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Consumers Auto Warehouse

(684 reviews)

Reviews

(684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jodi Martin

I had a wonderful experience buying my car from them. They was super helpful and friendly. They where very determined to get me into the vehicle that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cathy Campbell

Thank you Consumers Auto Warehouse for helping me get a vehicle which is a 2015 Ford Escape. I also do deliver to yall from Advance Auto Parts in Staunton, Va. Malik was great sales guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BEST CAR BUYING EXPERIENCE EVER!!! 🤗🤗🤗

I was in dire need of my own vehicle and know KiKi personally...I messaged her around 2pm that day and within an hour she had called me back and said “when can you be here? I’ve got great news for you!” So my mom, daughter and I drove from Harrisonburg to Staunton and as soon as we got there we were greeted with many smiles and welcoming gestures!!! KiKi showed me the car that she felt would best match my needs and we took her out for a little spin! Needless to say, I FELL IN LOVE!!! After returning from our test drive, KiKi started the process for me to get approved...the entire process only took about an hour and a half and BOOM! I drove away with my very own car, with NO DOWN PAYMENT AND NO CO-SIGNER (both of which were huge obstacles for me)... I cannot express how much obtaining this car and goal has meant for me and my children!!! I owe all of this to God first, and then to Miss KiKi for making all this possible!!! She is AMAZING at what she does and you WILL be satisfied and made to feel like family at Consumers Auto Warehouse!!! Go see her today!!! GOD BLESS AND MERRY CHRISTMAS!!! ??😇

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sarah and Ryan Mowles

Ryan and Malik were such a great help. They got us the best deal we could have imagined and went above and beyond to get us a monthly payment lower than we asked. Could not have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Samantha Gibbs

Malik was very considerate and helpful, helped me get out of my problem car and into a new one. Thanks, consumer auto warehouse y'all really helped me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wanda W.

The salesperson are awesome. Love my SUV. The people are very friendly and made me feel comfortable. They help me to work to get a loan approval.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Caitlyn Freeman

Malik was very helpful at getting me the car I wanted. Very great customer service and a very positive vibe to him. They made a very big effort in getting me into the car after I was denied a loan at the bank. Very nice salesman/women!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

An amazing experience in buying a car

Excellent buying experience when tax season rolls around went and got pre approved for a great car with my taxes. If anyone ia looking to get into a great vehicle Id recommend Consumers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Morgan Humphries

I was having trouble getting into a car because I'm a first time buyer but Malik got me into the car I fell In love with even though it was super hard to get me the car. He worked many hours to make sure I got this car. He didn't give up even though I did because I kept getting denied. He kept trying though and I got the car I wanted for the payment I wanted! I couldn't be more happier with my experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2 years strong

First off it’s in a great location! Second, we have had NO trouble with the cars we purchased here. It has been an amazing experience at this dealership. If you go in you will leave with a car!! Look for clay warner he is very kind and helpful....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.