Skip to main content

Billion Buick GMC Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)
Visit Billion Buick GMC Cadillac
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (712) 454-1721 (712) 454-1721
Used (712) 454-1717 (712) 454-1717
Service (712) 454-1743 (712) 454-1743

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

In and Out smoothly

Clean friendly. I got an oil change and tire rotation in a reasonable amount of time. Clean facilites.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review!

Car Service

like the shuttle option and people are very courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Rob, Thanks for your business!

My little Encore

The main reason I went to this dealership is because I have a friend that works there. After purchasing a new car there, I would say that I will be a return customer whether or not my friend is still employed at that time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the business, glad you enjoyed your experience with us!

Regular Servicing

Prompt and great service. I was greeting as soon as I entered the building. My appointment was easy to make online. The waiting area was very comfortable with great amenities. If did not take very long and I was told as soon as my vehicle was done. They parked in an area close to the door and it was easy to get in the vehicle and leave the parking lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dick, Thanks for sharing your thoughts with us!

Mr. and Mrs. Mark Nielsen

Great dealership, Awesome staff who are eager to help in anyway possible. The sales staff are not rude or pushy and that creates a trusting environment to purchase or to shop for a new car or truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Mark, Thanks! Glad you found helpful people that worked to get your trust.

owner

It was a good appointment- I did have some trouble when calling to make the appointment- I guess the "system" was down. I also did not receive a call back to verify a time of the appointment when the system was back up. I had to call to see if there was a time and day set up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brenda, Thanks for doing business with us!

Service

Needed a service and check engine light was on They found a frayed wire and repaired

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Oil Change

I went for an oil change and it was started on time and completed in a timely manner. The waiting room was neat and several choices for refreshments. Greeted in friendly manner and servicemen very nice and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2016 Canyon pick up

Got service immediately upon request... New vehicle oil change. Mechanic got oil on the interior of truck. Service manager took action immediately to resolve the issue. Mechanic personally apologized. That impressed us and Hopefully a lesson learned in car care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service and Great People

John in Service and Big Show and Josh are great people to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No