Reviews
Easy process and everyone was open minded and willing to
Easy process and everyone was open minded and willing to work together to get the deal completed.
Easy process and everyone was open minded and willing to
Easy process and everyone was open minded and willing to work together to get the deal completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, James! We appreciate your kind words about your experience at Dossett Big 4 Buick GMC. It's wonderful to hear that our team was able to work together with you to complete your deal. We look forward to seeing you again and providing you with excellent service in the future! Sincerely, The Dossett Big 4 Buick GMC Team
We liked: the friendly greeting, the speedy service, the
We liked: the friendly greeting, the speedy service, the interest Carolyn showed in helping us maximize our financial options.
We liked: the friendly greeting, the speedy service, the
We liked: the friendly greeting, the speedy service, the interest Carolyn showed in helping us maximize our financial options.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, Terry! We’re glad you appreciated the friendly greeting, speedy service, and Carolyn's dedication to helping you with your financial options. At Dossett Big 4 Buick GMC, we always strive to provide the best experience possible. We look forward to seeing you again soon! Sincerely, The Dossett Big 4 Buick GMC Team
Every thing went smooth till next day I washed my truck
Every thing went smooth till next day I washed my truck and noticed 3 rock pecks in the windshield I sent Will a text but have not heard anything back after all one of his questions to me was find my trade in have any pecks or damage to windshield so I would assume that because he ask me that the truck I was trading for did not have any either I would greatly appreciate my windshield to be replaced
Every thing went smooth till next day I washed my truck
Every thing went smooth till next day I washed my truck and noticed 3 rock pecks in the windshield I sent Will a text but have not heard anything back after all one of his questions to me was find my trade in have any pecks or damage to windshield so I would assume that because he ask me that the truck I was trading for did not have any either I would greatly appreciate my windshield to be replaced
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback, Randy. Vehicle condition and clear communication are important parts of the buying experience, and your comments help us evaluate how those expectations are addressed at Dossett Big 4 Buick GMC. We appreciate you bringing this to our attention. Feel free to connect with us directly if you’d like to go over this further. Your satisfaction is our priority. Sincerely, The Dossett Big 4 Buick GMC Team
We have purchased 3 cars from Dossett (all from Benny
We have purchased 3 cars from Dossett (all from Benny Ruth!), and we love that there is no pressure from a salesman. We appreciate the fact we can shop and compare at our convenience.
We have purchased 3 cars from Dossett (all from Benny
We have purchased 3 cars from Dossett (all from Benny Ruth!), and we love that there is no pressure from a salesman. We appreciate the fact we can shop and compare at our convenience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback, Jeremy! We’re thrilled to hear you’ve purchased three cars from Dossett Big 4 Buick GMC and had a great experience with Benny. Your satisfaction with our no-pressure approach is what we strive for. We look forward to assisting you again in the future! Sincerely, The Dossett Big 4 Buick GMC Team
Mr,Benny was super helpful and the fact the owner
Mr,Benny was super helpful and the fact the owner followed up on his salesmen
Mr,Benny was super helpful and the fact the owner
Mr,Benny was super helpful and the fact the owner followed up on his salesmen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic review, Lisa! We're glad to hear that Mr. Benny provided you with excellent service, and we appreciate you noticing the follow-up from our owner. At Dossett Big 4 Buick GMC, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, The Dossett Big 4 Buick GMC Team
Service was excellent and has been since Mr.
Service was excellent and has been since Mr. Franks took over the Service Dept. Before then I had honestly come to the conclusion that buying a GMC product there was a big mistake; but not anymore. Truth be known, Mr. Franks is probably now selling more GMC products at Dossett than any salesman you have.
Service was excellent and has been since Mr.
