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Courtesy Ford Auto & Truck

(179 reviews)
Visit Courtesy Ford Auto & Truck
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
New (855) 371-5259 (855) 371-5259
Used (855) 371-5314 (855) 371-5314
Service (866) 233-3929 (866) 233-3929

Inventory

See all 175 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2024.
Learn Why Ford Drivers from Thorp Chippewa Falls Cadott Stanley and Greenwood Choose to do Business with Courtesy Auto & Truck Center Inc.

Let's break down just how much we have to offer here at Courtesy Auto & Truck Center Inc. so you can feel more at home from the second you walk through the doors to our showroom.

Not only do we offer an awesome array of excellent new Ford models on location but we also have a huge inventory of used cars at our dealership as well.
Where common courtesy meets exceptional service.

Service center

Phone number (866) 233-3929

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(179 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Ford Auto & Truck from DealerRater.

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Best, most down to earth people anywhere!

Best, most down to earth people anywhere! So helpful, so professional! Great job! We'll done

Best, most down to earth people anywhere!

Best, most down to earth people anywhere! So helpful, so professional! Great job! We'll done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We’re thrilled you found our team down to earth, helpful, and professional. We appreciate you choosing us and look forward to seeing you again. If there’s anything else we can do, just let us know!

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They're always checking your vehicle for any problem to

They're always checking your vehicle for any problem to keep you on the road. Great service, comfortable waiting area every one is friendly and wants to help you.

They're always checking your vehicle for any problem to

They're always checking your vehicle for any problem to keep you on the road. Great service, comfortable waiting area every one is friendly and wants to help you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We’re glad our thorough inspections, friendly team, and comfortable waiting area made your visit easy. Keeping you safely on the road is our top priority. If you need anything before your next service, don’t hesitate to reach out we’re here to help.

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My F150 developed a sudden technology related issue that

My F150 developed a sudden technology related issue that made it run very poor. A simple text message to my dealer contact resulted in a very quick plan to come pick up my truck. They found a simple programming update for a module and had my truck back to me very quickly, all while I was at work and experience NO inconvenience at all. They always go above and beyond for me!

My F150 developed a sudden technology related issue that

My F150 developed a sudden technology related issue that made it run very poor. A simple text message to my dealer contact resulted in a very quick plan to come pick up my truck. They found a simple programming update for a module and had my truck back to me very quickly, all while I was at work and experience NO inconvenience at all. They always go above and beyond for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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HVAC blower was defective.

HVAC blower was defective. Dealer attempted to replace with an aftermarket part which made noise.They replaced it again with an oem part. I felt like I paid a lot more than I should have, but, after three visits, the problem has been resolved. This is a quality dealership that generally works hard for customer satisfaction.

HVAC blower was defective.

HVAC blower was defective. Dealer attempted to replace with an aftermarket part which made noise.They replaced it again with an oem part. I felt like I paid a lot more than I should have, but, after three visits, the problem has been resolved. This is a quality dealership that generally works hard for customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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Friendly people, great facility and knowledgeable sales

Friendly people, great facility and knowledgeable sales staff. Lindsey went well beyond normal expectations for us.

Friendly people, great facility and knowledgeable sales

Friendly people, great facility and knowledgeable sales staff. Lindsey went well beyond normal expectations for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re glad you enjoyed our facility and found the team knowledgeable. Lindsey will be thrilled to hear she went above and beyond. If we can help with anything else, please reach out. We appreciate your business!

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Everyone I dealt with was very professional and

Everyone I dealt with was very professional and knowledgeable! They helped us pick the right vehicle for our needs, right through driving out the door. Highly recommended by our family!

Everyone I dealt with was very professional and

Everyone I dealt with was very professional and knowledgeable! They helped us pick the right vehicle for our needs, right through driving out the door. Highly recommended by our family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

HI Harry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

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Courtesy really rocks.

Courtesy really rocks. Very happy with dealership. They are very responsive to all my needs. Jon S is a great sales guy. KD in finance rocks! Now if my truck’s quality would match Courtesy’s Quality we would really have something. Less than 9000 miles shock blew and oil spots all over driveway and now rear end pinion seal is bad. Ford needs to pick it up a notch or 2.

Courtesy really rocks.

Courtesy really rocks. Very happy with dealership. They are very responsive to all my needs. Jon S is a great sales guy. KD in finance rocks! Now if my truck’s quality would match Courtesy’s Quality we would really have something. Less than 9000 miles shock blew and oil spots all over driveway and now rear end pinion seal is bad. Ford needs to pick it up a notch or 2.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful feedback. We’re delighted our team provided the small-town care and clear communication you deserve. We'll make sure to pass your words along to KD as well!

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My sales person was friendly and knowledgeable.

My sales person was friendly and knowledgeable. I would recommend Courtesy Ford. Check them out.

My sales person was friendly and knowledgeable.

My sales person was friendly and knowledgeable. I would recommend Courtesy Ford. Check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars and recommendation!

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The team at courtesy Ford have always done a great job

The team at courtesy Ford have always done a great job servicing my trucks and I would recommend them to anyone for there services, thank you !!

The team at courtesy Ford have always done a great job

The team at courtesy Ford have always done a great job servicing my trucks and I would recommend them to anyone for there services, thank you !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind words! It was our pleasure to assist!

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Was easy to deal with.

Was easy to deal with.Very accommodating, good truck for good value. Would recommend them to friends and family.

Was easy to deal with.

Was easy to deal with.Very accommodating, good truck for good value. Would recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review! We're always happy to give you the value you deserve in our vehicles. Look forward to seeing you again soon!

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