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Consumers Auto Warehouse

(684 reviews)

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great dealership

I went their not sure what to expect but they really help me out and got me to great cars to choice from that id never imagine I could get. JR was a great help thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

jr is a great sales person

jr was great help he got us in the car we wanted the 01 mustang.he also made sure everything was right on the car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Visit!

Vlad helped us buy our 2nd vehicle. He was extremely friendly and helpful in anyway he could. We would totally recommend everyone to talk to Vlad at CAW when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very patient and willingness to work with our needs

Took the time to make sure we got what we wanted and that we loved the car we bought excellent sales department for sure would recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Customer Service

I emailed consumers and talked to them about getting a new car for my family. JR emailed me right back with some information. I drove down there and test drove a few cars then later that day he told me he had found the car for me, and that he certainly did!! He got me in a 2011 black fully loaded ford fusion!!! I absolutely LOVE this car!! Thanks for the great customer service and working with me JR!! I would recommend him and consumers to anyone who needs a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

I went into the Staunton store hoping to come home with a new car, JR. Decarlo did everything he could to get me into a new car. His customer service was great and was super friendly. I would recommend consumer auto warehouse to anyone and to see JR.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Day Ever!

I called on a Saturday and asked Vlad if they had a Chev Equinox and he said he just got one in,I came down test drove it ,loved it, Vlad worked his magic and I came back February 10,2015 ,and bought it and drove home.Everything went fast all the paper work was ready and it didn't take long to process the deal. Thanks.You All Rock! Cassandra

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Great people to work with they even stay after they close to make sure everything got done!! Did everything to make sure everything was right and if it wasnt they made it right. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasant buying experience.

I had heard a lot about other people's experiences with CAW, so I decided to give them a shot at selling me a car. When I arrived, J.R. greeted me at the door almost instantly. J.R. was friendly, courteous, and made me feel comfortable. He seemed very genuine, honest and got right to work on putting me in a car. J.R. got me into a 2006 Pontiac Vibe that I absolutely love. All in all I am very pleased with this whole experience. His professionalism, friendliness and ability to make me feel comfortable went a long way with me. I also want to give a shout out to the owner of Caw, Andrew. You Sir, have a great and a very professional business. You and your staff excel at customers satisfaction and I can say that I am very satisfied. Keep up the excellent job you do, I am a repeat customer and I will be a future customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!

JR was very nice and helped me get into a car I absolutely love! I am very greatful!! It was very stressful going through the process of looking for a car and my stress has just been lifted.Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.