Skip to main content

University Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

Inventory

See all 11 vehicles from this dealership.

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

My place to go!

I fell in love with Honda many years ago. And so everyday while driving home I'd look over at the Honda dealership in Missoula and this beautiful 2021 Honda Accord Hybrid would call to me. Long story short I bought her. Best decision ever and I do not regret it in the least. Chad was amazing! He is the best, no pressure salesman ever. I could have taken the car home that very day but I was in no hurry. Bodie was great, Gail in Service works her xxx of to get it done in a timely manner. When I walk in people call me by my name. They've kept my car gorgeous and me happy! If you go in, please look Sam up, he makes the place running smoothly. Let's face it. That's my dealership and I wouldn't go elsewhere. My hybrid saves me gas and now instead of bi-montly trips to the gas station I only go once a month. It just keeps getting better and better!

My place to go!

I fell in love with Honda many years ago. And so everyday while driving home I'd look over at the Honda dealership in Missoula and this beautiful 2021 Honda Accord Hybrid would call to me. Long story short I bought her. Best decision ever and I do not regret it in the least. Chad was amazing! He is the best, no pressure salesman ever. I could have taken the car home that very day but I was in no hurry. Bodie was great, Gail in Service works her xxx of to get it done in a timely manner. When I walk in people call me by my name. They've kept my car gorgeous and me happy! If you go in, please look Sam up, he makes the place running smoothly. Let's face it. That's my dealership and I wouldn't go elsewhere. My hybrid saves me gas and now instead of bi-montly trips to the gas station I only go once a month. It just keeps getting better and better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Stay away!!

This is not a dealer you should buy a car from! They are rude and not willing to work with customers at all. They do not care about customers and we fortunately found that out before making a purchase! They are overpriced and have no benefits from purchasing at a dealer. Customer care and service out the window here!

Stay away!!

This is not a dealer you should buy a car from! They are rude and not willing to work with customers at all. They do not care about customers and we fortunately found that out before making a purchase! They are overpriced and have no benefits from purchasing at a dealer. Customer care and service out the window here!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

The worst experience.

Working with Gail at Honda was the worst experience I have ever had regarding vehicle repair work. They were totally dishonest and misleading. Gail told us we needed to buy a brand new ACC module for my 2011 Acura, so we did($800+) then they told us they would have the part in 10 days and they didn’t get it for 3 weeks! So my car sat in their lot for that entire time, then when they tried to start it, they said I needed a new battery and they could put one in. I told them no, as mine was still under warranty..they still charged us $45 to simply place a battery under the hood. THEN they put the part in, charged us $1100 and told us the issue is not fixed and it must be “electrical” and they could ATTEMPT to find the issue for $150/hour. I immediately picked up my car from them, after they had it for an entire month and fixed nothing, and took it to A PLUS AUTOMOTIVE👍🏼 they had my car for less than 12 hours, cleaned a completely corroded fuse box, replaced a couple bolts, and my car has been problem free for two weeks. I will NEVER take my cars to Honda again. What a rip off. So thankful A PLUS AUTOMOTIVE was there to save the day! Carl was so pleasant to work with and very knowledgeable.

The worst experience.

Working with Gail at Honda was the worst experience I have ever had regarding vehicle repair work. They were totally dishonest and misleading. Gail told us we needed to buy a brand new ACC module for my 2011 Acura, so we did($800+) then they told us they would have the part in 10 days and they didn’t get it for 3 weeks! So my car sat in their lot for that entire time, then when they tried to start it, they said I needed a new battery and they could put one in. I told them no, as mine was still under warranty..they still charged us $45 to simply place a battery under the hood. THEN they put the part in, charged us $1100 and told us the issue is not fixed and it must be “electrical” and they could ATTEMPT to find the issue for $150/hour. I immediately picked up my car from them, after they had it for an entire month and fixed nothing, and took it to A PLUS AUTOMOTIVE👍🏼 they had my car for less than 12 hours, cleaned a completely corroded fuse box, replaced a couple bolts, and my car has been problem free for two weeks. I will NEVER take my cars to Honda again. What a rip off. So thankful A PLUS AUTOMOTIVE was there to save the day! Carl was so pleasant to work with and very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Fantastic Service and Sales Support!

Welcome to Missoula! It all started with our new 2018 Honda pilot that we bought in Seattle. After moving to Missoula just a few weeks after purchasing our Honda Pilot it started exhibiting some really weird driving issues. I brought it into the dealership and dealt with Tracy in the service department. Tracy was all over it! He got us a loaner vehicle that support my family of 5. He helped move our car seats over to the loaner and make sure that we had everything we needed out of our Pilot. They replaced our rear differential after getting a new one from Honda. It was amazingly fast it only took two days. Including waiting for a new differential from Honda. Fast forward a couple of months now and I'm in the market for a new vehicle. I dealt with Kenny in the sales department and after three weeks of going back and forth with Kenny on what kind of car I wanted weather new or used, then what color I wanted, then what features I wanted. Then I how much I wanted to pay and how much I wanted for my trade. I really made him work for his sale. And, all throughout the process Kenny couldn't have been nicer and more pleasant to work with. Both my wife and I were working and traveling for work so it was hard to be at the same place at the same time throughout the purchase. Oh and did I mention dealing with 3 kids. Kenny made it amazingly easy by scheduling our time to be as short as possible at the dealership for each of us. He even came to our house to have me sign some documents just before I went on a flight out of town. Thank you Kenny for all your hard work! Now back to the service department with my CRV. I was in a minor fender bender and I brought my CRV over to Honda and Tracy and crew took my car in immediately and gave it the once over. Again the expediting of my service is fantastic especially when you don't expect the issues to arise and affect your life. Then just the other day after a particularly hard snowfall here in Missoula. My CRV was telling me that all of the fancy driving electronics like the accidental avoidance system and the lane keeping system were on the fritz. I drove myself over to Honda and there's Tracy again. Within 10 seconds of me telling him what my problem was he diagnosed and repaired it. All by cleaning a little spot on the front of my car. I guess the sensors need to be able to see the road... I just wanted to take a few moments to tell my story on how wonderful the team over at Denny Menholt Honda has been for me and my family and are now 2 Honda vehicles.

