove for a time before I wanted to change to something a little more grown up and sexy. In going from the Honda to the BMW, all I needed to handle was the financing with my bank because the guys at Market said they would do the rest and they really did. I financed the car through my bank (on a Friday I remember), picked up the check Saturday morning and drove over to find that they had detailed the car for me (even though it was already clean). As promised, they handled the trade-in, registration and license paperwork for me. So I'm looking forward to easy and stressfree car purchase with Market Auto Sales!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review! We look forward to putting you into a newer car this Summer!! Enjoy the rest of this awesome spring-winter...Nice to know you keep us in mind for your car shopping!

Mercedes Benz to Munich

I bought a beautiful Mercedes Benz from Market Auto Sales and had it shipped to my hometown in Munich Germany. Process was easy. Car is beautiful, It makes a lot of fun to drive that car, I feel like a president when I drive around the corners in my hometown. If my friends need a car I will tell them to go here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Erich, I know you meant to leave 1 Review. Your 1st Review was held as spam, and when you sent the 2nd review Cars.com released both! Anyhow, thanks for the reviews, hopefully we can help you in the future. - Thank you, or I should say Danke Schoen!! We were pleased to help you. The pictures of your car in Germany look great!! We are honored to have made a new friend and that your S550 4Matic arrived safely in Germany. Take care and let us know if you need any other Presidential vehicles! :)

I recommend this car dealer

I exported a Mercedes Benz S550-4m to Germany. I got excellent service from this car dealer, a very friendly and helpful team. Sam and his team supported me in all questions about shipping to Germany and with all kinds of documents. It was no problem with shipping agency. Everything was prepared perfect. Therefore i recommend this cardealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, or I should say Danke Schoen!! We were pleased to help you. The pictures of your car in Germany look great!! We are honored to have made a new friend and that your S550 4Matic arrived safely in Germany. Take care and let us know if you need any other Presidential vehicles! :)

I bought a Mini Cooper S for my sister that I had

I bought a Mini Cooper S for my sister that I had to ship to Morocco. Sam and Hani made this transaction (from buying to shipping) as easy as possible. Market Auto Sales really provide with the best Customer Service. I couldn't believe the quality of service I was getting. Thank you. Amal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad to hear that your sister loved the car! Although we were confident it would get delivered, we were pleased to know she picked up the car in the same condition it was shipped. Whenever you need our services in the future let me know. Take care!!

A GTO...ready to go!

Well, What nice folks! The car was below retail and in better condition than I had seen elsewhere for 5K more. Sam and Hani did everything straight up. A very nice selection of vehicles. The car drove straight as an arrow, smooth and was very comfortable for a high mileage car. One owner and Sam knew the history due to his relationships with quality dealers. Men of their word..............which is very important nowadays! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That GTO will be in good hands we are sure, and we are pleased that you were happy. Honesty is the best and easiest policy! Thank you for kind remarks, and remember to keep that baby under 80mph! LOL!! Best regards, -Sam & Hani

Great Experience

Purchasing a used vehicle is always an intimidating experience, however working with Market auto Sales made this experience so pleasant. I my self dont have the best credit history and Hani was able to get me into the vehicle i wanted, which was the white chrysler t&c 96', without selling my soul! I recommend anyone to puchase a vehicle through Market auto sales, they are very professional and just over all nice and they will treat you like family!! Oh and did i mention that their prices are always cheaper than any other dealership!! You Cant Lose!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We aim to please! Glad you were able to retain your soul, you'll need that later in life...or afterlife! Glad to hear the girlfriend is well, and that 2012 is treating you well. Take care, and don't be a stranger!