Reviews
As always, the staff was courteous and considerate.
As always, the staff was courteous and considerate. I was given a next-day appointment. I appreciated being able to drop off my car. I was updated several times during the repairs with calls about what was found, what was needed, and the estimated cost.
As always, the staff was courteous and considerate.
As always, the staff was courteous and considerate. I was given a next-day appointment. I appreciated being able to drop off my car. I was updated several times during the repairs with calls about what was found, what was needed, and the estimated cost.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience!
A positive experience?
A positive experience?not pushy?informative, thorough, business-like yet personable service. Staff is always available to answer any questions. Service is always prompt, organized and explained.
A positive experience?
A positive experience?not pushy?informative, thorough, business-like yet personable service. Staff is always available to answer any questions. Service is always prompt, organized and explained.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Troy-Alan Buick! We sincerely value your business and look forward to your next visit!
The dealership did a great job with purchasing a new car.
The dealership did a great job with purchasing a new car. They were very knowledgeable and well prepared for pickup. I would purchase from them again.
The dealership did a great job with purchasing a new car.
The dealership did a great job with purchasing a new car. They were very knowledgeable and well prepared for pickup. I would purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We purchased a new Buick Enclave.
We purchased a new Buick Enclave. Angela was very helpful and informative. She patiently answered our many questions. She was not pushy. We would highly recommend her if you are shopping for a Buick.
We purchased a new Buick Enclave.
We purchased a new Buick Enclave. Angela was very helpful and informative. She patiently answered our many questions. She was not pushy. We would highly recommend her if you are shopping for a Buick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your valuable feedback, Mark! We are so happy we were able to provide you with such a positive experience! Enjoy your new Enclave!
TROY ALAN BUICK IS EXCELLENT!
EXCELLENT DEALERSHIP: Always patient, hardworking, reliable in service and dedicated to making the car-buying experience as pleasant as possible.
TROY ALAN BUICK IS EXCELLENT!
EXCELLENT DEALERSHIP: Always patient, hardworking, reliable in service and dedicated to making the car-buying experience as pleasant as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jean, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent
Always wonderful experience. Would recommend this dealership to anyone who needs a car.
Excellent
Always wonderful experience. Would recommend this dealership to anyone who needs a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Troy Alan Buick is Tops!
An all-round perfect car-buying and maintenance experience. Nobody else compares to Troy Alan Buick.
Troy Alan Buick is Tops!
An all-round perfect car-buying and maintenance experience. Nobody else compares to Troy Alan Buick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Enclave Purchase with Angela
Angela makes buying a new vehicle a calm, informative decision. She goes above and beyond to help meet your needs and goals. She is personable while doing so. Very knowledgeable, helpful, kind. There are no other words to describe her other than THE BEST
Enclave Purchase with Angela
Angela makes buying a new vehicle a calm, informative decision. She goes above and beyond to help meet your needs and goals. She is personable while doing so. Very knowledgeable, helpful, kind. There are no other words to describe her other than THE BEST
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Repair of eng service light
sad that you do not back your cars for at least 100,000 miles like other car dealers do.
Repair of eng service light
sad that you do not back your cars for at least 100,000 miles like other car dealers do.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great dealership
This dealership has employees who go above and beyond. They are always friendly, accommodating, and honest with me about what my care does or does not need in the moment.
Great dealership
This dealership has employees who go above and beyond. They are always friendly, accommodating, and honest with me about what my care does or does not need in the moment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carla, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!