Fantastic Service and Sales Support!

Welcome to Missoula! It all started with our new 2018 Honda pilot that we bought in Seattle. After moving to Missoula just a few weeks after purchasing our Honda Pilot it started exhibiting some really weird driving issues. I brought it into the dealership and dealt with Tracy in the service department. Tracy was all over it! He got us a loaner vehicle that support my family of 5. He helped move our car seats over to the loaner and make sure that we had everything we needed out of our Pilot. They replaced our rear differential after getting a new one from Honda. It was amazingly fast it only took two days. Including waiting for a new differential from Honda. Fast forward a couple of months now and I'm in the market for a new vehicle. I dealt with Kenny in the sales department and after three weeks of going back and forth with Kenny on what kind of car I wanted weather new or used, then what color I wanted, then what features I wanted. Then I how much I wanted to pay and how much I wanted for my trade. I really made him work for his sale. And, all throughout the process Kenny couldn't have been nicer and more pleasant to work with. Both my wife and I were working and traveling for work so it was hard to be at the same place at the same time throughout the purchase. Oh and did I mention dealing with 3 kids. Kenny made it amazingly easy by scheduling our time to be as short as possible at the dealership for each of us. He even came to our house to have me sign some documents just before I went on a flight out of town. Thank you Kenny for all your hard work! Now back to the service department with my CRV. I was in a minor fender bender and I brought my CRV over to Honda and Tracy and crew took my car in immediately and gave it the once over. Again the expediting of my service is fantastic especially when you don't expect the issues to arise and affect your life. Then just the other day after a particularly hard snowfall here in Missoula. My CRV was telling me that all of the fancy driving electronics like the accidental avoidance system and the lane keeping system were on the fritz. I drove myself over to Honda and there's Tracy again. Within 10 seconds of me telling him what my problem was he diagnosed and repaired it. All by cleaning a little spot on the front of my car. I guess the sensors need to be able to see the road... I just wanted to take a few moments to tell my story on how wonderful the team over at Denny Menholt Honda has been for me and my family and are now 2 Honda vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

What a nice bunch!

After a bad experience locally we drove North 50 miles and dropped in after a full day of car shopping...Kenny Young left a lasting impression of how to treat a prospective customer...Wyatt kept that feeling moving...

What a nice bunch!

After a bad experience locally we drove North 50 miles and dropped in after a full day of car shopping...Kenny Young left a lasting impression of how to treat a prospective customer...Wyatt kept that feeling moving...

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Excellent Service Department

I bought my 2003 Honda Element there used in 2006 and have had regular service as well as major maintenance done in their service department. First off, the cost was very fair and they were conscious of doing scheduled repairs together so to keep cost down. I have never had to go back to have something fixed again after it was done the first time. A couple of times they had to keep the car longer and offered me a loaner car until it was done. A loaner car was also provided when I had major maintenance done there. People in the service department were very easy to work with and always helpful and honest. My wife had a 2005 Civic which she took there for a seatbelt sensor issue and oil changes and never had a problem as well as many Honda owning friends. Long story short, I am very wary of people who do work on my cars and in the past I did most of my own maintenance and repairs. I feel that this dealership is easy to work with, trustworthy and fair in prices.

Excellent Service Department

I bought my 2003 Honda Element there used in 2006 and have had regular service as well as major maintenance done in their service department. First off, the cost was very fair and they were conscious of doing scheduled repairs together so to keep cost down. I have never had to go back to have something fixed again after it was done the first time. A couple of times they had to keep the car longer and offered me a loaner car until it was done. A loaner car was also provided when I had major maintenance done there. People in the service department were very easy to work with and always helpful and honest. My wife had a 2005 Civic which she took there for a seatbelt sensor issue and oil changes and never had a problem as well as many Honda owning friends. Long story short, I am very wary of people who do work on my cars and in the past I did most of my own maintenance and repairs. I feel that this dealership is easy to work with, trustworthy and fair in prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the review! We're thrilled that you had a great experience with us.

Show full review

Ecellent experience

Shawn the salesman and the finance department bent over backwards to get me a great financing deal on the car I wanted. Thanks, University Motors!

Ecellent experience

Shawn the salesman and the finance department bent over backwards to get me a great financing deal on the car I wanted. Thanks, University Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you! We appreciate your kind words.

Show full review
See all 7 reviews