Reviews
Write a reviewLaid back & friendly!
Honest sales team that is friendly and accomodating. Albert Hart was fantastic -- the definition of low pressure, he and sales manager (Remy??) made the whole process effortless. Finance was a little snippy when they realized weren't buying any extra warranties or insurance. But all in all, a great experience and will look at their offerings next time around!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caitlin, thank you for taking the time to give us such wonderful feedback! We hope to you enjoy your vehicle and that we see you back again! Take care!
Over Acheiver
`Austin was very polite and eager to put in the extra effort to make sure I found THE car I wanted/needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, thank you for your business and kind words about our staff! We hope you enjoy the vehicle! Take care!
Matthews Ford
Payton Allen was a very good salesman. He helped me figure out exactly what i wanted and needed. I didn't buy, just because I found one I liked more elsewhere. I definitely recommend seeing payton at Matthews Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Diana, Thank you for the great review and we hope to see you back again for any future automotive needs! Take care!
Best Dealership Ever
Everyone was very helpful and kind. The facilities were clean and very modern.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jericho, thank you for your business and the great review! We hope you enjoy the vehicle and invite you to join us again in the future at Matthews Ford! Take care!
Very Knowledgable
Tyler Hutson told me all I needed to know about the truck I purchased. He was very helpful in my purchasing experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
G Man, thank you for your business and the great review! We hope you enjoy the vehicle and will join us again in the future! Safe travels!
GREAT CUSTOMER SERVICE
VERY HELPFUL IN FINDING A CAR THAT WAS PERFECT FOR ME. GREAT BUYING EXPERIENCE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sarah, enjoy the vehicle and thank you for the great review! We hope to see you again in the future! Safe travels!
Friendly Service
Knowledgable with cars on the lot as my biggest concern was with gas mileage. Felt comfortable and didn't feel pressured.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tina, We're glad we could provide you with a positive experience and hope you'll join us again for another great purchasing experience at Matthews Ford! Enjoy the vehicle and safe travels!
Friendly Caring service
Once I realized he was willing to send me to another dealership for the vehicle I wanted just to make sure I got the best deal. I knew I wouldnt go anywhere else to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Tina, thank you for your review! We're constantly striving to exceed our customers expectations to give them a positive time at Matthews Ford! Take care!
Friendly and fun customer service
Had a fun experience finding the right car, "I was excited to get out of the bug!"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hailey, thank you for the great review! We hope you enjoy the vehicle and will join us again for any future automotive needs! Safe travels!
Special Delivery
Matthews Ford delivered a vehicle I had purchased, all the way out to Arkansas which was extremely helpful in my situation. Also contacted me on a day to day basis just to keep me updated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wallace, thank you for your feedback! We try to go the extra mile for our customers whenever possible and it's nice to see that effort be recognized! Join us at Matthews Ford or call at 918-251-3673 for any future automotive needs!