Southwest Auto Collection

Met Jacob first on line inquiring about an advertised vehicle. No pressure but enough questions to really get a feel for not only what I wanted but what I needed. Met him in person, viewed some cars and ultimately decided Southwest is where I needed to be. Jacob was very accommodating and gave me a good test drive experience. Purchased the same evening. Recommending every chance I get.

*******SOUTHWEST AUTO IN ARKADELPHIA ARKANSAS!!!*********** I am needing to sell my truck. My husband used it and drove over the road with it for about 6 months. I went to the dealership Southwest Auto in Arkadelphia Arkansas and talked to Skyler in sales. He said the manager was off today and that the manager (Brock Davis) from Ford dealership would be over to evalulate it. The manager drove my truck and came back and went to the service department with it. (I SHOULD NEVER TRUST ANY SALESMAN!!!!) I should ride along with them when they are test driving my vehicle you know like they do you!!!!! I should have went back to the service department with them and watch them with my truck!!!!! I just had the truck in the shop THE DAY BEFORE. I got an email that stated the health of the truck and it said that everything that is good working order is in green and that anything that needs attention will be in yellow or red. EVERYTHING ON THE EMAIL IS IN GREEN!!!!!! The truck had two recalls on it which of course the dealership is suppost to fix. Service fixed one recall and the other one they are waiting on a repair solution for it. The one that they are waiting on has to do with the ABS light staying on. Which it is a recall!!!! My truck is in fantasitc shape other than the recall!!! The tires are almost new. There isn't anything wrong with the interior or exterior!!!! The miles that are on the truck is 119500 miles and it is a DIESEL!!!! THAT IS NOTHING FOR A DIESEL TRUCK. DIESEL TRUCKS ARE MADE TO TAKE A LOT OF MILES!!!!!!!!! THIS DEALERSHIP AND ALL DEALERSHIPS ARE A JOKE!!!!! WAIST OF TIME!!!!!!!! AS A MATTER OF FACT I WONT BE BUYING ANY VEHICLES FROM SOUTHWEST IN ARKADELPHIA OR ANY DEALERSHIP FOR THAT MATTER!! HE DROVE THE TRUCK BACK TO THE SERVICE DEPARTMENT AND WHEN I WAS LEAVING I WENT BACK TO THE SERVICE DEPARTMENT TO GET MY TRUCK AND THE TRUCK WAS PARKED IN THE BACK UNDER THE AWING!!!! WHAT THE xxxx THEY COULDN'T DRIVE IT BACK UP FRONT WHERE IT WAS TO BEGIN WITH?!?!??!!?!?!?!?!? CUSTOMER SERVICE AT THIS DEALERSHIP AND QUITE FRANKLY ALL DEALERSHIPS HAVE TERRIBLE SERVICE UNLESS THEY KNOW THEY ARE SCEWING YOU AND YOU HAVE NO IDEA THAT THEY ARE. They will do anything for you then. As long as they are screwing you!!!! THE OFFER ON MY TRUCK WAS $27000 FOR MY TRUCK AND I JUST TALKED TO MY BANK AND MY BANK SAID THE TRUCK IS WORTH #43000 ON THE HIGH END. IF EVERYTHING CHECKED OUT AND IT HAS BECAUSE I GOT THE EMAIL THAT SAID EVERYTHING ON IT WAS IN GOOD WORKING ORDER EXCEPT FOR THE RECALL!!!!!!!!!! I ASKED WHY CANT I SPEAK TO THE MANAGER SKYLERS REPONSE WAS HE'S BUSY. AHAAHAHAHAHAHBHAHAHAHAAHAHHAHAHAHAHAHAHAHAHAAHAHHAHAHAHAHAAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAH!!!!!!!!!! SO MUCH FOR THAT CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!! SKYLER SAID YOU SEE HOW BUSY WE ARE! I HAVE BEEN SITTING THERE SINCE BEFORE 9 OCLOCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IU have bought several vehicles over the past twenty years and every single one has been an experience!!!!! Not good except for the last one that I still have my car. I got the best deal on it!!! BABBAAHAHHAHAHAHAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!!!!!!!!! THEIR CUSTOMER SERVICE SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This review is for the sale of my truck only!!!!!!!!!! I was not wanting to buy one from them!!! If I did i would only get a screwing!!!!! Royal screwing!!!!!! I s

Ron was courteous n helped with a snag we had n got my daughter in a vehicle today he is very friendly n helpful Ron will be the only one I deal with

The way I like to purchase a vehicle is to call a salesman, tell him what I want, amount down, credit score and monthly payment and have him call me when it's over. I hate buying a car. So basically I told Mr. Wolf that I wanted said car, credit score and amount. A couple of options and boom it was done. Once I provided him with the information he needed the sale was completely harmless. I've been purchasing vehicles over 25 years and this was the easiest deal I've ever done. I even forgot to ask about a warranty but it was already there. I love my car and these guys busted their butts to get me what I wanted on my terms. I will be returning to purchase vehicles moving forward. Wonderful job guys!!!!

Just wanted to thank mike and Ron for their service for helping me get my malibu great service would recommend anyone looking for a new are used car are truck to check them out Thanks again yours truly Tim Gossett

Ron and Mike were the best ever...so very kind and understanding to our needs. We feel very blessed that we chose South West Auto. What great guys to work with. We will definitely be recommending them to all.

WARNING DO NOT BUY A BRONCO AT SOUTHWEST AUTO LEMON!!!! The service department sucks they are very rude and the manager at southwest auto is dumb!

I recently purchased a Buick Enclave from sales person Tara Gregory. Tara was so professional. She made the made experience wonderful and we can not wait to return to see her and purchase another vehicle. thank you, Fred and Gina Castleberry

Friendly service with an attitude to find you what you are looking for ! Encouraging when perhaps you may have to purchase something other than what you wanted ..

Ron was a very good salesperson on the purchase of our new 23 GMC pickup. I highly recommend him to be the one to go see at Southwest Auto Collection in Arkadelphia, Arkansas.