Reviews
I recently purchased a vehicle and had an outstanding experience working with my salesman, Giovanni. From the moment I arrived, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle. He took the time to answer all of my questions, explained the features, and made the entire process smooth and stress-free. I never felt pressured, and he was patient throughout every step of the transaction. His honesty and excellent communication made this one of the best car-buying experiences I’ve had. I highly recommend Giovanni to anyone looking for a vehicle and will gladly return for future purchases.
I recently purchased a vehicle and had an outstanding experience working with my salesman, Giovanni. From the moment I arrived, he was professional, knowledgeable, and genuinely interested in helping me find the right vehicle. He took the time to answer all of my questions, explained the features, and made the entire process smooth and stress-free. I never felt pressured, and he was patient throughout every step of the transaction. His honesty and excellent communication made this one of the best car-buying experiences I’ve had. I highly recommend Giovanni to anyone looking for a vehicle and will gladly return for future purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
BMW service center damaged my car during a simple oil and brake fluid service. After they worked on my vehicle, the air conditioner stopped working, and they refused to take responsibility or repair it. Very disappointing experience. I expected professional service from BMW, but instead I was left with a broken AC and no proper solution. I would not trust this service center again.
BMW service center damaged my car during a simple oil and brake fluid service. After they worked on my vehicle, the air conditioner stopped working, and they refused to take responsibility or repair it. Very disappointing experience. I expected professional service from BMW, but instead I was left with a broken AC and no proper solution. I would not trust this service center again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (760) 335-6124 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
BMW service center damaged my car during a simple oil and brake fluid service. After they worked on my vehicle, the air conditioner stopped working, and they refused to take responsibility or repair it. Very disappointing experience. I expected professional service from BMW, but instead I was left with a broken AC and no proper solution. I would not trust this service center again.
BMW service center damaged my car during a simple oil and brake fluid service. After they worked on my vehicle, the air conditioner stopped working, and they refused to take responsibility or repair it. Very disappointing experience. I expected professional service from BMW, but instead I was left with a broken AC and no proper solution. I would not trust this service center again.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Pavlo, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (760) 335-6124 when you have a chance. Thank you, and we look forward to hearing from you.
My adviser, Keith Sherman was courteous, knowledgeable, and professional. In a timely manner, he kept me informed of my car's status.
My adviser, Keith Sherman was courteous, knowledgeable, and professional. In a timely manner, he kept me informed of my car's status.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Keith Sherman provided exceptional customer service, as he has done on my previous visits for multiple BMW,s. The service was completed as agreed, with no issues. The loaner car was pre arranged and did not add any time to either drop off or pickup of my vehicle. The service provided by Keith is why I keep coming back.
Keith Sherman provided exceptional customer service, as he has done on my previous visits for multiple BMW,s. The service was completed as agreed, with no issues. The loaner car was pre arranged and did not add any time to either drop off or pickup of my vehicle. The service provided by Keith is why I keep coming back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent service from Arthur and Elvis on first maintenance of my 2026 X6 and also helped me with understanding radio and AC functions and dhow they work. Easy to schedule, wait for car and then drive off.
Excellent service from Arthur and Elvis on first maintenance of my 2026 X6 and also helped me with understanding radio and AC functions and dhow they work. Easy to schedule, wait for car and then drive off.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Everyone was super helpful and straightforward. Never did I feel pressure to buy. Jacob Matilla helped me through out the process, (finding the car, reserving the car and test driving). The buying process went smoothly. The service plans are top notch. This was one of my best experiences buying a car
Everyone was super helpful and straightforward. Never did I feel pressure to buy. Jacob Matilla helped me through out the process, (finding the car, reserving the car and test driving). The buying process went smoothly. The service plans are top notch. This was one of my best experiences buying a car
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
PJ was great, pressure free sales. The Finance guy was super efficient. Great overall experience.
PJ was great, pressure free sales. The Finance guy was super efficient. Great overall experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Brian Chartier in service always takes good care of me. I've been using him as my service writers for 10 years. He's very knowledgeable and efficient.
Brian Chartier in service always takes good care of me. I've been using him as my service writers for 10 years. He's very knowledgeable and efficient.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Stefano was great with accommodating the process & very professional. Also proved Uber drop off & pick up & detailed the car with no charge. Answered all concerns.
Stefano was great with accommodating the process & very professional. Also proved Uber drop off & pick up & detailed the car with no charge. Answered all concerns.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shahram, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!