Reviews
David, is very personable and clearly explained the issue with the vehicle. Carlsbad service department is very professional.
David, is very personable and clearly explained the issue with the vehicle. Carlsbad service department is very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mark, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The dealer ship was a great atmosphere and my service advisor Labeeb was exceptionally professional and informative and attentive!
The dealer ship was a great atmosphere and my service advisor Labeeb was exceptionally professional and informative and attentive!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
What can I say? I'm so spoiled :) You all are awesome! Attention to detail and kindness is your strength.
What can I say? I'm so spoiled :) You all are awesome! Attention to detail and kindness is your strength.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!
I had the BMW serviced for a recall and new clutch. My service advisor Omar communicated that the BMW need new fluids due to age of BMW. communication was clear and easy to understand
I had the BMW serviced for a recall and new clutch. My service advisor Omar communicated that the BMW need new fluids due to age of BMW. communication was clear and easy to understand
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eric, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
My experience was excellent. Peter Ward was awesome. I mentioned to him that this was a surprise for my wife and that I had to be in and out of the dealership as quickly as possible. He and Fred Ellis were extremely helpful and my my buying experience like no other. Thanks guys!
My experience was excellent. Peter Ward was awesome. I mentioned to him that this was a surprise for my wife and that I had to be in and out of the dealership as quickly as possible. He and Fred Ellis were extremely helpful and my my buying experience like no other. Thanks guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
I had a wonderful experience purchasing my BMW at BMW of Carlsbad, thanks especially to Ben. From the beginning, Ben was friendly, patient, attentive, and genuinely interested in understanding what I wanted. He took the time to explore the vehicle's features with me, answer my questions, and engage in real conversations rather than simply deliver a sales pitch. What I particularly appreciated was his willingness to listen. I never felt rushed, pressured, or treated as just another sale. Ben made what can sometimes be a stressful experience genuinely enjoyable. I'm now the very happy owner of a beautiful BMW, and I couldn't be more pleased with the experience. Ben is a credit to BMW of Carlsbad, and I would enthusiastically recommend him to anyone shopping for a BMW.
I had a wonderful experience purchasing my BMW at BMW of Carlsbad, thanks especially to Ben. From the beginning, Ben was friendly, patient, attentive, and genuinely interested in understanding what I wanted. He took the time to explore the vehicle's features with me, answer my questions, and engage in real conversations rather than simply deliver a sales pitch. What I particularly appreciated was his willingness to listen. I never felt rushed, pressured, or treated as just another sale. Ben made what can sometimes be a stressful experience genuinely enjoyable. I'm now the very happy owner of a beautiful BMW, and I couldn't be more pleased with the experience. Ben is a credit to BMW of Carlsbad, and I would enthusiastically recommend him to anyone shopping for a BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
this my 4th BMW purchase there, Great dealership! Corey Hayward was perfect on all transaction.
this my 4th BMW purchase there, Great dealership! Corey Hayward was perfect on all transaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Patrick, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Overall, the service experience was excellent. They’re very responsive and friendly with a strong attention to details.
Overall, the service experience was excellent. They’re very responsive and friendly with a strong attention to details.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us a response, Ron! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Davin and Gio are amazing with the purchase of my BMW. They were very patient with me and answered all of my questions!
Davin and Gio are amazing with the purchase of my BMW. They were very patient with me and answered all of my questions!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jeanette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Second vehicle purchases here. First time with Andres, this time with Nabi. They were both amazing. Very friendly and and great customer service. Never felt rushed or pressured. The location is very nice, good selection and the service department is great too. They took good care of us. Highly Recommended. Thank you!
Second vehicle purchases here. First time with Andres, this time with Nabi. They were both amazing. Very friendly and and great customer service. Never felt rushed or pressured. The location is very nice, good selection and the service department is great too. They took good care of us. Highly Recommended. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Alex, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Thanks for the recommendation, and have an amazing day!