Reviews
Write a reviewWonderful car buying experience
Walt Burnett was our salesman and he is AWESOME!!!!! We sent a message that we were interested in a Chevy Impala and Walt called us right away and we pretty much worked out everything over the phone. We came up to Springfield the same day and Walt had the car all ready for us to take on a test drive. Walt made this an easy and enjoyable experience for us and we really appreciate that. So thanks to Walt and to Friendly Chevrolet for a great car buying experience! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales Service
I couldn't ask for a better sales representative than Walt Burnett. Walt always treats me like a VIP and I appreciate the effort on his part. Walt always follows up with me after the sale to see how things are going with my new car even months after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What is Not to Like!
I was in for the FREE oil change on my new Equinox. It didn't take long and we enjoyed a nice cup of hot chocolate on you. It couldn't get any better than that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Definitely lives up to the "Friendly" name
My salesman (John Oder) was excellent! Not pushy and able to get us the trade in amount we wanted. The finance guy we worked with was also very nice. We will definitely be return customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
vehicle repairs
Friendly Chevrolet has excellent customer service and i would highly recommend them to anybody. Dan Stickel and the service manager Don Lord were very helpful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good overall experience
Walt was very nice to work with. No pressure, straight-forward we found what I was looking for. I would recommend him to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great service. My 2013 Chevy Avalanche had developed a rattle noise in the inside dashboard area. The service guys found that a clip had broken in the area of the defroster & had it all fixed by lunch time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
I was very pleased with the way my service was handled. There was a slight miscommunication that was handled above my expectations. Everyone was very helpful. Awesome job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great car buying experience
Someone was able to begin showing us cars as soon as we got to the lot. The salesman showed us all the cars we wanted to see and was very knowledgeable about the different options available with the vehicles. He showed us how all of the features of the car worked and was really fantastic to work with. I have good monthly payments and really enjoy my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, friendly staff, clean facility
I had done my homework up front and got online to check dealer inventory and went in on a Saturday knowing which car I wanted to test drive and hopefully work out a trade.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
