Reviews
A truly excellent experience end-to-end working with Benjamin. We leased a car through BMW of Carlsbad and only had limited time on the pickup day. They accommodated us to do all the paperwork ahead of time. Everything was on time, well organized and exceeded my expectations. Ben and the car were ready for us when we arrived for pickup. We could have been in and out within 15 minutes if it was not for me needing a coffee and restroom visit. A strong recommendation from me.
A truly excellent experience end-to-end working with Benjamin. We leased a car through BMW of Carlsbad and only had limited time on the pickup day. They accommodated us to do all the paperwork ahead of time. Everything was on time, well organized and exceeded my expectations. Ben and the car were ready for us when we arrived for pickup. We could have been in and out within 15 minutes if it was not for me needing a coffee and restroom visit. A strong recommendation from me.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had a great experience purchasing my new 330i at BMW Carlsbad. Tamara was incredibly helpful and friendly. She also reached out multiple times after to see if I needed anything and to make sure I was happy with my new car. I would highly recommend this dealership and I absolutely love my car!
I had a great experience purchasing my new 330i at BMW Carlsbad. Tamara was incredibly helpful and friendly. She also reached out multiple times after to see if I needed anything and to make sure I was happy with my new car. I would highly recommend this dealership and I absolutely love my car!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Katie, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Carlsbad and we hope to be of service again in the future.
We were able to get a really great car with a fair and competitive price. The sales support led by PJ Fadalian was outstanding. We couldn't be happier including follow-up contact to insure any issues would be taken care of. Without a doubt we will recommend BMW Carlsbad to anyone who is might be interested in a BMW.
We were able to get a really great car with a fair and competitive price. The sales support led by PJ Fadalian was outstanding. We couldn't be happier including follow-up contact to insure any issues would be taken care of. Without a doubt we will recommend BMW Carlsbad to anyone who is might be interested in a BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great and quick customer service. They are flexible and really go the extra mile to earn your business.
Great and quick customer service. They are flexible and really go the extra mile to earn your business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about BMW of Carlsbad! Feel free to reach out to us if you need anything. Have a wonderful day.
Alex was awesome in the Service Department - car updates given and delivered clean and onetime. Well done Alex and the service team. An easy and reliable service.
Alex was awesome in the Service Department - car updates given and delivered clean and onetime. Well done Alex and the service team. An easy and reliable service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dave, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Please let us know if there is anything else we can do for you; we are more than happy to help!
I had an excellent experience purchasing my car from this dealership. The entire process was smooth, transparent, and stress-free. A special thank you to PJ for providing outstanding customer service from start to finish. He was friendly, professional, knowledgeable, and always made sure all of my questions were answered
I had an excellent experience purchasing my car from this dealership. The entire process was smooth, transparent, and stress-free. A special thank you to PJ for providing outstanding customer service from start to finish. He was friendly, professional, knowledgeable, and always made sure all of my questions were answered
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rosalizbeth, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jack was very helpful and provided excellent service. He sat in the car for up to 30 minutes with me going over all the new gadgets and how to set them up.
Jack was very helpful and provided excellent service. He sat in the car for up to 30 minutes with me going over all the new gadgets and how to set them up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!
Martin was an incredible resource and a great communicator. He made the process quick and painless finding the right M3, and when the car finally came in, I was in and out. Will continue to buy cars from Martin for years to come.
Martin was an incredible resource and a great communicator. He made the process quick and painless finding the right M3, and when the car finally came in, I was in and out. Will continue to buy cars from Martin for years to come.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Every car was super shiny, the inside of the dealership, super clean and everyone was super nice and respectable. They provided videos with the mechanic giving recommendations of what I should replace.
Every car was super shiny, the inside of the dealership, super clean and everyone was super nice and respectable. They provided videos with the mechanic giving recommendations of what I should replace.
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- 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carson, we really appreciate your positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!
I use this dealership for oil changes Servicing my vehicle. I have always experienced easy check in and friendly service.
I use this dealership for oil changes Servicing my vehicle. I have always experienced easy check in and friendly service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you very much for sharing these comments. Don't hesitate to call us if you ever need anything. Be safe on the road!