Barker Buick GMC

Great service and fast. The person at the desk was also great. She keep me informed of everything that was going on with my truck and also handled all the insurance. Thanks

Kendall was great to buy a vehicle with and always polite, communicated promptly and accommodating. The finance manager was also pleasant and answered all of our questions.

I can’t say enough about how amazing Gay is as a Service Adviser at Barker. Every single time I come in, she goes above and beyond to make sure everything is taken care of. Her attention to detail, communication, and genuine care for her customers make every experience stress-free and enjoyable. Gay treats every customer like family — she’s honest, professional, and always smiling no matter how busy she is. She keeps me informed every step of the way and makes sure I fully understand what’s being done. It’s clear she takes pride in her work, and it shows in the level of service she provides. People like Gay are the reason customers keep coming back. Barker is lucky to have someone with her dedication and heart on their team!

I scheduled an appointment through the GMC app (as heavily promoted by GMC through sales, posters, and phone messages) for an oil change and multipoint inspection. My confirmed appointment was for 8:00 AM, and I arrived early at 7:45 AM. Upon arrival, the service advisor could not locate my appointment in the system, even after I showed her the confirmation within the app. She advised to never book an appointment online or through the app, as there are always reoccurring issues. She took my information manually and checked me in. There were no other vehicles in the pull-up area or waiting customers inside at that time. As time passed, a few others arrived and were also waiting. By 9:30 AM, an elderly couple who had been there since 8:00 AM inquired about their vehicle and were told it had not yet been started. Frustrated, they decided to leave. At 10:15 AM, after nearly three hours of waiting with no visible progress and no one checking out at the counter, I asked about my vehicle and was told it also hadn’t been started. At that point, I decided to take my truck and leave as well. What made this experience even more disappointing was the lack of concern or communication from the service manager. A manger never came out to update or apologize to any of us waiting, even after multiple customers left due to delays. A service advisor did come out and say they were "accidentally overbooked" at one point in passing. However I question that as there was literally not ONE person who checked-out from 7:45am -10:15am, nor were their any phone calls made to anyone advising their vehicles were finished. The lack of being respectful of customers time is disheartening, as making appointments should ensure smooth flow and operations to stay on time and keep customers satisfied. I used to be a consistent Barker GMC customer but had switched to Dantin Chevrolet years ago due to similar issues. Dantin has always provided quick, efficient service. I decided to give Barker GMC another try today, but after this experience, I will not be returning or recommending their service department to anyone.

I have purchased 7 new vehicles in the last 10 yrs.( From the Receptionist ( Claudine) to the service advisors , to the salesman ( Lemar) to sales manager (Jerry) to the general manager( Keith) to the owner(Mike Barker) they have been professional and willing to make every deal happen. I recommend this dealership to anyone from any state. Thank you.

Great experience. Can't thank Rochelle enough! Great job by her and also the finance team led by Kirk P. Would recommend to others. Hope this review helps.

Barker made it easy. I knew the car I wanted, I just needed assistance with getting my note to the right price. The staff was courteous, knowledgeable, and treated me like a queen. The dealership was well staffed, clean, and welcoming. Fantastic experience!

Barker dealership was very friendly and made our car buying experience easy. I would recommend them to anyone.

We had a great experience buying my new Buick. Chris was very helpful and knowledgable.

The staff at Barker GMC are friendly and always do a good job communicating the status of repairs or service. Service issues addressed in a timely manner.