Reviews
Excellent car buying experience!
When I called this dealership, I had the pleasure of speaking with Chris. As I lived several hours away, I had expressed that I wanted to get all the "leg work" done via phone to avoid excess travel. Chris was incredibly accommodating and got everything done, except for the test drive of course, via phone contact. Throughout this process, Chris kept me well informed. After four days, my husband and I drove to Staunton, viewed/test drove a Volkswagen Jetta, and fell in love! We left with it on September 13th and have been pleased with it thus far! My husband and I were very pleased with our experience here. Chris and everyone at CAW were very polite, respectful, friendly, and accommodating-just what is needed to make the car buying process a little less stressful and more pleasurable. Thanks Chris and everyone else who made our car buying process seamless!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a good time.
Vlad was a very helpful guy, he answered all of the questions that I had and it felt more like talking to a friend then to a car salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My best experience
I had the best experience at CAW. The people there work very hard to put you in the car of your dreams. Thank You, CAW, Brenda Bowles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
PaytonPrinces
Vlad surely lives up to his name! With the help of the staff, He truly Impales the competition! Thanks to Vlad Dulgrov the price Impaler!! *****
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
I love these guys!!!! Kiki was the best and the prices are fabulous I was approved you can be too!!! Will definitely buy another car from you guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All around awesome experience!
Sales staff is knowledgeable and helpful, finance dept. makes experience affordable, and the service dept. is excellent. I will continue to recommend CAW to anyone interested in a quality used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First Used Car purchase awesome expeirence
CAW is willing to work with credit problems and they put you in a car that you can afford and it was a no hassle no pressure purchase they were recommended by a friend and I will send my friends there too. Chris was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was happy till I looked in the glove box.
I loved the service. After i had put down my 200 part of my down payment, I had changed my mind on what vehicle I'd wanted, and they let me change my payment to something else. They understand my situation and helped me work out payments that weren't too scary. I loved my car, good gas, affordable. Until I looked in the glovebox and saw that the papers from the person who'd had the car before me were still in there. Between purchase date of October 2013, and the summer of 2014, the person had put about 10,000 miles on it. And his vehicle purchase price was 6,995. Mine was 7,995. I don't appreciate knowing that there was a good chance he got some kind of deal, simply because he worked in the service center.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I am glad you liked most of your experience with us - the financing part was super easy! We were also able to accommodate you when you decided to switch vehicles. I am sorry we didn't clean out the old paperwork from the glovebox and that you are disappointed to see the pricing our employee received. Lots of factors go into pricing vehicles - supply/demand/market conditions/etc. And yes, we offer our employees rock bottom pricing - I would hope most businesses would do the same. Again, thanks for the kind words about the process - Andrew Wiley, Owner.
CAW is awesome
Friendly staff, doesn't pressure, and will do everything they can to get you what you want and in your range. I would recommend to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great service
They were willing to work out a monthly payment to fit around our budget. Chris was very friendly! The car we drove off with is awesome (:
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
