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Tony Brown Chevrolet, Inc (Sold)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (118 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tony Brown Chevrolet, Inc (Sold) from DealerRater.

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Buying a nice truck

Buying this truck at Tony Brown Chevrolet was very relaxing. Usually, I am stressed out about spending so much money, but this time was different. Thanks so much to Mr. Tony Brown, Mr Ed Tate and Mr. Tucker for making this go so smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

POLLYANN, Im glad your overall experience was great. Buying car is suppose to be easy.Please contact for any reason in the future.

dodge trucks

This is the 3rd vehicle I have bought from Tony Browns and i wont go anywhere else. I got a fair trade for my truck on a newer one and Dale knows exactly what I want and what to show me. Great staff and great prices, thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

DODGE GIRL. AWESOME review. Thank you for the loyalty that you have given us, that means a lot. Be sure and take advantage of our great service department as well.

Total Purchase and Servie

Have all my cars serviced here....purchase all my cars and trucks here. Employees are very knowledgable from sales to finance to service. Can't be beat for how all employees make you feel welcome. Excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

CHARLIE, GREAT REVIEW. We really like to make everyone feel welcome and none of that high pressure sales. We really pride ourselves on our great service department for after the sale as well. With 23 years of GM technology our mechanic's are great.

Excellent experience

Have purchased new and used cars and trucks at Tony Brown Chevrolet. All employees who had anything to do with transactions, from buying to financing, etc. were excellent and absolutely knew what they were about.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Big EDDIE.Thank you for the awesome review. We truly appreciate your long term loyalty to our dealership.Looking forward to the next transaction.

My New Truck

This was the best experience I have ever had buying a vehicle. No pressure, listened to what I wanted and didn't try to put me into something more expensive or didn't want. Explained everything about the truck I wanted to buy as far as warranty, options, etc. I got everything I wanted in my new truck and felt very comfortable with the deal we made as far as price, trade-in and financing. Every single person I had contact with was friendly and professional. I will go to this dealer again the next time I buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

SWIFTY, Thank you for the great review. We pride ourselves in listening to our customer wants and needs. Nothing is more satisfying to us than to know that you are completely satisfied with your experience at Tony Brown Chevrolet.

Love my Cruze

The staff were very personable. And they gave me the best deal I had seen all day on my trade in. I was able to bring the car in two days later to get it washed, and they went through the on star features with me and set up my hands free calling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

NURSE, Thank you for taking the time to fill the survey. We do strive on customer service. Feel free to give us a call to set up your first service visit.Enjoy that LIFE TIME POWER TRAIN PROTECTION..

Great Service

I called Travis Flaherty and told him I was looking for a used vehicle that got 25 miles or better Mpg. He said he had several vehicles on site that he could show me. When I was finally able to get there I had just missed Travis. Mel Markins saw me pull in and came out right away to help me. I told Mel what I had talked to Travis about and he helped me find the car I needed and really wanted. The whole team at Tony Brown Chevrolet are great to work with. I will never go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Banker Lady Tony Brown Chevrolet would like to thank you for your purchase. Tony Brown Chevrolet wants to make buying a truck or car a great experience.

No cruise

I work in Louisville had several dealers to chose from bought from Tony brown good people. Was looking for a Chevy Cruze they didn have the color I wanted, they found what I wanted made every thing simple and easy. The only thing I do not like about my new Cruze is that it doesn have cruise control.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No Cruise Tony Brown Chevrolet would like to thank you for your purchase. Thank you for your comments.

good job

i wAS PLEASE WITH EVERY EXPERIENCE, WE HAD WITH THE DEALER,OUR SALES PERSON WAS EXCEPTIONAL, THE ONLY PROBLEM I HAVE IS WE THOUGHT THE CAR WAS ON STAR CAPITABLE, BUT WHEN THE SALES PERSON CAME OUT TO SHOW US HOW TO DO OUR WELCOME CALL TO ON STAR, THATS WHEN HE REALIZED WE COULDN'T HAVE IT...WHEN I GOT HOME MY HUSBAND SAID WE SHOULD HAVE SAID WE WANTED A DIFFERENT CAR, SO WE COULD HAVE HAD THIS FEATURE, OTHER THAN THAT EVERYTHING GREAT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carol, This was a car from the auction from a rental fleet and they do not have Onstar. We are glad that you had a great experience. Thank you for your comments.

my first new car

I was looking for a used car but stopped in our local Chevy dealer. The salesman was very helpful without being pushy and I really liked that. We tried a Sonic, the Cruise and Equinox but my main objective was great gas mileage so I chose the Sonic. The salesman was helpful,knowledgeble and if he didn't know something he found out from someone else,I liked his manner and he gave us a great deal. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Happy Older Driver, we are very pleased that you had a great experience. Thank you for your comments and honesty.