Service was excellent and has been since Mr. Franks took over the Service Dept. Before then I had honestly come to the conclusion that buying a GMC product there was a big mistake; but not anymore. Truth be known, Mr. Franks is probably now selling more GMC products at Dossett than any salesman you have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, John! We're glad to hear that your experience with Dossett Big 4 Buick GMC has improved significantly under Mr. Franks' leadership in the Service Department. It's great to know that you now feel confident in your GMC purchase. We truly appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Dossett Big 4 Buick GMC Team
Dossett Big 4 has a top notch Collision Repair
Dossett Big 4 has a top notch Collision Repair department. They kept me informed of every step & the vehicle looked like new when they were done with the repairs
Dossett Big 4 has a top notch Collision Repair
Dossett Big 4 has a top notch Collision Repair department. They kept me informed of every step & the vehicle looked like new when they were done with the repairs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Eric! We’re glad to hear you had such a great experience with our Collision Repair department at Dossett Big 4 Buick GMC. Keeping our customers informed and delivering top-quality results is our priority. We look forward to assisting you again in the future. Sincerely, The Dossett Big 4 Buick GMC Team
Sales and finance truly value the customer's best
Sales and finance truly value the customer's best interest. Very honest and easy to do business with. I'm a third time customer and will continue doing all my business with Dossett
Sales and finance truly value the customer's best
Sales and finance truly value the customer's best interest. Very honest and easy to do business with. I'm a third time customer and will continue doing all my business with Dossett
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind feedback, Wesley! We're delighted to hear that you've had such positive experiences with our sales and finance teams at Dossett Big 4 Buick GMC. Your loyalty as a third-time customer means a lot to us. Our team looks forward to serving you again in the future! Sincerely, The Dossett Big 4 Buick GMC Team
Once we saw a Vehicle we liked and negotiated a price.
Once we saw a Vehicle we liked and negotiated a price. We were out the door in 30 min with paperwork in hand and a full tank of Gas.
Once we saw a Vehicle we liked and negotiated a price.
Once we saw a Vehicle we liked and negotiated a price. We were out the door in 30 min with paperwork in hand and a full tank of Gas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic review, Michael! We're thrilled to hear that you had such a smooth and efficient experience at Dossett Big 4 Buick GMC. It’s great to know you found a vehicle you liked and that we could get you on the road quickly. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team
I am absolutely thrilled with my purchase of the GMC 2500
I am absolutely thrilled with my purchase of the GMC 2500 HD Denali Ultimate from Dossett Big 4. From start to finish, the experience was outstanding. The staff was professional, friendly, and made me feel like a valued customer rather than just another sale. They took the time to walk me through every feature of the Denali Ultimate, answered all of my questions clearly, and made the process completely transparent. The entire purchase was smooth and efficient, with no unnecessary delays or pressure. When I picked up my truck, it was spotless and ready to go, and the team went above and beyond to show me how to get the most out of all the advanced technology and comfort features. Even after the sale, they have checked in and made themselves available for support, proving that their commitment to customers extends far beyond the showroom. I couldn't be happier with both my new truck and the excellent service I received, and I would highly recommend Dossett Big 4 to anyone looking for a premium vehicle and a top-notch dealership experience.
I am absolutely thrilled with my purchase of the GMC 2500
I am absolutely thrilled with my purchase of the GMC 2500 HD Denali Ultimate from Dossett Big 4. From start to finish, the experience was outstanding. The staff was professional, friendly, and made me feel like a valued customer rather than just another sale. They took the time to walk me through every feature of the Denali Ultimate, answered all of my questions clearly, and made the process completely transparent. The entire purchase was smooth and efficient, with no unnecessary delays or pressure. When I picked up my truck, it was spotless and ready to go, and the team went above and beyond to show me how to get the most out of all the advanced technology and comfort features. Even after the sale, they have checked in and made themselves available for support, proving that their commitment to customers extends far beyond the showroom. I couldn't be happier with both my new truck and the excellent service I received, and I would highly recommend Dossett Big 4 to anyone looking for a premium vehicle and a top-notch dealership experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your wonderful review, Shannon! We're thrilled to hear that you are enjoying your GMC 2500 HD Denali Ultimate and that your experience at Dossett Big 4 Buick GMC was outstanding. Our team is dedicated to providing excellent service and ensuring our customers feel valued, so it’s great to know we achieved that with you. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new truck! Sincerely, The Dossett Big 4 Buick Cadillac GMC Team