BMW of Carlsbad

Always great customer service. Was able to get a loaner and problem solved in one day service. I like the video that goes over the inspection process.

I think that Brian Chartier is the best advisor that I have ever worked with at Carlsbad BMW. He got my car in, diagnosed and serviced right away and he even got me a loaner car for the 2 days that it took to get the work done.

Pleasant atmosphere and customer service. My service representative was professional, helpful and he promised my car to serviced on time.

Sr Client / Service Adviser Demetrio Trujillo was very helpful and went above and beyond to help me. He made good on all his promises, and continues to pledge his help and support. His manager, Tom, was also very helpful. Labeeb Karim was also very helpful and accommodating. Taking care of my concerns on the spot. He made me feel that he was going to properly address all concerns, now and in the future. Overall, I felt that I was served promptly and fairly! Great Dealership!!

Overall a very nice experience. Very professional , courteous and had a genuine interest in getting me into the right vehicle for me. The facility is new and very well appointed.

Another great experience and thoughtful discussion from everyone involved. They found unexpected challenges during inspection and had suitable recommendations and answers

Exactly how buying a car should be.The sales person PJ was the best he explained everything about the car he was great.I would buy a car from him anytime. BMW Carlsbad

I recently purchased a vehicle from AutoNation, and I cannot recommend this team highly enough. From start to finish, the experience was transparent, professional, and actually enjoyable. First, a huge thank you to my sales representative, Michael Torres. Michael was incredibly helpful and patient as I evaluated my options. He was straightforward about the vehicle?s history and made sure all my technical questions were answered without any high-pressure tactics. The Sales Management Team was also fantastic. They offered me a very fair and competitive price for my trade-in, which was a major factor in making this deal happen. It?s rare to find a management team that works with you to hit your budget goals so effectively. Finally, the Financial Advisor made the paperwork side of things a breeze. The loan arrangements were handled promptly, and they were very respectful of my preferred financing through my credit union, ensuring the terms were clear and the process was efficient. If you?re looking for a great vehicle and a team that values your time and business, go see Michael and the crew at AutoNation. I?m thrilled with my new car and the peace of mind that came with this purchase!

They are amazing! Always keeping my car running great, affordably! I drive 500 miles to have them work on my BMW because I trust them!. Brian Chartier is always helpful and knowledgeable. My car has 200,000 miles and I love my car, and this place keeps it going!

I found them to be fair and responsive to my concerns. Being provided a free loaner car was a nice perk.