Reviews
Write a reviewGreat Experience with on of the best!
Ron is best! He went above and beyond to make sure that I was comfortable with my car buying decision. With Ron it wasn't about a sell, it was helping you become knowledgeable and confident in picking a car. Look no further he is the best if you looking for great experience don't hesitate contact Ron 573-301-8994
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave such a great review. We are happy to hear that you had an awesome buying experience with Ron and that he was able to get you in the right vehicle. If there is anything we can do for you or your friends/family, please give us a call. Sincerely, Shannon Seiz Friendly Chevrolet Customer Relations Manager 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
pleasant experience
Ron met us shortly after arriving to look at a 2009 mustang gt and was one of the nicest sales reps we have met. we weren't able to get a deal together but Ron answered our questions and brought one of the service staff out to address a question we had on the car and just made the visit hassle free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave Ron a nice review. If there is anything else we can do for you or your friends/family, please give us a call. Sincerely, Shannon Seiz Friendly Chevrolet Customer Relations Manager 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
So happy I chose Friendly Chevrolet!
I chose Friendly Chevrolet to work with because my fiancé and I have purchased vehicles from them in the past, we have never been disappointed! This time was a little different because my car that I previously had shot out on me completely, luckily John Mcglothlin was there to save the day, plus it helps that his sock game is on point! The entire staff was so friendly and helpful, it made a horrible situation into a great experience! Would highly recommend them to everyone! Thanks again John, and the entire Friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are incredibly grateful that you took the time to leave us this great review. Our company values put customer satisfaction as top priority and we are happy to hear that you and your fiancé had a wonderful experience. Its customers like you that make our job wonderful. Please feel free to call if there is anything else you may need. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
Thanks Ron Turner!
Thank you Ron Turner for your excellent service prior to, during, and following the purchase of our 2018 Equinox. Your attention to detail was superb. Never pushy but always available, honest and sincere. Ron was considerate of our time and made the entire process painfree and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give Ron this great review. We are pleased to hear that you had such a great experience here at Friendly Chevrolet. Enjoy your new Chevrolet Equinox and please call if there is anything else you may need. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
Great experience
Ron was very helpful in the car buying experience! Not your average salesman! Down to earth no pressure! He wants you to get the deal you want and need! I will be back for my next car purchase. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give Ron this great review. We are pleased to hear that you had such a great experience here at Friendly Chevrolet. Enjoy your new vehicle and please call if there is anything else you may need. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
Great service.
Always going the extra mile to assist. When I needed some new fuses, they came out and brought a tool and assisted with installing them. It is easy to contact them, schedule appointment, and drop vehicle at dealership for service. I actually prefer Friendly Chevrolet over using my local garage for many of these service items.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this great review, Michael. We are happy to hear that the Service Dept went the extra mile to help you with your repairs. If there is anything else we can do, please feel free to give us a call. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
Purchase of 2017 Malibu
Staff efficient, knowledgeable When I was told that something would be done and estimated time, it was done. Price was negotiated and reasonable. Good buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave such a great review. We are happy to hear that you had a good buying experience with our Salesman, Nick Miller. If there is anything we can do for you or your friends/family, please give us a call. Sincerely, Shannon Seiz Friendly Chevrolet Customer Relations Manager 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
Thank You!
Friendly Chevrolet are easy to work with and willing to help you find a car that fits your needs. Derik Hymans is an easy going salesman who doesn't push you into a car, but helps you achieve the goal you have set for yourself and in my case, my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give Derik this great review. We are happy to hear that you and your family had such a great experience here at Friendly Chevrolet. Please let us know if there is anything you need. We look forward to seeing you again soon. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
KNOWLEDGEABLE SALES REPRESENTATIVE
I purchased a new Cruze from Derik Hymans and I received excellent customer service. He was able to explain features of every car that he showed me and the benefits offered with each product. I purchased a new car from him 3 years ago and I had the same experience. He believes in his product and this shows in his presentation of Friendly's products. I highly recommend Friendly Chevrolet for a vehicle purchase and trust Derik as a sales representative. My interaction with the store and Derik has been positive and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review Denise!! We appreciate your continued support here at Friendly Chevrolet. Please let us know if there is anything we can do for you or any of your friends/family members. Again, thank you for your kind words. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet/Honda of Illinois 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700
Friendly was great to work and deal with
Started off with a salesman greeting us in the lot. He was kind and knowledgeable about the vehicle we were looking at. Treated us very well from start to finish. I have always left a dealership feeling they got the best of me. Not this time. Great buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for such an awesome review. We appreciate you taking the time to fill this out. We take pride in giving outstanding customer service and are very pleased to receive such kind words from you. please let us know if there is anything we can do for you, your family or friends. Sincerely, Shannon Seiz Customer Relations Manager Friendly Chevrolet/Honda of Illinois 2540 Prairie Crossing Drive Springfield, IL 62711 217-547-0700