Reviews
Davin and Gio are amazing with the purchase of my BMW. They were very patient with me and answered all of my questions!
Davin and Gio are amazing with the purchase of my BMW. They were very patient with me and answered all of my questions!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jeanette, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Second vehicle purchases here. First time with Andres, this time with Nabi. They were both amazing. Very friendly and and great customer service. Never felt rushed or pressured. The location is very nice, good selection and the service department is great too. They took good care of us. Highly Recommended. Thank you!
Second vehicle purchases here. First time with Andres, this time with Nabi. They were both amazing. Very friendly and and great customer service. Never felt rushed or pressured. The location is very nice, good selection and the service department is great too. They took good care of us. Highly Recommended. Thank you!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Keith Sherman is an excellent representation of the professionalism of the entire BMW of Carlsbad organization! He is exceptional at the process of service!
Keith Sherman is an excellent representation of the professionalism of the entire BMW of Carlsbad organization! He is exceptional at the process of service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience with Marcel. The dealership was extremely accommodating with our deal and did not feel pressured. We will definitely be going back for our next BMW! Highly recommend.
Great experience with Marcel. The dealership was extremely accommodating with our deal and did not feel pressured. We will definitely be going back for our next BMW! Highly recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sean, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
We leased a BMW I4.from BMW Carlsbad. From the minute I walked in I was treated royally. Giovani explained everything an PJ really got me the best deal possible. I was given a tutorial by Giovani who set up all kinds of things for me and explained the car apps to me one by one. I give this experience A+++++++.
We leased a BMW I4.from BMW Carlsbad. From the minute I walked in I was treated royally. Giovani explained everything an PJ really got me the best deal possible. I was given a tutorial by Giovani who set up all kinds of things for me and explained the car apps to me one by one. I give this experience A+++++++.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Anne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
I have bought a new car every two years most of my life (I am 80), so take this review seriously. First, this dealer is superb. They have high integrity and will accommodate you any way they can. Secondly and should be first, Charles, our salesman, was the very best. The most patient and articulate guy who LOVES BMW’S. He is a genuinely nice man who really helped us work towards a deal that was painless. He also dealt with our trade in fairly. Please seek him out if you want to buy a BMW!
I have bought a new car every two years most of my life (I am 80), so take this review seriously. First, this dealer is superb. They have high integrity and will accommodate you any way they can. Secondly and should be first, Charles, our salesman, was the very best. The most patient and articulate guy who LOVES BMW’S. He is a genuinely nice man who really helped us work towards a deal that was painless. He also dealt with our trade in fairly. Please seek him out if you want to buy a BMW!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rita, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!
HIGHLY SATISFIED!! We discovered the most welcoming and hospitable client agent at BMW Carlsbad, PJ Fadaiian is by far the most effective partner any auto buyer could hope to work with!! PJ is "the man" from initial contact at the dealership to follow up on service and satisfaction... not to mention he had great snacks to keep me from getting hangry. In all seriousness, my husband and I were helping our daughter purchase her first car with her own money, and it was a happy bonding experience thanks to the sales team at BMW Carlsbad. I will absolutely be a return customer in the future and highly recommend using BMW of Carlsbad for anyone seeking a new or used vehicle.
HIGHLY SATISFIED!! We discovered the most welcoming and hospitable client agent at BMW Carlsbad, PJ Fadaiian is by far the most effective partner any auto buyer could hope to work with!! PJ is "the man" from initial contact at the dealership to follow up on service and satisfaction... not to mention he had great snacks to keep me from getting hangry. In all seriousness, my husband and I were helping our daughter purchase her first car with her own money, and it was a happy bonding experience thanks to the sales team at BMW Carlsbad. I will absolutely be a return customer in the future and highly recommend using BMW of Carlsbad for anyone seeking a new or used vehicle.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jenny, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Had a great experience. Once other dealerships and Carlsbad was amazing to buy a new car from.
Had a great experience. Once other dealerships and Carlsbad was amazing to buy a new car from.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you BMW of Carlsbad. I love the service and professionalism I receive here each visit.
Thank you BMW of Carlsbad. I love the service and professionalism I receive here each visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service manager did not respond to calls or texts. Terrible service and I have been long time extra satisfied customer of BMW Carlsbad. This is the second time this service manager dropped the ball and what is most concerning seemed completely oblivious and not that least bit apologetic. I hope BMW Carlsbad takes these reviews seriously and takes reasonable necessary corrective action.
The service manager did not respond to calls or texts. Terrible service and I have been long time extra satisfied customer of BMW Carlsbad. This is the second time this service manager dropped the ball and what is most concerning seemed completely oblivious and not that least bit apologetic. I hope BMW Carlsbad takes these reviews seriously and takes reasonable necessary corrective action.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
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