Reviews
Found the car on this site.
Found the car on this site. It looked promising so I contacted them. They replied quickly enough but when they learned I wasn’t local they made it clear they could not ship. They would not even allow me to arrange shipping. I had to personally come in. Living in the Midwest did not make this possible. Never heard such a thing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for taking the time to leave us a review, please give us a call...we would like to hear more.
Lori Molinar and John Perez were very knowledgeable,
Lori Molinar and John Perez were very knowledgeable, friendly and helpful in finding a car that fit my daughter’s needs. Definitely recommending friends and family to them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
Great place to buy a vehicle.
Aron Perez was so helpful. He was kind and honest about everything and got me exactly what I needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose All American Chevrolet of Odessa. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Lamont Myles - General Manager
Nathan in Service Department
Nathan in the service department always takes good care of me and my car! He?s the best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review! It is great to know that Nathan was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Abel Anchondo - Service Manager
Great job
Great job. Adrian is #1 and is the best person in the world.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Belma! It is great to hear about your recent service experience. I will certainly pass on your feedback to Adrian as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Abel Anchondo - Service Manager
Laura Cardona
Very happy with customer service and completely satisfied with our experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Abel Anchondo - Service Manager
Oil change
Nathan Ochoa greeted me promptly and was very courteous. He was very attentive to all of my questions and very professional. My overall experience was great. Definitely recommending this dealership to everyone. Click
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Abel Anchondo - Service Manager
Pésima atención
Después de esperar por casi dos meses para el cambio del asiento del chófer del coche, hoy previa cita desde la pasada semana deje el coche a la 7Am (horario previsto)y a las 2Pm luego de hacer varias llamadas me dicen que aun no han podido cambiar el asiento del chófer que tenia un defecto de fabricación, que van a ver que pueden hacer. Esto es bochornoso, solo cambiar un asiento, no lo puedo creer 😱 😡 yo he perdido el día de trabajo esperando porque tampoco me pueden prestar otro coche. Es una vergüenza que desde las 7Am y ya pasada las 2Pm no hayan trabajado en mi coche. Realmente estamos decepcionados
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Esta no es la experiencia que queremos generar, Mineidy. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Abel Anchondo - Service Manager
Feed back
Excellent customer service. Sales man was really helpful with the whole process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Lamont Myles - Assistant General Manager
American Chevrolet Odessa
Great customer service. Went above and beyond sourcing me a truck and then giving me a deal that I wasn?t expecting. Will Definatley recommend. Ty
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Abel Anchondo - Service Manager