Reviews
Write a reviewPoor Service
Went in to see about purchasing a vehicle and met one of the salesmen. Salesman was friendly at first and I made an initial offer, but had to leave for work. The next day the salesman called me and made a counter offer on the vehicle. I told him I would go talk to the bank and call him the next day. After I got approval from the bank, I made a final offer and he stated that he would talk to the sales manager and call me back. NEVER heard back from him.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
John, this is Brian Bice, owner of Bice Motors. I sincerely apologize for the salesman not getting back in touch with you. We dropped the ball. The salesman you were dealing with has been out on medical leave so someone else should have contacted you. I apologize for us missing that but if you are still in the market, I will have someone contact you this morning. Thanks again and sincerest apologies, Brian Bice
Very professional and excellent to work with!
I found a truck on Cars.com about a week ago and called up the dealership. They were very professional and took the time to walk me through the buying process. Everything was painless and as easy as I could have hoped for. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase